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Free consultation · No commitment
Client Reviews
“Lindsay has been incredible. She handles the tactical work, which has freed me up to focus on bigger-picture initiatives.”
Chad Sublet
Business Owner
“We went from 300 hours a month to over 2,500 hours with Stealth Agents.”
Erika Giron
CEO, Horizon Pacific Staffing
“They have made a real difference in our day-to-day operations and truly feel like part of our internal team.”
Alex Behrens
Client since Oct 2024
“Gained time for sales and closed 3 clients within two days. Exceptional service.”
Aisha Wonderfull
CEO, Publishing Startup
“Outstanding service. Less than 24-hour VA placement. Fast, high-quality. I have hired multiple times.”
Owen Hone
Multiple Hire Client
“Great communication, efficient and proactive assistant, visible business growth.”
Sarah Jacoby
Client
“The team learned my brand and goals and transformed my business. My dream team.”
Martine Cadet
Client
“Lindsay has been incredible. She handles the tactical work, which has freed me up to focus on bigger-picture initiatives.”
Chad Sublet
Business Owner
“We went from 300 hours a month to over 2,500 hours with Stealth Agents.”
Erika Giron
CEO, Horizon Pacific Staffing
“They have made a real difference in our day-to-day operations and truly feel like part of our internal team.”
Alex Behrens
Client since Oct 2024
“Gained time for sales and closed 3 clients within two days. Exceptional service.”
Aisha Wonderfull
CEO, Publishing Startup
“Outstanding service. Less than 24-hour VA placement. Fast, high-quality. I have hired multiple times.”
Owen Hone
Multiple Hire Client
“Great communication, efficient and proactive assistant, visible business growth.”
Sarah Jacoby
Client
“The team learned my brand and goals and transformed my business. My dream team.”
Martine Cadet
Client
“We especially appreciate how diligent and pleasant Evy is. True pros.”
Rich Cochran
Client
“Agents tackled diverse tasks seamlessly and manager Charm consistently provides excellent talent matches.”
George Assi
2-Year Partner
“Stealth Agents provided me with a fantastic virtual assistant who has been an absolute asset.”
Lee Maasen
Business Owner
“VA George eliminated late-night documentation work, restoring my sleep and enabling proper business planning.”
Kevin Carabajal
Client
“Paolo is exceptional. Communicative, fast turnaround, quality work every time.”
Lynda Sunshine West
Client
“The easiest VA onboarding process. Communicative and helpful throughout.”
McKay Jaeckel
First-Time Hire
“Continuously impressed by professionalism, punctuality, attention to detail, and the kind family approach.”
Evan
Long-Term Client
“We especially appreciate how diligent and pleasant Evy is. True pros.”
Rich Cochran
Client
“Agents tackled diverse tasks seamlessly and manager Charm consistently provides excellent talent matches.”
George Assi
2-Year Partner
“Stealth Agents provided me with a fantastic virtual assistant who has been an absolute asset.”
Lee Maasen
Business Owner
“VA George eliminated late-night documentation work, restoring my sleep and enabling proper business planning.”
Kevin Carabajal
Client
“Paolo is exceptional. Communicative, fast turnaround, quality work every time.”
Lynda Sunshine West
Client
“The easiest VA onboarding process. Communicative and helpful throughout.”
McKay Jaeckel
First-Time Hire
“Continuously impressed by professionalism, punctuality, attention to detail, and the kind family approach.”
Evan
Long-Term Client
Trusted By Over 2,000+ Businesses
4.7★
83 reviews
Trustpilot
4.8★
80 reviews
4.9★
51 reviews
BBB
5.0★
28 reviews
As Featured In
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Every hour spent on tasks you could delegate is an hour not spent growing your business. Here is what we hear most.
Tickets are miscategorized, misprioritized, and lost in the queue because nobody is managing the system.
Response and resolution targets are routinely missed because ticket routing is broken or inconsistent.
