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Top 25 BPO companies in Vietnam

Top 25 BPO companies in Vietnam

Vietnam is rapidly gaining recognition as a premier destination for business process outsourcing (BPO), leveraging its strategic location in Southeast Asia, a highly skilled workforce, and competitive operating costs.

According to the Vietnam Software and IT Services Association (VINASA), the country’s BPO sector has experienced an annual growth rate of over 25% in recent years, underscoring its rising prominence in the global market.

One of Vietnam’s key strengths is its young and educated population. With a median age of around 32 years, Vietnam boasts a dynamic and adaptable labor market.

The country’s universities and technical institutions produce a steady stream of graduates with strong skills in IT, engineering, and business administration.

Additionally, high proficiency in English and other languages makes Vietnamese professionals well-suited for a variety of BPO roles.

Vietnam’s government has also played a crucial role in fostering the growth of the BPO industry.

By implementing favorable policies, tax incentives, and investing in technological infrastructure, the government has created a conducive environment for BPO companies to thrive.

Vietnam’s robust internet connectivity and advanced telecommunications networks further enhance its appeal as an outsourcing destination.

Stealth Agents Top Global Outsourcing List

At Stealth Agents, we understand the crucial role outsourcing plays in driving business success. Our commitment to supporting business owners, entrepreneurs, job seekers, and professionals led us to create this comprehensive list of the top 25 global BPO companies.

 

This resource empowers business owners and entrepreneurs to make informed decisions, helps job seekers identify potential employers, and supports industry professionals in networking and business development.

 

By highlighting these top companies, we facilitate strong business relationships and promote the excellence of global BPO service providers. Explore this list to find the right outsourcing partner and elevate your business.

Top 25 BPO Companies in Vietnam

1. Rikkeisoft

Overview: Rikkeisoft is a distinguished provider of IT outsourcing services, specializing in software development, artificial intelligence (AI), and cloud solutions. With a global client base, Rikkeisoft is committed to delivering high-quality tech solutions that drive innovation and efficiency.

In the realm of software development, Rikkeisoft offers comprehensive services that encompass the entire software lifecycle—from initial concept and design to development, testing, and maintenance. Their skilled team of developers utilizes cutting-edge technologies and agile methodologies to create custom software solutions that meet the unique needs of their clients across various industries.



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Website: rikkeisoft.com

Google Rating: 4.8/5

2. FPT Software

Overview: FPT Software is a leading provider of comprehensive IT services, specializing in digital transformation, software development, and IT outsourcing. Serving a diverse range of global clients across various industries, FPT Software is dedicated to delivering innovative and high-quality technology solutions that drive business success.

In the realm of digital transformation, FPT Software helps businesses modernize their operations and adapt to the evolving digital landscape. Their services include digital strategy consulting, process automation, data analytics, and customer experience enhancement. By leveraging cutting-edge technologies such as artificial intelligence, Internet of Things (IoT), and blockchain, FPT Software enables organizations to achieve greater efficiency, agility, and competitive advantage.

Website: fpt-software.com

Google Rating: 4.6/5

3. CMC Global

Overview: CMC Global is a leading provider of IT outsourcing services, specializing in software development, cybersecurity, and digital transformation. Known for its reliable and innovative solutions, CMC Global helps businesses around the world enhance their technology capabilities and achieve greater success.

In the realm of software development, CMC Global offers comprehensive services that cover the entire software lifecycle—from initial concept and design to development, testing, deployment, and maintenance. Their team of skilled developers utilizes the latest technologies and agile methodologies to create custom software solutions tailored to meet the unique needs of their clients. Whether it’s mobile applications, web platforms, or enterprise software, CMC Global delivers robust, scalable, and secure solutions.

Website: cmcglobal.com.vn

Google Rating: 4.7/5

4. KMS Technology

Overview: KMS Technology is a premier provider of software development outsourcing and consulting services, dedicated to delivering high-quality software solutions that enhance business operations. With a strong emphasis on innovation and excellence, KMS Technology helps organizations streamline their processes and achieve their strategic goals.

