Steps on how to delete your etsy account

Steps on How To Delete Your Etsy Account

Increased sales on Etsy have been gaining popularity over the years, with sellers and users making the most of their selling and purchasing. Currently, as per Statista, there are around seven million sellers on Etsy and ninety-six million buyers.


When you look at it, it is indeed a big market. It is tempting for someone who wants a business or an extra income while juggling work. For buyers, it is a haven for the seemingly unlimited options. Now, for those who ventured into online selling, despite the whole process of selling online. 


Managing an online store is still time-consuming, so some owners hire virtual assistants to continue to thrive. Most entrepreneurs and working individuals understand why time management is important especially when there are other things you have in life.


That is why we try to minimize any unwanted distractions and time-consuming applications in our lives. So, if deleting your Etsy account is included in your spring cleaning, here are the steps to do so.


But before that, here are some things you should know before deleting your Etsy account.


For Sellers

1. Make sure you have no arrears. 

Etsy will send an invoice if you have an active listing in your store. Ensure that your Etsy bills have already been paid and do not have unpaid listings. The reason is that it will prevent you from requesting to close the account. You will be asked to settle the arrears first and wait for them to clear before proceeding with the request.


2. No pending orders

For obvious reasons, all orders from your store have to be fulfilled. Hence, Etsy will only allow you to request that your account be deleted once all orders from your store have been completed. This is to avoid inconvenience for all parties involved, including the 3rd party print on demand company if you use one.


3. No dispute unresolved

You are expected to either have no disputes or all disputes are resolved. There should be no ongoing disputes or issues with the items ordered. Even if you try, the system will not allow you to request the deletion. Remember that once an Etsy account has been deleted, all data will be lost, which brings me to the next item.




4. Extract all the information you need

If you plan to close your store, whether permanently or choose to open up a new one someday, your data from this store may come in handy eventually. Once your Etsy account has been deleted, you will never be able to extract that information again. So, to save you all the trouble and regret might as well remove it as you may not know when that can come in handy.


5. You can’t use the same email, shop name, and username.

Even though you are deleting the account, unfortunately, you can’t entirely delete the records for legal purposes. This means that the only thing you can salvage here is the email address by replacing it with another email address. The email address will remain taken when you request to delete the account. 


As a Buyer

Saved the information you need.

Although some data will be retained by Etsy for legal compliance, most of your data will be purged. If something is vital, you must ensure you have extracted it before requesting to delete your account because you will no longer have access to this information when the account deletion has been approved.


1. No pending dispute

Since all your information will be deleted once you request the account to be purged, this will also delete your history of transactions. Thus, you will no longer be able to restore all your order details. Also, it is best to ensure that you have resolved all issues with your orders.


2. Unsubscribe from emails

Despite closing the account, you could still receive notifications from Etsy if you have subscribed to their newsletter. To avoid the inconvenience of still receiving emails, you might as well unsubscribe from all of their emails unless you still want to.


3. You can’t use the same username and email.

When you request for the account to be deleted and, in the future, decide to register again, you can’t use the same email address or username again. You will have to use a different email and username. Now, if you think that this is something that you like to keep, then consider 


How to delete an Etsy seller account

If you are all set, let us proceed with deleting your Etsy account with these easy steps.

1. Log in to your account.

Steps on how to delete your etsy account



2. Go to your Account Settings.

Steps on how to delete your etsy account

3. Then go to Privacy

Steps on how to delete your etsy account

4. Scroll down to the “Permanently close and delete your Etsy account” section.

Steps on how to delete your etsy account

5. Click on the button that says “Request deletion of your data.” Once you click the button, you should receive an email with further details on how to delete your Etsy account.

Steps on how to delete your etsy account

6. Click on the “Yes I’m Sure” button to proceed.

Steps on how to delete your etsy account

7. After clicking the button, check your email and you will receive an email with a link to further confirm your request.

Steps on how to delete your etsy account

8. Click the confirmation button on the email.

Steps on how to delete your etsy account

Note: Once your account has been deleted, it is permanent and can’t be restored. You must use a new email address to register again for Etsy.


Reasons for Deleting Etsy Accounts

There are several reasons why someone may choose to delete their Etsy account.


This could be due to no longer using the platform, privacy concerns, changes in circumstances, unsatisfactory experiences, decluttering their digital footprint, financial considerations, or security concerns.


