Top 50 BPO Companies in the USA

Outsourcing with BPO companies in the USA can help businesses save up to 70% on operational costs. Many companies struggle with keeping their tasks efficient while staying within budget, especially when handling repetitive or time-consuming work.

 

 

 

That’s where sourcing BPO providers or vendors comes in, it offers a practical solution for businesses looking to delegate tasks without compromising quality. From customer service to administrative support, top outsourcing companies like Stealth Agents provide tailored services to meet your business needs.

 

 

 

They even offer virtual assistants to handle day-to-day tasks, giving you more time to focus on growth.

 

 

By partnering with trusted BPO services, you can boost productivity and cut costs at the same time.

 

 

Book a free consultation now to learn more about our virtual assistant pricing and see how outsourcing can work for you!

 

 

 

This guide will walk you through the 50 top BPO companies in USA, giving you the insights you need to make an informed decision.

 

 

Are US-based BPO providers more reliable for handling sensitive data?

US-based BPO companies are often considered more reliable for handling sensitive data due to their strict adherence to HIPAA and GDPR regulations, making them especially attractive to small business owners who can’t afford compliance mistakes.

 

 

Business process outsourcing companies in the USA prioritize data security through advanced encryption protocols and regular audits to prevent data breaches.

 

 

Many top BPO companies in the USA also have extensive experience serving industries such as healthcare and finance, where data confidentiality is critical.

 

 

Outsourcing BPO outsourcing companies in the USA ensure seamless communication with local businesses and offer culturally aligned practices to meet client expectations.

 

 

Choosing a BPO in the USA not only guarantees compliance but also provides business owners with peace of mind while outsourcing critical functions to experienced providers.

 

What Business Clients Should Look for in a BPO Partner

Outsourcing to a Business Process Outsourcing (BPO) partner can streamline operations and reduce costs, but choosing the right partner is essential.

 

 

• Defined Service Scope: Ensure the partner specializes in the exact function you need, whether it’s customer service, accounting, data management, IT, or executive support.

 

 

• Scalability & Flexibility: Look for a partner that can adapt to your changing needs without locking you into rigid contracts.

 

 

• Transparent Pricing: Choose a partner with clear and predictable pricing to avoid unexpected costs.

 

 

• Strong Security & Compliance: Ensure they have robust protocols to protect sensitive business and customer data.

 

 

• Performance Reporting: Regular updates on KPIs like response time, accuracy, and ROI are critical for tracking success.

 

 

Why Stealth Agents Appears on This List

Stealth Agents is a top choice for businesses seeking reliable and flexible BPO services.

 

 

• Flexible virtual staffing: Access skilled support without the overhead of full-time employees.

 

 

• Skilled support across functions: Expertise in admin, data, marketing, operations, and customer service tasks.

 

 

• Rapid onboarding: Seamless integration with your existing workflows for minimal disruption.

 

 

• Transparent pricing: Predictable costs with no hidden fees.

 

 

 

 

Do BPO providers in the USA offer flexible contracts for growing businesses?

 

Yes, BPO providers in the USA, including leading business process outsourcing providers USA, often offer flexible agreements designed to meet the needs of growing companies.

 

 

Many companies and BPO agencies recognize that businesses need flexible terms to scale or modify their operations effectively.

 

 

A BPO company in the USA can customize outsourcing arrangements, allowing you to scale services according to your business growth.

 

 

By working with reputable US business process outsourcing companies, businesses can efficiently manage costs while ensuring high-quality US BPO outsourcing services.

 

 

Flexible options provided by outsourcing BPO Services USA ensure that small and mid-sized companies can benefit from tailored solutions without being locked into rigid agreements.

 

 

Top 50 BPO Companies in the USA

 

1. Stealth Agents 

 

 

Website: https://stealthagents.com/

 

Google Rating: 4.7/5.0

 

 

 

2. Concentrix

 

• Overview: Specializes in customer engagement and improving business performance through technology-infused solutions. Offers services across multiple industries, including automotive, banking, consumer electronics, and healthcare. Renowned for its focus on delivering personalized customer experiences.

 

Website: https://www.concentrix.com/

 

Google Rating: 4.2/5.0

 

3. Teleperformance

 

• Overview: A global leader in outsourced omnichannel customer experience management. Teleperformance provides companies with customer care, technical support, and other services worldwide. It is known for its innovative approach to enhancing customer satisfaction.

 

Website: https://www.teleperformance.com/

 

Google Rating: 4.0/5.0

4. Alorica

 

• Overview: Alorica provides customer management solutions that span the entire customer lifecycle. It focuses on delivering superior customer experiences by leveraging technology and human insights. Its services include customer care, sales, technical support, and back-office processing.