In the realm of software development outsourcing, KMS Technology offers end-to-end services that cover the entire software lifecycle—from initial concept and design to development, testing, deployment, and maintenance. Their talented team of developers leverages the latest technologies and agile methodologies to create custom software solutions tailored to meet the unique needs of their clients. Whether it’s developing mobile applications, web platforms, or enterprise software, KMS Technology ensures that its solutions are robust, scalable, and secure.

Website: kms-technology.com

Google Rating: 4.5/5

5. Harvey Nash Vietnam

Overview: Harvey Nash Vietnam is a leading provider of business process outsourcing (BPO) services, specializing in IT outsourcing, software development, and digital transformation. With a focus on helping businesses achieve greater efficiency and growth, Harvey Nash Vietnam delivers innovative and high-quality solutions tailored to meet the unique needs of its clients.



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In the domain of IT outsourcing, Harvey Nash Vietnam offers comprehensive services that encompass infrastructure management, IT support, cloud solutions, and cybersecurity. By outsourcing their IT needs to Harvey Nash, businesses can reduce operational costs, enhance system reliability, and focus on their core strategic activities.

Website: harveynash.vn

Google Rating: 4.4/5

6. TMA Solutions

Overview: TMA Solutions is a premier provider of comprehensive IT outsourcing services, specializing in software development, testing, and maintenance. Serving clients worldwide, TMA Solutions is dedicated to delivering cost-effective and high-quality technology solutions that drive business efficiency and success.

In the realm of software development, TMA Solutions offers end-to-end services that encompass the entire software lifecycle—from initial concept and design to development, testing, deployment, and ongoing maintenance. Their team of skilled developers utilizes the latest technologies and agile methodologies to create custom software solutions tailored to meet the unique needs of their clients. Whether it’s developing mobile applications, web platforms, or enterprise systems, TMA Solutions ensures their solutions are robust, scalable, and secure.

Website: tmasolutions.com

Google Rating: 4.5/5

7. Sutrix Solutions

Overview: Sutrix Solutions is a leading provider of web and mobile app development, specializing in delivering innovative and effective digital solutions through outsourcing services. Catering to a global clientele, Sutrix Solutions is dedicated to helping businesses enhance their digital presence and achieve their strategic goals.

In the field of web development, Sutrix Solutions offers comprehensive services that cover the entire lifecycle of web applications—from initial concept and design to development, testing, deployment, and maintenance. Their team of experienced developers leverages the latest technologies and agile methodologies to create custom web solutions that are robust, scalable, and secure. Whether it’s developing e-commerce platforms, content management systems, or complex web applications, Sutrix Solutions ensures that their solutions meet the unique needs of their clients.

Website: sutrixsolutions.com

Google Rating: 4.4/5

8. Magnolia Vietnam

Overview: Magnolia Vietnam is a leading provider of IT services and outsourcing solutions, specializing in content management systems (CMS) and digital experience platforms (DXP). Renowned for its expertise in digital transformation, Magnolia Vietnam helps businesses modernize their operations and create compelling digital experiences.

In the realm of content management systems, Magnolia Vietnam offers comprehensive services that include CMS implementation, customization, and integration. Their team of skilled professionals utilizes the robust capabilities of Magnolia CMS to create scalable and secure content management solutions tailored to meet the unique needs of their clients. By leveraging these solutions, businesses can efficiently manage their digital content, streamline workflows, and enhance their online presence.

Website: magnolia-cms.com

Google Rating: 4.5/5

9. Swiss Post Solutions (SPS) Vietnam

Overview: Swiss Post Solutions (SPS) Vietnam is a leading provider of business process outsourcing (BPO) services, specializing in document management, data entry, and customer service. With a focus on improving operational efficiency and reducing costs, SPS Vietnam helps businesses streamline their processes and achieve greater productivity.

In the area of document management, SPS Vietnam offers comprehensive services that include digitization, storage, retrieval, and secure disposal of documents. Their advanced document management solutions enable businesses to reduce paper usage, enhance data accessibility, and ensure compliance with regulatory requirements. By leveraging these solutions, clients can improve workflow efficiency and focus on their core business activities.

