Communication is the best key to any global business, especially in workplaces. It has a big role in business reaching out to clients through messaging, emails, and direct phone calls. First, choose the best phone system for small businesses to support and the factors you must consider including the right features and functions for your business needs. Second, ensuring the number of employees who may need the service of a phone system. Furthermore, if you don’t have the human resource to handle issues this might be the answer to your problem and assist you to resolve problems through multiple channels and online resources. Hence, If you are looking for the right phone system for small businesses this article may help you.
What is a VOIP phone systems
Voice Over Internet Protocol is a technology instead of using a regular phone or mobile network line, It is connected to any broadband internet connection, that allows a user to make unlimited calls through the internet. Also, converts analog signal voice into digital signal over a broadband connection. As you can see, there are different features of VOIP for calling multiple employees simultaneously,voicemail-to-email functionality, call recording, and such as unlimited calling.
Top 10 VoIP phone systems for small business
The VoIP shop
The VOIP shop offers different services by industry and varies on your needs and budget. For instance, Cloud phone systems, unified communications phone systems, cloud call centers, call conferences, cyber security, virtual numbers door entry systems, VOIP hardware, CRM integration call recording, VR system, and Microsoft teams. Also, flexible and fast in call-management features.Â
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G2 user ratings
5/ 5 of 87 reviews
OomaÂ
Its phone systems have features like the virtual receptionist, with text-to-speech greetings for call routing, even if you’ve never implemented any modern call management tools. To add up its features, it has a mobile application perfect for small businesses or big businesses that want to access handy, international rates are cheaper. Moreover, it has HD audio, messaging, virtual fax, toll-free number, and free local phone numbers.
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G2 user ratings
4.7/ 5 of 84 reviews
Grasshopper
The perks of this phone system small business is best on the virtual phone system. Also, if you did not answer the call it has an auto-text to your clients, it separates also calls from personal and work-related. Grasshopper’s feature allows you to answer multiple calls by transferring calls to another workmate, so your customers can’t hear another busy signal.
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G2 user ratings
4.0/ 5 of 133 reviews
Zoom
A video platform best for video conferencing. Also, a system for small business owners allows users to participate in a meeting conference, via mobile phones and desktops. Moreover. The phone system is associated with common useful tools for a business like Salesforce, Slack, Microsoft, Google, and some contact software.
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Scan through their page for monthly plan costs.Â
G2 user ratings
4.5/ 5 of 51,762 reviews
RingcentralÂ
If most of your business specializes in collaborating. Likely, this could be the best type of phone system for small businesses could be applicable. Furthermore, a useful tool for organizations that can handle a thousand attendees for the audio conferencing per call. But it is limited to 200 participants in video conferences. Then, they have team collaboration tools such as glip, contact center provider Dimelo, and DeepAffects, an intelligence-assisted speech recognition firm.Â
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G2 user ratings
4.2/ 5 of 638 reviews
8×8
It is the easiest phone system and for basic business phone service. In addition, a dashboard is designed for non-technical entrepreneurs. Moreover, it doesn’t overpay and ensures that your employee can access the calling features and tools without overpaying employees who don’t use their mobile phones regularly. Â
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G2 user ratings
4.1/ 5 of 48 reviews
NextivaÂ
This type of phone system for small businesses is suited for healthcare types of entrepreneurs. Furthermore, would also fit business owners that are multisite retail. If you are searching for a phone system for small business security, and privacy purposes this might help you. Nextiva has a strong and effective set of security and privacy besides its built-in CRM software. Moreover, it has a 24/7 network monitoring service to add up customer support through chat and email which is suitable for healthcare entrepreneurs.
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They offer monthly or annually monthly price plan Â
G2 user ratings
4.4/ 5 of 1,274 reviews
Dialpad
A phone system specializing in voice intelligence and the most advanced Ai center. In addition, a game-changing AI feature, which can organize CSAT scores by a line of business to truly understand customer sentiment, performs reports that remote agents perform in offices. Moreover, can utilize the SMS survey feature as additional data input, and assist the real agents with all the relevant information by reading triggering keywords or phrases spoken.Â
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Google rate
4.4/ 5 of 1,353 reviews
Vonage
This phone system for small businesses is best for APIs and customization. For this reason, it is personalized it support and an Ai virtual assistant, tools for faxing. Also, offers 17 paid add-ons. Moreover, their service packs are designed and delivered by accredited communications APIs skilled, to help you plan, build, and launch differentiated applications on time.
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G2 user ratings
4.3/ 5 of 401 reviews
Net2phone
It has a wide range of business phone system features to support your business. To begin with, their PBX enhances your business communications with advanced features analytically, video conference, unlimited calling, and more. Thus, your business will be fully equipped to take communications to the next level. Moreover, it doesn’t require complex and physical hardware type of phone system for small businesses.
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G2 user ratings
4.5/ 5 of 98 reviews
AircallÂ
It is suitable for call centers and CRM solutions can be set up easily. It has a wide range of CRM or customer relationship management. Such as productivity functions to improve sales and support teams handling calls. Then, provides complete communication center solutions for calls, video conference, desktop, and mobile. Lastly, it is easy to set up a call center in minutes.Â
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Take a tour and choose your monthly price plan
G2 user ratings
4.3/ 5 of 686 reviews
Takeaways
To begin with, technology brought us anywhere to assist us and makes our life faster and easier. May this article could help you decide the types of entrepreneurs and entrepreneurship, which would be the best phone system suited for their businesses. As a result, to assist them efficiently in the future the main purpose of your business you are to build.