Some agents are drowning in tickets while others sit idle because workload distribution is manual.
Your ticketing system is configured the same way it was set up years ago: nobody has optimized it.
Management has no visibility into support performance because reports are not set up or maintained.
That's where Stealth Agents comes in. We handle the work so you can focus on growth.
Scope of Work
Stealth Agents ticketing system virtual assistants triage, assign, escalate, and close support tickets in Zendesk, Freshdesk, and ServiceNow with defined SLA compliance. Dedicated ticketing VAs maintain first-response SLAs at 50-70% less than US in-house support agents, starting at $1,600/month.
Our ticketing system virtual assistants manage your support queue, optimize workflows, and ensure every ticket is properly triaged, routed, and resolved within SLA targets.
Why It Works
Deep expertise in Zendesk, Freshdesk, Jira Service Management, and other major ticketing platforms.
Beyond answering tickets, your VA optimizes the entire support operation for efficiency and quality.
Use ticket data to identify bottlenecks, improve workflows, and drive continuous operational improvement.
Proactive SLA monitoring ensures your team consistently meets performance targets.
Simple Process
From your first call to your VA starting work, the whole process takes less than 48 hours.
Is This For You?
Our ticketing system virtual assistants: zendesk & freshdesk specialists are built for professionals who need reliable, skilled support without the overhead of full-time hires.
Transparent Pricing
No hidden fees. No long-term contracts. Scale up or down anytime. Every plan includes a dedicated Campaign Manager and our money-back guarantee.
Book a free 30-minute consultation and get matched with a pre-vetted VA within 48 hours.
Our Track Record
Every Stealth Agent passes multi-stage screening including skills testing, background checks, and communication evaluation. We reject over 99% of applicants so you only work with professionals who are ready to contribute from day one.
See the Difference
| Feature | Other Providers | Stealth Agents |
|---|---|---|
| Vetting Process | Self-reported skills | Multi-stage screening, top 1% hired |
| Management | You manage everything | Dedicated Campaign Manager included |
| Training | DIY onboarding | Pre-trained on your tools and workflows |
| Replacement | Start over from scratch | Free instant replacement guarantee |
| Availability | Inconsistent hours | USA timezone, reliable schedules |
| Quality Assurance | No oversight | Ongoing QA and performance reviews |
We Get It
Every Stealth Agent signs a comprehensive NDA before starting. We use enterprise-grade security protocols, encrypted communication channels, and strict access controls. Your data is as safe with us as it is in-house.
Your dedicated Campaign Manager handles the entire onboarding process. We pre-train your VA on your tools and workflows so they can contribute from day one. Most clients are fully onboarded within 48 hours.
We offer a free replacement guarantee and a money-back guarantee. If your VA is not the right fit, we will match you with a new one at no extra cost. There are no long-term contracts, you can scale or pause anytime.
However you prefer: Slack, email, Zoom, phone, or your existing project management tools. Your VA adapts to your workflow, not the other way around. USA timezone coverage means real-time collaboration during your business hours.
Common Questions
Zendesk, Freshdesk, Jira Service Management, ServiceNow, Help Scout, Intercom, and most major ticketing and helpdesk platforms.
Yes. Our VAs set up triggers, automation rules, macros, and routing logic to streamline your ticketing workflows.
Through proper triage, smart routing, workload balancing, escalation rules, and proactive monitoring of at-risk tickets.
Yes. We build dashboards tracking ticket volume, response times, resolution rates, agent performance, and customer satisfaction.
Both. Your VA can handle first-level ticket resolution while also managing the overall ticketing system and workflow.
Yes. Your VA can create training documentation and guide team members on ticketing system best practices.
We establish a consistent taxonomy, set up auto-categorization where possible, and manually triage tickets that need human judgment.
After a 3-5 day onboarding to learn your system configuration and support processes, your VA begins managing your ticketing operations.
Explore More
Free 30-minute consultation. Matched with a pre-vetted assistant within 48 hours. Book a call to get started.