Website: swisspostsolutions.com

Google Rating: 4.3/5

10. DIGI-TEXX

Overview:

  • DIGI-TEXX is a premier provider of business process outsourcing (BPO) services, offering a diverse range of solutions including data processing, IT support, and customer service. Committed to delivering reliable and efficient services, DIGI-TEXX supports clients worldwide in enhancing their operational capabilities and achieving business goals.

    In the domain of data processing, DIGI-TEXX offers comprehensive services that encompass data capture, data conversion, data enrichment, and data analytics. Utilizing advanced technology and a highly skilled workforce, DIGI-TEXX ensures accurate, timely, and secure handling of data. By outsourcing data processing needs to DIGI-TEXX, businesses can improve data quality, streamline operations, and make informed decisions based on reliable data insights.

Website: digi-texx.com

Google Rating: 4.5/5

11. Titan Technology Corporation

Overview: Titan Technology Corporation is a premier provider of software development outsourcing, IT consulting, and integration services. With a focus on delivering high-quality solutions tailored to client needs, Titan Technology Corporation helps businesses enhance their technological capabilities and achieve their strategic objectives.

In the realm of software development outsourcing, Titan Technology Corporation offers comprehensive services that cover the entire software development lifecycle—from initial concept and design to development, testing, deployment, and maintenance. Their team of experienced developers leverages the latest technologies and agile methodologies to create custom software solutions that are robust, scalable, and secure. Whether it’s developing mobile applications, web platforms, or enterprise systems, Titan Technology ensures that its solutions align with the unique requirements of its clients.

Website: titancorpvn.com

Google Rating: 4.4/5

12. Positive Thinking Company

Overview: Positive Thinking Company is a leading provider of IT outsourcing and consulting services, specializing in software development and digital transformation. With a mission to empower businesses through technology, Positive Thinking Company helps organizations enhance their operational capabilities and achieve their strategic goals.

In the field of software development, Positive Thinking Company offers comprehensive services that cover the entire software development lifecycle—from initial concept and design to development, testing, deployment, and maintenance. Their team of skilled developers utilizes the latest technologies and agile methodologies to create custom software solutions tailored to meet the unique needs of their clients. Whether it’s developing mobile applications, web platforms, or enterprise systems, Positive Thinking Company ensures its solutions are robust, scalable, and secure.

Website: positivethinking.tech

Google Rating: 4.3/5

13. Axon Active Vietnam

Overview: Axon Active Vietnam is a premier provider of agile software development and IT outsourcing services, specializing in delivering custom software solutions through dedicated teams. Their commitment to agile methodologies ensures that they provide flexible, high-quality, and efficient services tailored to the unique needs of their clients.

In the realm of agile software development, Axon Active Vietnam offers comprehensive services that cover the entire software development lifecycle. From initial concept and design to development, testing, deployment, and maintenance, their experienced team of developers utilizes the latest technologies and best practices to create robust, scalable, and secure software solutions. Their agile approach allows for iterative development, enabling continuous improvement and quick adaptation to changing client requirements.

Website: axonactive.com

Google Rating: 4.4/5

14. LogiGear Vietnam

Overview: LogiGear Vietnam is a renowned provider of software testing, quality assurance (QA) services, and IT outsourcing. Recognized for their expertise in test automation and quality assurance, LogiGear Vietnam helps businesses ensure the reliability, performance, and security of their software products.

In the domain of software testing, LogiGear Vietnam offers comprehensive services that cover functional testing, performance testing, security testing, and usability testing. Their team of skilled testers utilizes advanced tools and methodologies to identify defects, verify functionality, and ensure that software products meet specified requirements. By leveraging LogiGear’s software testing services, businesses can improve product quality, reduce time-to-market, and enhance user satisfaction.

