Hire a Customer Support VA With 10+ Years of Experience
Scope of Work
What Your Customer Support VA Handles
Stealth Agents customer support VAs handle the full support lifecycle from first contact to resolution. They work your hours, speak clear English, and represent your brand with the professionalism your customers expect. All tickets are handled through your existing helpdesk so you retain full visibility.
- Email and ticket response within defined SLA windows
- Live chat support on Intercom, Zendesk, and Freshdesk
- Order status updates and tracking inquiries
- Returns, refunds, and complaint resolution
- FAQ creation and knowledge base maintenance
- Escalation management and case routing
- Customer satisfaction follow-ups and CSAT surveys
- Subscription and account management requests
Why It Works
Built for Results
Save 72%
Full-time US support agents cost $50,000+ annually. Our VAs deliver the same coverage for a fraction of the cost.
US Time Zone Coverage
Your customers get answers during business hours, not the next day. Our VAs match your schedule.
Brand-Ready
Every VA is trained on your brand voice, product, and escalation paths before they handle their first ticket.
Simple Process
How It Works
From your first call to your VA starting work, the whole process takes less than 48 hours.
Our Track Record
Why Stealth Agents
Every Stealth Agent passes multi-stage screening including skills testing, background checks, and communication evaluation. We reject over 99% of applicants so you only work with professionals who are ready to contribute from day one.
Client Reviews
What Our Clients Say
“Lindsay has been incredible. She handles the tactical work, which has freed me up to focus on bigger-picture initiatives.”
Chad Sublet
Business Owner
“We went from 300 hours a month to over 2,500 hours with Stealth Agents.”
Erika Giron
CEO, Horizon Pacific Staffing
“They have made a real difference in our day-to-day operations and truly feel like part of our internal team.”
Alex Behrens
Client since Oct 2024
“Gained time for sales and closed 3 clients within two days. Exceptional service.”
Aisha Wonderfull
CEO, Publishing Startup
“Outstanding service. Less than 24-hour VA placement. Fast, high-quality. I have hired multiple times.”
Owen Hone
Multiple Hire Client
“Great communication, efficient and proactive assistant, visible business growth.”
Sarah Jacoby
Client
“The team learned my brand and goals and transformed my business. My dream team.”
Martine Cadet
Client
“Lindsay has been incredible. She handles the tactical work, which has freed me up to focus on bigger-picture initiatives.”
Chad Sublet
Business Owner
“We went from 300 hours a month to over 2,500 hours with Stealth Agents.”
Erika Giron
CEO, Horizon Pacific Staffing
“They have made a real difference in our day-to-day operations and truly feel like part of our internal team.”
Alex Behrens
Client since Oct 2024
“Gained time for sales and closed 3 clients within two days. Exceptional service.”
Aisha Wonderfull
CEO, Publishing Startup
“Outstanding service. Less than 24-hour VA placement. Fast, high-quality. I have hired multiple times.”
Owen Hone
Multiple Hire Client
“Great communication, efficient and proactive assistant, visible business growth.”
Sarah Jacoby
Client
“The team learned my brand and goals and transformed my business. My dream team.”
Martine Cadet
Client
“We especially appreciate how diligent and pleasant Evy is. True pros.”
Rich Cochran
Client
“Agents tackled diverse tasks seamlessly and manager Charm consistently provides excellent talent matches.”
George Assi
2-Year Partner
“Stealth Agents provided me with a fantastic virtual assistant who has been an absolute asset.”
Lee Maasen
Business Owner
“VA George eliminated late-night documentation work, restoring my sleep and enabling proper business planning.”
Kevin Carabajal
Client
“Paolo is exceptional. Communicative, fast turnaround, quality work every time.”
Lynda Sunshine West
Client
“The easiest VA onboarding process. Communicative and helpful throughout.”
McKay Jaeckel
First-Time Hire
“Continuously impressed by professionalism, punctuality, attention to detail, and the kind family approach.”
Evan
Long-Term Client
“We especially appreciate how diligent and pleasant Evy is. True pros.”
Rich Cochran
Client
“Agents tackled diverse tasks seamlessly and manager Charm consistently provides excellent talent matches.”
George Assi
2-Year Partner
“Stealth Agents provided me with a fantastic virtual assistant who has been an absolute asset.”
Lee Maasen
Business Owner
“VA George eliminated late-night documentation work, restoring my sleep and enabling proper business planning.”
Kevin Carabajal
Client
“Paolo is exceptional. Communicative, fast turnaround, quality work every time.”
Lynda Sunshine West
Client
“The easiest VA onboarding process. Communicative and helpful throughout.”
McKay Jaeckel
First-Time Hire
“Continuously impressed by professionalism, punctuality, attention to detail, and the kind family approach.”
Evan
Long-Term Client
Common Questions
Frequently Asked Questions
Ready to Hire a Customer Support VA?
Free 30-minute consultation. Matched with a pre-vetted assistant within 48 hours. Book a call to get started.