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Client Reviews
“Lindsay has been incredible. She handles the tactical work, which has freed me up to focus on bigger-picture initiatives.”
Chad Sublet
Business Owner
“We went from 300 hours a month to over 2,500 hours with Stealth Agents.”
Erika Giron
CEO, Horizon Pacific Staffing
“They have made a real difference in our day-to-day operations and truly feel like part of our internal team.”
Alex Behrens
Client since Oct 2024
“Gained time for sales and closed 3 clients within two days. Exceptional service.”
Aisha Wonderfull
CEO, Publishing Startup
“Outstanding service. Less than 24-hour VA placement. Fast, high-quality. I have hired multiple times.”
Owen Hone
Multiple Hire Client
“Great communication, efficient and proactive assistant, visible business growth.”
Sarah Jacoby
Client
“The team learned my brand and goals and transformed my business. My dream team.”
Martine Cadet
Client
“Lindsay has been incredible. She handles the tactical work, which has freed me up to focus on bigger-picture initiatives.”
Chad Sublet
Business Owner
“We went from 300 hours a month to over 2,500 hours with Stealth Agents.”
Erika Giron
CEO, Horizon Pacific Staffing
“They have made a real difference in our day-to-day operations and truly feel like part of our internal team.”
Alex Behrens
Client since Oct 2024
“Gained time for sales and closed 3 clients within two days. Exceptional service.”
Aisha Wonderfull
CEO, Publishing Startup
“Outstanding service. Less than 24-hour VA placement. Fast, high-quality. I have hired multiple times.”
Owen Hone
Multiple Hire Client
“Great communication, efficient and proactive assistant, visible business growth.”
Sarah Jacoby
Client
“The team learned my brand and goals and transformed my business. My dream team.”
Martine Cadet
Client
“We especially appreciate how diligent and pleasant Evy is. True pros.”
Rich Cochran
Client
“Agents tackled diverse tasks seamlessly and manager Charm consistently provides excellent talent matches.”
George Assi
2-Year Partner
“Stealth Agents provided me with a fantastic virtual assistant who has been an absolute asset.”
Lee Maasen
Business Owner
“VA George eliminated late-night documentation work, restoring my sleep and enabling proper business planning.”
Kevin Carabajal
Client
“Paolo is exceptional. Communicative, fast turnaround, quality work every time.”
Lynda Sunshine West
Client
“The easiest VA onboarding process. Communicative and helpful throughout.”
McKay Jaeckel
First-Time Hire
“Continuously impressed by professionalism, punctuality, attention to detail, and the kind family approach.”
Evan
Long-Term Client
“We especially appreciate how diligent and pleasant Evy is. True pros.”
Rich Cochran
Client
“Agents tackled diverse tasks seamlessly and manager Charm consistently provides excellent talent matches.”
George Assi
2-Year Partner
“Stealth Agents provided me with a fantastic virtual assistant who has been an absolute asset.”
Lee Maasen
Business Owner
“VA George eliminated late-night documentation work, restoring my sleep and enabling proper business planning.”
Kevin Carabajal
Client
“Paolo is exceptional. Communicative, fast turnaround, quality work every time.”
Lynda Sunshine West
Client
“The easiest VA onboarding process. Communicative and helpful throughout.”
McKay Jaeckel
First-Time Hire
“Continuously impressed by professionalism, punctuality, attention to detail, and the kind family approach.”
Evan
Long-Term Client
Trusted By Over 2,000+ Businesses
4.7★
83 reviews
Trustpilot
4.8★
80 reviews
4.9★
51 reviews
BBB
5.0★
28 reviews
As Featured In
Sound Familiar?
Every hour spent on tasks you could delegate is an hour not spent growing your business. Here is what we hear most.
Technical issues take days to resolve because your support team is overwhelmed and under-resourced.
Your senior engineers waste time on basic troubleshooting that could be handled by trained first-line support.