 

Website: https://www.alorica.com/

 

Google Rating: 3.8/5.0

 

5. Sitel Group

 

• Overview: Delivers comprehensive customer experience management and business process outsourcing solutions. Sitel Group combines digital and human capabilities to elevate customer interactions. It serves various sectors like banking, healthcare, and retail.

 

Website: https://www.sitel.com/

 

Google Rating: 4.0/5.0

 

6. TTEC

 

• Overview: TTEC provides customer experience and digital transformation solutions. It helps brands build better customer relationships through technology, analytics, and a human-centric approach. It supports telecom, financial services, healthcare, and the public sector.

 

Website: https://www.ttec.com/

 

Google Rating: 4.1/5.0

 

 

7. Cognizant

 

• Overview: A leading provider of IT services, including digital, technology, consulting, and operations. Cognizant leverages deep industry expertise to help clients drive business transformation. It serves industries like banking, healthcare, manufacturing, and retail.

 

Website: https://www.cognizant.com/

 

Google Rating: 4.4/5.0

 

8. Genpact

 

• Overview: Genpact focuses on delivering digital transformation through advanced analytics, automation, and AI. It partners with clients to drive innovation and improve business outcomes. It serves industries such as finance, healthcare, and consumer goods.

 

Website: https://www.genpact.com/

 

Google Rating: 4.3/5.0

 

9. Sykes Enterprises

 

• Overview: Sykes provides comprehensive customer contact management solutions to global companies. It specializes in inbound customer service, technical support, and back-office processing. Sykes aims to enhance customer loyalty and drive business growth.

 

Website: https://www.sykes.com/

 

Google Rating: 4.0/5.0

10. HGS (Hinduja Global Solutions)

 

 

• Overview: HGS offers customer experience management solutions across various industries. It combines technology and analytics to deliver personalized customer interactions. It focuses on achieving business efficiency and improved customer satisfaction.

 

Website: https://www.teamhgs.com/

 

Google Rating: 4.0/5.0

 

11. Infosys BPM

 

• Overview: A subsidiary of Infosys Ltd., specializing in business process management. Infosys BPM provides end-to-end outsourcing services to optimize business processes. Its offerings include finance, HR, sourcing, and procurement services.

 

Website: https://www.infosysbpm.com/

 

Google Rating: 4.1/5.0

12. Wipro BPO

 

• Overview: Part of Wipro Ltd., providing comprehensive outsourcing solutions across various domains. Wipro BPO focuses on enhancing operational efficiency and delivering value through innovation. Services include IT, consulting, and business process outsourcing.

 

Website: https://www.wipro.com/

 

Google Rating: 4.2/5.0

 

13. EXL Service

 

• Overview: EXL specializes in operations management and analytics to help clients enhance business performance. It combines deep domain expertise with advanced analytics capabilities and serves industries such as insurance, healthcare, and finance.

 

Website: https://www.exlservice.com/

 

Google Rating: 4.0/5.0

14. Firstsource Solutions

 

• Overview: Firstsource offers customer experience and business process management services. It focuses on delivering measurable business outcomes through technology and analytics. Industries served include banking, healthcare, and telecommunications.

 

Website: https://www.firstsource.com/

 

Google Rating: 4.1/5.0

15. WNS Global Services

 

• Overview: A leading global business process management company. WNS delivers services across various functions, such as finance, healthcare, and customer service. It emphasizes driving business transformation through strategic insights and analytics.

 

Website: https://www.wns.com/

 

Google Rating: 4.0/5.0

 

16. Conduent

 

• Overview: Provides diversified business process services with leading transaction processing and automation capabilities. Conduent helps organizations modernize and improve their operations. Key areas include healthcare, transportation, and government services.

 

Website: https://www.conduent.com/

 

Google Rating: 3.9/5.0

17. CGS (Computer Generated Solutions)

 

• Overview: CGS offers business process outsourcing, IT services, and software development. It helps companies improve efficiency and customer satisfaction. Services span various sectors, including retail, financial services, and healthcare.

 

Website: https://www.cgsinc.com/

 

Google Rating: 4.2/5.0

 

18. Tech Mahindra

 

• Overview: A leading digital transformation, consulting, and business re-engineering services provider. Tech Mahindra focuses on leveraging next-gen technologies to drive innovation. It serves industries such as telecommunications, healthcare, and banking.

 

Website: https://www.techmahindra.com/

 

Google Rating: 4.3/5.0

 

19. HCL Technologies

 

• Overview: An IT services company offering a wide range of outsourcing services. HCL focuses on providing innovative solutions to enhance business operations. Key sectors served include healthcare, financial services, and technology.