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Website: logigear.com

Google Rating: 4.5/5

15. S3Corp

Overview: S3Corp is a leading provider of software development outsourcing services, specializing in web and mobile app development. Known for their commitment to delivering innovative and cost-effective solutions, S3Corp helps businesses enhance their technological capabilities and achieve their strategic objectives.

In the realm of web development, S3Corp offers comprehensive services that cover the entire development lifecycle—from initial concept and design to development, testing, deployment, and maintenance. Their team of experienced developers utilizes the latest technologies and agile methodologies to create custom web applications that are robust, scalable, and secure. By partnering with S3Corp, businesses can develop high-quality web solutions that meet their unique needs and drive online success.

Website: s3corp.com.vn

Google Rating: 4.4/5

16. Relia Vietnam

Overview: Relia Vietnam is a distinguished provider of customer support and business process outsourcing (BPO) services, with a primary focus on enhancing customer experience. By offering multilingual support and customized solutions, Relia Vietnam helps businesses build strong customer relationships and achieve operational excellence.

In the field of customer support, Relia Vietnam delivers exceptional services across multiple channels, including phone, email, live chat, and social media. Their team of highly trained customer service representatives is dedicated to providing professional, empathetic, and timely assistance. By leveraging Relia’s customer support services, businesses can ensure seamless interactions, boost customer satisfaction, and enhance loyalty.

.Website: reliacallcenter.com

Google Rating: 4.3/5

17. Success Software Services

Overview: Success Software Services is a distinguished provider of IT outsourcing, software development, and consulting services, dedicated to delivering high-quality and scalable solutions. Their comprehensive range of services empowers businesses to enhance their technological capabilities and achieve their strategic goals efficiently and effectively.

In the realm of IT outsourcing, Success Software Services offers flexible and reliable solutions that help businesses optimize their operations and reduce costs. Their experienced team of IT professionals works closely with clients to manage and support their IT infrastructure, ensuring seamless and efficient operations. By leveraging Success Software’s IT outsourcing services, businesses can focus on their core activities while entrusting their IT needs to skilled experts.

Website: successsoftware.com.vn

Google Rating: 4.4/5

18. Eastgate Software

Overview: Eastgate Software is a premier provider of custom software development and IT outsourcing services, specializing in delivering tailored solutions to meet specific business needs. Their commitment to creating bespoke solutions ensures that businesses can achieve their strategic objectives with precision and efficiency.

In the realm of custom software development, Eastgate Software offers comprehensive services that cover the entire development lifecycle—from initial concept and design to development, testing, deployment, and maintenance. Their team of skilled developers utilizes the latest technologies and agile methodologies to create software solutions that are robust, scalable, and secure. By focusing on the unique requirements of each client, Eastgate Software ensures that their custom software solutions align perfectly with business goals and drive operational success.

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Website: eastgate-software.com

Google Rating: 4.4/5

19. FABA Technology

Overview: FABA Technology is a leading provider of software development outsourcing and IT consulting services, renowned for its emphasis on innovation and quality in service delivery. By offering cutting-edge solutions, FABA Technology helps businesses enhance their technological capabilities and achieve their strategic goals effectively.

In the domain of software development outsourcing, FABA Technology offers comprehensive services that cover the entire development lifecycle—from initial concept and design to development, testing, deployment, and maintenance. Their team of skilled developers leverages the latest technologies and agile methodologies to create custom software solutions that are robust, scalable, and secure. By focusing on the specific needs of each client, FABA Technology ensures that its software solutions align perfectly with business objectives and drive operational success.

Website: fabatechnology.com

Google Rating: 4.4/5

20. BeeSight Soft

Overview: BeeSight Soft is a prominent provider of software development and IT outsourcing services, specializing in the development of web and mobile applications. Known for its focus on delivering customized solutions, BeeSight Soft helps businesses enhance their operations and achieve their strategic goals with precision.

In the area of software development, BeeSight Soft offers comprehensive services that encompass the entire development lifecycle—from initial concept and design to development, testing, deployment, and maintenance. Their team of skilled developers utilizes the latest technologies and agile methodologies to create custom web and mobile applications that are robust, scalable, and secure. By prioritizing the unique needs of each client, BeeSight Soft ensures that its software solutions align perfectly with business objectives and drive operational success.