No one maintains troubleshooting guides, so every issue requires starting from scratch.
The same problems keep coming back because root causes are not documented or communicated.
Finding and retaining qualified technical support staff is expensive and competitive.
That's where Stealth Agents comes in. We handle the work so you can focus on growth.
Scope of Work
Stealth Agents technical support virtual assistants handle Tier 1 and Tier 2 troubleshooting, knowledge base maintenance, escalation routing, and remote desktop support using Zendesk, Freshdesk, and TeamViewer. Dedicated tech support VAs cost 50-70% less than US in-house IT staff, starting at $1,600/month.
Our technical support virtual assistants troubleshoot issues, resolve tickets, and maintain documentation so your users get fast, accurate solutions every time.
Why It Works
Our support VAs have IT or technical backgrounds with hands-on troubleshooting experience.
Our VAs ramp up quickly on your product, becoming effective support agents within the first week.
Every resolved issue contributes to your knowledge base, reducing future ticket volume.
Structured troubleshooting methodology ensures consistent, thorough problem resolution.
Simple Process
From your first call to your VA starting work, the whole process takes less than 48 hours.
Is This For You?
Our technical support virtual assistants: help desk, troubleshooting & tier-1 support are built for professionals who need reliable, skilled support without the overhead of full-time hires.
Transparent Pricing
No hidden fees. No long-term contracts. Scale up or down anytime. Every plan includes a dedicated Campaign Manager and our money-back guarantee.
Book a free 30-minute consultation and get matched with a pre-vetted VA within 48 hours.
Our Track Record
Every Stealth Agent passes multi-stage screening including skills testing, background checks, and communication evaluation. We reject over 99% of applicants so you only work with professionals who are ready to contribute from day one.
See the Difference
| Feature | Other Providers | Stealth Agents |
|---|---|---|
| Vetting Process | Self-reported skills | Multi-stage screening, top 1% hired |
| Management | You manage everything | Dedicated Campaign Manager included |
| Training | DIY onboarding | Pre-trained on your tools and workflows |
| Replacement | Start over from scratch | Free instant replacement guarantee |
| Availability | Inconsistent hours | USA timezone, reliable schedules |
| Quality Assurance | No oversight | Ongoing QA and performance reviews |
We Get It
Every Stealth Agent signs a comprehensive NDA before starting. We use enterprise-grade security protocols, encrypted communication channels, and strict access controls. Your data is as safe with us as it is in-house.
Your dedicated Campaign Manager handles the entire onboarding process. We pre-train your VA on your tools and workflows so they can contribute from day one. Most clients are fully onboarded within 48 hours.
We offer a free replacement guarantee and a money-back guarantee. If your VA is not the right fit, we will match you with a new one at no extra cost. There are no long-term contracts, you can scale or pause anytime.
However you prefer: Slack, email, Zoom, phone, or your existing project management tools. Your VA adapts to your workflow, not the other way around. USA timezone coverage means real-time collaboration during your business hours.
Common Questions
Our VAs have backgrounds in IT support, SaaS platforms, and technical troubleshooting. Specific skills are matched to your product and technology stack.
Yes. After product training, your VA handles support for your specific software, SaaS platform, or technical product.
Zendesk, Freshdesk, Jira Service Management, Intercom, and other helpdesk platforms, plus remote access tools when needed.
Issues beyond your VA's scope are escalated to your engineering team with full documentation, reproduction steps, and troubleshooting history.
Yes. Your VA can monitor dashboards, check alerts, and escalate system anomalies during their working hours.
Most technical VAs are handling common issues within the first week and become fully proficient within 2-3 weeks of product training.
Yes. Creating and maintaining troubleshooting guides, FAQs, and knowledge base articles is a core skill.
We offer flexible scheduling including extended hours, weekends, and holiday coverage for technical support.
Explore More
Free 30-minute consultation. Matched with a pre-vetted assistant within 48 hours. Book a call to get started.