Research & Data - Page 26

Data-driven research on hiring costs, remote work trends, outsourcing ROI, and AI adoption. Every statistic sourced, every number verified.

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Customer Support Agent Absenteeism: 2026 Benchmarks
Customer Support Data13 min read16 sources

Customer Support Agent Absenteeism: 2026 Benchmarks

2026 benchmarks on customer support agent absenteeism: unplanned absence rates, contact center comparisons, the cost of a missed shift, the causes behin...

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