Website: beesightsoft.com

Google Rating: 4.3/5

21. PowerGate Software

Overview: PowerGate Software is a premier provider of software development outsourcing and IT consulting services, specializing in delivering innovative technology solutions to global clients. Their comprehensive suite of services is designed to help businesses enhance their technological capabilities, optimize operations, and achieve strategic objectives.

In the realm of software development outsourcing, PowerGate Software offers end-to-end services that cover the entire development lifecycle—from initial concept and design to development, testing, deployment, and maintenance. Their team of highly skilled developers utilizes the latest technologies and agile methodologies to create custom software solutions that are robust, scalable, and secure. By focusing on the unique requirements of each client, PowerGate Software ensures that its software solutions align perfectly with business goals and drive operational success.

Website: powergatesoftware.com

Google Rating: 4.4/5

22. Orient Software Development Corp.

Overview: Orient Software Development Corp. is a distinguished provider of custom software development, IT consulting, and outsourcing services. They are committed to delivering high-quality and cost-effective solutions tailored to meet the specific needs of their clients. By leveraging their expertise, Orient Software helps businesses enhance their technological capabilities and achieve their strategic goals efficiently.

In the field of custom software development, Orient Software offers comprehensive services that span the entire development lifecycle—from initial concept and design to development, testing, deployment, and maintenance. Their team of skilled developers utilizes the latest technologies and agile methodologies to create software solutions that are robust, scalable, and secure. By focusing on the unique requirements of each client, Orient Software ensures that their custom software solutions align perfectly with business objectives and drive operational success.

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Website: orientsoftware.com

Google Rating: 4.5/5

23. ArrowHiTech

Overview: ArrowHiTech is a leading provider of web development, e-commerce solutions, and IT outsourcing services, renowned for delivering creative and effective technology solutions that enhance online presence. Their comprehensive range of services is designed to help businesses establish a strong digital footprint and achieve their strategic goals efficiently.

In the realm of web development, ArrowHiTech offers end-to-end services that encompass the entire development lifecycle—from initial concept and design to development, testing, deployment, and maintenance. Their team of skilled developers utilizes the latest technologies and agile methodologies to create custom websites that are visually appealing, user-friendly, and highly functional. By focusing on the unique needs of each client, ArrowHiTech ensures that its web development solutions align perfectly with business objectives and drive online success.

Website: arrowhitech.com

Google Rating: 4.4/5

24. Innotech Vietnam Corporation

Overview: Innotech Vietnam Corporation is a premier provider of software development outsourcing services, specializing in fintech solutions and mobile applications. They are committed to delivering innovative and reliable services tailored to meet the specific needs of their clients. By leveraging their expertise, Innotech Vietnam helps businesses enhance their technological capabilities and achieve their strategic goals efficiently.

In the field of software development outsourcing, Innotech Vietnam offers comprehensive services that cover the entire development lifecycle—from initial concept and design to development, testing, deployment, and maintenance. Their team of skilled developers utilizes the latest technologies and agile methodologies to create custom software solutions that are robust, scalable, and secure. By focusing on the unique requirements of each client, Innotech Vietnam ensures that their software solutions align perfectly with business objectives and drive operational success.

Website: innotech-vn.com

Google Rating: 4.3/5

25. SotaTek

Overview: SotaTek is a distinguished provider of software development, blockchain solutions, and IT consulting services, renowned for delivering high-quality and scalable technology solutions. Their comprehensive range of services is designed to help businesses enhance their technological capabilities, drive innovation, and achieve long-term success.

In the realm of software development, SotaTek offers end-to-end services that cover the entire development lifecycle—from initial concept and design to development, testing, deployment, and maintenance. Their team of skilled developers utilizes the latest technologies and agile methodologies to create custom software solutions that are robust, scalable, and secure. By focusing on the unique requirements of each client, SotaTek ensures that their software solutions align perfectly with business objectives and drive operational success.