 

Website: https://www.hcltech.com/

 

Google Rating: 4.2/5.0

 

20. Capgemini

 

• Overview: Capgemini provides consulting, technology, and outsourcing services. It helps organizations achieve business transformation through innovative solutions. Industries served include automotive, banking, and consumer products.

 

Website: https://www.capgemini.com/

 

Google Rating: 4.1/5.0

 

21. IBM Global Services

 

• Overview: IBM offers a wide range of IT and business process outsourcing services. It focuses on driving digital transformation through technology and innovation. Key areas include cloud computing, analytics, and AI.

 

Website: https://www.ibm.com/

 

Google Rating: 4.3/5.0

22. Xerox Business Services

 

• Overview: Provides business process and IT outsourcing services. Xerox helps businesses optimize their processes and improve efficiency. Services include document management, customer care, and HR outsourcing.

 

Website: https://www.xerox.com/

 

Google Rating: 4.0/5.0

 

23. Atento

 

• Overview: A leading provider of customer relationship management and business process outsourcing services. Atento focuses on delivering exceptional customer experiences through innovative solutions. It serves industries such as telecommunications, finance, and healthcare.

 

Website: https://www.atento.com/

 

Google Rating: 4.1/5.0

24. DXC Technology

 

• Overview: DXC provides IT services and solutions to help businesses transform and manage their operations. It leverages technology to drive innovation and efficiency. Industries served include healthcare, banking, and manufacturing.

 

Website: https://www.dxc.technology/

 

Google Rating: 4.0/5.0

 

25. Capita

 

• Overview: Provides business process management and outsourcing solutions across various sectors. Capita focuses on transforming operations and improving efficiency through innovative solutions. Key industries include healthcare, finance, and public sector.

 

Website: https://www.capita.com/

 

Google Rating: 4.0/5.0

26. ADP (Automatic Data Processing)

 

Overview: Specializes in human resources management software and services, including payroll, talent management, and benefits administration. ADP helps businesses streamline HR processes and improve workforce management. It serves various industries globally.

Website: https://www.adp.com/

Google Rating: 4.1/5.0

27. Inktel Contact Center Solutions

 

Overview: Inktel offers customer service, sales, marketing, and technical support services. It emphasizes delivering quality customer interactions and improving client satisfaction. It serves industries such as retail, healthcare, and financial services.

Website: https://www.inktel.com/

Google Rating: 4.0/5.0

28. Transcom

 

Overview: Transcom provides customer care, sales, technical support, and collections services. It focuses on enhancing customer experiences through innovative solutions and technology and serves a wide range of industries, including telecommunications and finance.

Website: https://transcom.com/

Google Rating: 4.1/5.0

29. StarTek

 

Overview: Delivers comprehensive customer engagement solutions, including customer care, sales, and technical support. StarTek aims to improve customer loyalty and drive business growth. It serves sectors such as telecommunications, healthcare, and retail.

Website: https://www.startek.com/

Google Rating: 3.9/5.0

30. Sutherland Global Services

 

Overview: Sutherland provides business process transformation through integrated BPO USA services. It focuses on improving business performance through technology and analytics. Key industries served include healthcare, banking, and telecommunications.

Website: https://www.sutherlandglobal.com/

Google Rating: 4.1/5.0

31. Minacs Group

 

Overview: Minacs Group offers customer experience, marketing, and IT solutions. It emphasizes driving customer satisfaction and operational efficiency and serves industries such as automotive, healthcare, and financial services.

Website: https://www.concentrix.com/

Google Rating: 4.0/5.0

32. Arise Virtual Solutions

 

 

Overview: Arise provides virtual customer service solutions through a network of independent contractors. It offers flexibility and scalability, enhancing client operations. Key sectors served include retail, telecommunications, and travel.

Website: https://www.arise.com/

Google Rating: 4.2/5.0

33. 24-7 Intouch

 

Overview: Specializes in customer care and omnichannel contact center services. 24-7 Intouch leverages technology and analytics to deliver personalized customer experiences. It serves industries like e-commerce, retail, and telecommunications.

Website: https://www.intouchcx.com/

Google Rating: 4.3/5.0

34. Alorica

 

Overview: Provides customer management solutions spanning the entire customer lifecycle. Alorica focuses on superior customer experiences through technology and human insights. Services include customer care, sales, technical support, and back-office processing.

Website: https://www.alorica.com/

Google Rating: 3.8/5.0

35. UBL

 

Overview: UBL provides a range of back-office and customer support services. It focuses on improving operational efficiency and customer satisfaction and serves sectors like finance, healthcare, and retail.

