BPO Company & IT Outsourcing
BPO Company & IT Outsourcing Services
Cut costs by up to 70% with Stealth Agents: the top-rated BPO company for IT outsourcing, customer support, and business process outsourcing. Trusted by 2,000+ businesses worldwide.
Trusted By Over 2,000+ Businesses Worldwide
4.7★
83 reviews
Trustpilot
4.8★
80 reviews
4.9★
51 reviews
BBB
5.0★
28 reviews
What Is Business Process Outsourcing (BPO)?
Business process outsourcing (BPO) means delegating non-core business functions: customer service, IT support, data entry, lead generation, and more: to a specialized external provider. Stealth Agents is a full-service BPO company with pre-vetted, English-proficient agents ready to integrate into your workflows within 48 hours. Whether you need IT outsourcing, telesales outsourcing, or a virtual assistant agency that scales with demand, we deliver results at a fraction of in-house costs.
Start Outsourcing TodayBPO & Outsourcing Services
From IT outsourcing and customer support BPO to telesales and back-office operations: one provider, fully managed.
Customer Support BPO
Omnichannel customer support: voice, email, chat, and social: delivered by trained agents who represent your brand.
- 24/7 coverage
- Phone, email & live chat
- CSAT-focused SLAs
- Escalation protocols
IT Outsourcing & Tech Support
Outsourced IT help desk and technical support that resolves Tier 1–2 tickets fast, freeing your engineers for strategic work.
- Tier 1 & 2 ticket handling
- Remote desktop support
- SaaS & hardware triage
- Knowledge base management
Live Chat Support
Real-time live chat agents who convert visitors into customers and resolve issues without making callers wait.
- Instant response times
- Sales-trained agents
- CRM integration
- Chat-to-ticket escalation
Telesales Outsourcing
Outbound and inbound telesales teams who set qualified appointments and close deals under your brand.
- Appointment setting
- Cold calling & follow-up
- Script development
- CRM updates & reporting
Data Entry & Back-Office BPO
Accurate, high-volume data processing that keeps your operations clean and your team focused on growth.
- Database entry & validation
- Document digitization
- 99.9% accuracy SLA
- Batch & real-time processing
Help Desk Outsourcing
Dedicated help desk agents who manage your ticketing queue, triage requests, and hit your resolution KPIs.
- Ticket triage & routing
- SLA tracking
- Multi-channel intake
- Reporting dashboards
Email Support Outsourcing
Professional email agents who handle high-volume inboxes, draft responses, and maintain your brand voice.
- Inbox management
- Template-driven responses
- Priority filtering
- Escalation workflows
24/7 Customer Care
Round-the-clock customer care coverage so no query goes unanswered, regardless of time zone.
- Always-on coverage
- Night & weekend shifts
- Seamless handoffs
- Real-time issue tracking
Lead Generation BPO
Outsourced lead gen teams that fill your pipeline with qualified prospects through systematic outreach.
- Prospect list building
- Multi-touch outreach
- LinkedIn & email campaigns
- CRM pipeline delivery
Complaint Resolution
Specialist agents trained to de-escalate, resolve, and retain customers who reach out with complaints.
- De-escalation training
- Resolution tracking
- Follow-up protocols
- Churn prevention focus
Ticketing System Management
End-to-end management of your customer ticketing system: from intake to resolution and reporting.
- Zendesk, Freshdesk & more
- SLA monitoring
- Backlog clearance
- Monthly analytics reports
Virtual Assistant Agency
General-purpose virtual assistants for administrative tasks, scheduling, research, and cross-functional support.
- Admin & scheduling
- Research & reporting
- Calendar management
- Project coordination
Why Choose Stealth Agents as Your BPO Partner
Top 1% Vetted Agents
Every Stealth Agents BPO specialist passes a rigorous 7-stage screening covering communication, technical skills, and process adherence.
Go Live in 48 Hours
No weeks-long onboarding. Your outsourced team is trained, briefed, and handling real work within two business days.
Save Up to 70%
Eliminate benefits, office overhead, and recruiting costs. Clients average 60–70% savings vs. equivalent in-house headcount.
US-Managed, Global Delivery
US-based account managers oversee your offshore team, ensuring quality, communication, and accountability at every step.
2,000+
Businesses Served
70%
Average Cost Savings
48h
Average Go-Live Time
4.8★
Average Client Rating
BPO vs. In-House vs. Stealth Agents
See how outsourcing with Stealth Agents compares to building an in-house team or using a generic BPO provider.
| Category | In-House Team | Generic BPO Provider | Stealth Agents |
|---|---|---|---|
| Monthly Cost (5-agent team) | $25,000–$40,000 | $8,000–$15,000 | Contact us |
| Time to Hire & Train | 6–12 weeks | 3–4 weeks | 48 hours |
| Scalability | Slow: limited by HR capacity | Moderate | Add agents same week |
| Language Proficiency | Varies | Varies | English-fluent, US-standard |
| Turnover Risk | High: average 35%/yr | Moderate | Managed & replaced for free |
| Oversight & Reporting | Manual: your responsibility | Generic SLA reports | Weekly KPI dashboards |
| Quality Assurance | Your team manages QA | Basic call monitoring | Dedicated QA & coaching |
*Estimates based on industry benchmarks and average client data. Actual results vary by scope and volume.
“We moved our entire customer support operation to Stealth Agents six months ago. Response times dropped from 18 hours to under 2 hours, and we cut headcount costs by 65%. Best outsourcing decision we've made.”
Marcus T.
COO, SaaS Platform (500 employees)
BPO & Outsourcing: Frequently Asked Questions
Get a Free BPO Consultation
Tell us about your outsourcing needs and we'll match you with the right BPO solution. Most clients get a proposal within one business day.
Ready to Cut Costs With BPO?
Join 2,000+ businesses outsourcing smarter with Stealth Agents. Go live in 48 hours.
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