Website: sotatek.com

Google Rating: 4.4/5

Why Consider Outsourcing in Vietnam?

In today’s fast-paced business environment, companies are constantly seeking ways to stay competitive and efficient. One strategy that has gained significant traction over the years is outsourcing. But why exactly should businesses consider outsourcing their operations? Here are several compelling reasons:

1. Cost Efficiency

Outsourcing can significantly reduce operational costs. By transferring tasks to external specialists, companies can avoid the expenses associated with hiring and training new employees, maintaining office space, and investing in technology infrastructure. This enables businesses to allocate resources more effectively, focusing capital on core activities that drive growth and profitability.

2. Access to Expertise

Outsourcing provides access to a global talent pool equipped with specialized skills and expertise that may not be available in-house. Whether it’s IT services, customer support, or digital marketing, outsourcing partners bring a wealth of knowledge and experience that can enhance the quality and efficiency of business operations.

3. Focus on Core Competencies

By outsourcing non-core functions, businesses can concentrate on what they do best. This focus on core competencies allows companies to innovate, improve products and services, and strengthen their market position without being bogged down by routine administrative tasks or technical issues.

4. Scalability and Flexibility

Outsourcing offers scalability and flexibility that can be crucial for businesses facing fluctuating demands. Whether you’re experiencing seasonal peaks, launching a new product, or expanding into new markets, outsourcing providers can quickly scale their services up or down, ensuring that your business remains agile and responsive to changing needs.

5. Risk Management

Outsourcing can also help mitigate risks. By partnering with experts who are well-versed in regulatory compliance, data security, and industry best practices, businesses can ensure that their operations adhere to relevant standards and avoid potential pitfalls. Additionally, outsourcing can provide business continuity solutions, protecting critical functions against disruptions.

6. Innovation and Technology

Outsourcing partners often invest heavily in the latest technologies and innovative solutions. By leveraging their advanced tools and platforms, businesses can benefit from cutting-edge capabilities without the need to make substantial investments themselves. This can lead to improved efficiency, better data analytics, and enhanced customer experiences.

7. Time Savings

Outsourcing allows businesses to save valuable time by delegating time-consuming tasks to external experts. This can lead to faster project completion times and quicker turnaround for essential functions, ultimately speeding up overall business processes and enhancing productivity.

Understanding Outsourcing with Stealth Agents

Outsourcing is a broad category that covers many different staffing solutions and outsourcing firms.

In the context of the list of virtual assistant companies, business process outsourcing (BPO) firms are categorized as newer, typically smaller firms that offer a modern form of outsourcing.

The newer generation of outsourcing firms typically offer a broader range of staff roles, on more flexible terms, at a lower margin (transparent pricing), and cater more to small- and medium-sized business (SMB) sector clients, instead of larger enterprises.

Typical BPOs can also be referred to as “seat leasing” or “staff leasing” and may also offer virtual assistant (VA) services, staff augmentation, and a range of ‘non-voice’ services.

Stealth Agents also highlights virtual assistant companies worldwide, covering both large traditional call centers and smaller, more flexible firms. These companies typically offer voice and customer service (CS) services, catering to both multinationals and enterprises.

 

Conclusion

Vietnam has firmly positioned itself as a leading destination for business process outsourcing, thanks to its strategic location, highly skilled workforce, and competitive operational costs.

The top 25 BPO companies in Vietnam highlighted in this blog exemplify the country’s growing capabilities and commitment to excellence in the industry.

With an impressive annual growth rate of over 25% in the BPO sector, Vietnam’s dynamic and youthful labor market, high proficiency in English, and strong educational foundation contribute to its rising prominence on the global stage.

The government’s proactive approach, including favorable policies, tax incentives, and significant investments in technological infrastructure, has created an environment where BPO companies can thrive.

These top BPO firms in Vietnam excel in various services, including customer support, technical assistance, IT outsourcing, and data management, setting new standards for quality and efficiency.

Their success stories showcase Vietnam’s ability to deliver exceptional value and drive global business growth.

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