Website: https://www.ubldigital.com/

Google Rating: 4.0/5.0

36. TaskUs

 

Overview: TaskUs specializes in outsourced digital services and next-gen customer experience. It focuses on innovation and employee engagement to deliver high-quality results. It serves industries like technology, e-commerce, and social media.

Website: https://www.taskus.com/

Google Rating: 4.2/5.0

37. TechSpeed

 

Overview: TechSpeed provides data entry and business process outsourcing services. It focuses on accuracy, efficiency, and cost-effectiveness and serves sectors such as finance, healthcare, and e-commerce.

Website: https://techspeed.com/

Google Rating: 4.6/5.0

38. Flatworld Solutions

 

Overview: Offers IT and business process outsourcing services globally. Flatworld Solutions focuses on delivering customized solutions to enhance business performance. Key areas include data management, customer support, finance, and accounting.

 

Website: https://www.flatworldsolutions.com/

 

Google Rating: 4.2/5.0

39. Outsource2india

 

Overview: Outsource2india provides a wide range of outsourcing services, including IT and BPO. It focuses on quality, timeliness, and cost savings and serves industries such as healthcare, finance, and legal services.

 

Website: https://www.outsource2india.com/

 

Google Rating: 4.2/5.0

40. Invensis Technologies Pvt Ltd

 

Overview: Invensis specializes in providing technology-driven outsourcing solutions. It offers services such as finance and accounting, data entry, and customer support. It focuses on improving operational efficiency and reducing clients’ costs.

 

Website: https://www.invensis.net/

 

Google Rating: 4.1/5.0

 

41. DevsData Tech Talent

 

 

Overview: DevsData offers tech talent and BPO services. It focuses on delivering top-tier technology solutions and skilled personnel and serves industries such as finance, technology, and healthcare.

 

Website: https://devsdata.com/

 

Google Rating: 4.7/5.0

42. Magellan Solutions

 

 

Overview: Belong to the top 50 call center companies, BPO services in the USA
, and small and medium businesses. Magellan Solutions focuses on delivering high-quality customer interactions and operational support. Key areas include customer service, telemarketing, and back-office solutions.

 

Website: https://www.magellan-solutions.com/

 

Google Rating: 4.2/5.0

43. Trupp Global Technologies

 

Overview: Trupp Global focuses on providing high-quality back-office support services. It offers services such as data management, customer support, and finance and accounting. It aims to help businesses optimize their operations and reduce costs.

 

Website: https://www.truppglobal.com/

 

Google Rating: 4.3/5.0

44. MattsenKumar LLC

 

Overview: MattsenKumar provides data-driven business process outsourcing solutions. Its focus is on enhancing customer experiences and operational efficiency. Key services include customer support, data analysis, and back-office processing.

 

Website: https://www.billgosling.com/

 

Google Rating: 4.3/5.0

 

45. TeleCrew Outsourcing

 

Overview: TeleCrew provides contact center and BPO services. It focuses on delivering high-quality customer interactions and support and serves industries such as telecommunications, finance, and healthcare.

 

Website: https://telecrewoutsourcing.com/

 

Google Rating: 4.1/5.0

46. Elite Techlogix

 

Overview: Elite Techlogix specializes in tech support and business process outsourcing. It focuses on using technology to enhance business operations. Key services include customer support, technical support, and back-office processing.

 

Website: https://www.elitetechlogix.com/

 

Google Rating: 4.0/5.0

47. Invensis

 

Overview: Provides efficient back-office support services. Invensis focuses on delivering high-quality, cost-effective solutions. Key services include data management, customer support, finance, and accounting.

 

Website: https://www.invensis.net/

 

Google Rating: 4.1/5.0

48. Raysoft Infotech Private Limited

 

Overview: Raysoft Infotech offers IT and BPO solutions to clients worldwide. It focuses on leveraging technology to improve business processes. Key services include software development, customer support, and data management.

 

Website: https://raysoftinfotech.com/

 

Google Rating: 4.0/5.0

 

49. SunTec India

 

Overview: Provides multi-process IT outsourcing services. SunTec India focuses on delivering customized solutions to meet clients’ needs.

Website clients’ //www.suntecindia.com/

 

Google Rating: 3.7/5.0

 

50. Blue Ocean Contact Centers

 

Overview: Founded in 1994, Blue Ocean Contact Centers specializes in customer experience management and business process outsourcing. The company provides solutions like customer support, technical assistance, and digital engagement.

 

• Website: https://blueocean.ca/

 

• Google Rating: 5.0/5.0