These factors may prompt individuals to delete their accounts to disengage from the platform or address specific issues they have encountered.


Deleting an Etsy Seller Account: Benefits and Considerations 

If you’re considering closing your Etsy seller account, there are a few key benefits to keep in mind. These include:


  • Eliminating monthly fees: As a seller on Etsy, you may have been paying monthly fees for listing products or using certain features. Moreover, by deleting your account, you can save money by avoiding these fees.


  • Removing your personal information: When you delete your Etsy account, all of the information associated with it will also be removed. This includes any personal details you may have shared on your profile or in conversations with buyers.


  • Stopping potential sales or orders: If you no longer wish to sell on Etsy, deleting your account can prevent any future sales or orders from coming in. This can be helpful if you’re looking to close your business or take a break from selling.


  • Simplifying your online presence: By deleting your Etsy account, you can declutter and simplify your online presence. This can be especially beneficial if you’re no longer active on the platform and want to focus on other areas of your business.


While there are clear benefits to deleting your Etsy seller account, there are also some important considerations to keep in mind.


  • Can’t be undone:  Deleting your account is a permanent action that cannot be reversed. All your shop information, listings, and reviews will be deleted permanently.


  • May affect any open orders or disputes:  Resolving any open orders or disputes with buyers may still be necessary before deletion. Before deleting your account, ensure that you address these.


  • Not recommended for temporary breaks: If you’re just looking to take a break from selling on Etsy, it may not be necessary to delete your account. Instead, consider putting your shop on vacation mode or simply pausing sales.


  • May impact future use of the platform: Thus, If you think of reopening your account in the future, you will need to create a new account and start from scratch. This means rebuilding your shop, establishing a new reputation, and potentially losing previous loyal customers or followers.


Removing Personal Information from Etsy

To remove personal information from your Etsy account, follow these steps:


  1. Sign In: Log in to your Etsy account using your username and password.
  2. Access Account Settings: After successfully logging in, navigate to the top right corner of the Etsy homepage, where you will see an icon representing your profile. Click on this icon to access your profile. From the dropdown menu, select “Account Settings.”
  3. Navigate to Personal Information: In the Account Settings menu, locate the section labeled “Personal Info.” Click on this section to access your personal information.
  4. Update or Remove Information: The Personal Info section contains fields containing your personal information, such as name, email address, and shipping address. Review each field and update or remove any information as needed.
  5. Save Changes: After making updates or removing personal information, be sure to save your changes by clicking on the appropriate button (usually labeled “Save Changes” or “Update Settings”).
  6. Verify Changes: Once saved, review your Account Settings to double-check that your personal information has been successfully updated or removed.


Adhere to these steps to update or remove your personal information on Etsy efficiently. You can contact Etsy’s customer support for assistance if you encounter any issues or have specific concerns.


Alternative Actions for Deleting Etsy Account

Instead of deleting an Etsy account outright, there are a few alternative actions you can take:


  • Temporary Deactivation: If you’re unsure about permanently deleting your account, consider temporarily deactivating it. This option allows you to break from selling or buying on Etsy without losing your account data.


  • Closing Shop: If you’re a seller, you can close your Etsy shop without deleting your entire account. This option allows you to suspend your listings and put your shop on hold while retaining your account for potential future use.


  • Adjust Notification Settings: If you’re overwhelmed by emails or notifications from Etsy, consider adjusting your notification settings instead of deleting your account. You can customize which messages you receive or opt out of them entirely.


  • Remove Personal Information: If privacy concerns prompt you to delete your account, you can remove or update your personal information in your account settings instead. This allows you to maintain your Etsy presence while safeguarding your privacy.


  • Reach Out to Support: If you have specific concerns or issues prompting you to consider deleting your account, consider contacting Etsy’s customer support for assistance. They can address your concerns or provide alternative solutions.


By exploring these alternatives, you may find a solution that addresses your needs without requiring you to delete your Etsy account entirely.



While it may be easy to create an account on Etsy, you may need to think twice when deleting it. If you plan to take a break temporarily, there is a vacation mode available. Weigh the pros and cons before deleting the account permanently. If you want other options, there are other marketplaces aside from Etsy, such as Shopify and Amazon. As a seller you need to be sharp, Purchasing some of the sales books is a guide and will give you the knowledge on how to achieve a higher rate of selling.

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