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Top 40 BPO Companies in Poland

Top 40 BPO Companies in Poland

Poland has emerged as a leading destination for Business Process Outsourcing (BPO) in Europe, thanks to its highly skilled workforce, strategic location, and competitive costs.

 

 

According to the Polish Information and Foreign Investment Agency, the BPO sector in Poland has seen rapid growth, contributing significantly to the economy.

 

The country boasts a high number of graduates in IT and business-related fields, making it an ideal location for outsourcing services.

 

In this blog, we explore the top 40 BPO companies in Poland, highlighting their services, web addresses, and Google ratings.

Stealth Agents Top Global Outsourcing List

At Stealth Agents, we understand the crucial role outsourcing plays in driving business success. Our commitment to supporting business owners, entrepreneurs, job seekers, and professionals led us to create this comprehensive list of the top 40 global BPO companies.

 

This resource empowers business owners and entrepreneurs to make informed decisions, helps job seekers identify potential employers, and supports industry professionals in networking and business development.

 

By highlighting these top companies, we facilitate strong business relationships and promote the excellence of global BPO service providers. Explore this list to find the right outsourcing partner and elevate your business.

Top 40 BPO Companies in Poland

1. Capgemini Poland

Overview: Capgemini Poland offers a wide range of services including IT consulting, managed services, and BPO solutions, focusing on finance, HR, and supply chain management.

 



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Website: Capgemini Poland

 

Google Rating: 4.4

2. Accenture Poland

Overview: Accenture Poland specializes in digital transformation, consulting, and BPO services, providing innovative solutions to clients across various industries.

 

Website: Accenture Poland

 

Google Rating: 4.5

3. Infosys Poland

Overview: Infosys Poland delivers IT and BPO services, focusing on finance and accounting, procurement, and customer service outsourcing.

 

Website: Infosys Poland

 

Google Rating: 4.3

4. IBM Poland

Overview: IBM Poland provides IT services, business consulting, and BPO solutions, leveraging advanced technologies such as AI and cloud computing.

 



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Website: IBM Poland

 

Google Rating: 4.2

5. HCL Technologies Poland

Overview: HCL Technologies Poland offers IT and BPO services, specializing in digital transformation and innovative business solutions.

 

Website: HCL Technologies Poland

 

Google Rating: 4.3

6. Sitel Poland

Overview: Sitel Poland provides customer experience management and BPO services, focusing on delivering exceptional customer support and technical assistance.

Website: Sitel Poland

 

Google Rating: 4.4

7. Teleperformance Poland

Overview: Teleperformance Poland offers omnichannel customer experience management solutions, supporting clients in various industries with a focus on innovation.

 

Website: Teleperformance Poland

 

Google Rating: 4.4

 

8. Concentrix Poland

Overview: Concentrix Poland provides BPO services including customer care, technical support, and sales solutions, aiming to enhance customer experiences.

 

Website: Concentrix Poland

 

Google Rating: 4.3

9. Sykes Poland

Overview: Sykes Poland offers customer support and technical assistance services, focusing on delivering high-quality customer experiences.

 

Website: Sykes Poland

 

Google Rating: 4.3

10. Arvato Poland

Overview: Arvato Poland provides BPO services including customer service, logistics, and financial services, supporting clients in optimizing their operations.

 

Website: Arvato Poland

 

Google Rating: 4.2

11. Genpact Poland

Overview: Genpact Poland specializes in digital transformation, consulting, and BPO services, focusing on finance and accounting, procurement, and supply chain management.

 

Website: Genpact Poland

 

 

Google Rating: 4.3

12. Cognizant Poland

Overview: Cognizant Poland offers IT services, consulting, and BPO solutions, driving digital transformation for clients globally.

 

Website: Cognizant Poland

 

 

Google Rating: 4.3

13. DXC Technology Poland

Overview: DXC Technology Poland provides IT services and BPO solutions, helping enterprises modernize their operations and improve performance.

 

Website: DXC Technology Poland

 

Google Rating: 4.2

14. Wipro Poland

Overview: Wipro Poland offers IT, consulting, and business process services, focusing on delivering innovative solutions to clients worldwide.

 

Website: Wipro Poland

 

 

Google Rating: 4.3

 

15. Capita Poland

Overview: Capita Poland provides customer management, IT services, and BPO solutions, supporting clients in various sectors to enhance efficiency.

 

Website: Capita Poland

 

 

Google Rating: 4.2

16. Fujitsu Poland

Overview: Fujitsu Poland offers IT services and BPO solutions, specializing in infrastructure management, application services, and business process management.

 

 

Website: Fujitsu Poland

 

Google Rating: 4.3

 

17. Atos Poland

Overview: Atos Poland provides IT services and BPO solutions, focusing on digital transformation and innovative business solutions for clients globally.

 

Website: Atos Poland

 

Google Rating: 4.2

18. AON Poland

Overview: AON Poland offers HR outsourcing and consulting services, specializing in benefits administration, talent management, and employee engagement.

 

Website: AON Poland

 

 

Google Rating: 4.3

19. Hays Poland

Overview: Hays Poland provides recruitment and staffing services, as well as BPO solutions, focusing on delivering high-quality talent to businesses.

 

Website: Hays Poland

 

Google Rating: 4.2

20. ManpowerGroup Poland

Overview: ManpowerGroup Poland offers workforce solutions, including staffing, recruitment, and BPO services, helping companies optimize their workforce.

 

Website: ManpowerGroup Poland

 

 

Google Rating: 4.3

21. Randstad Poland

Overview: Randstad Poland provides staffing and HR solutions, including BPO services, to support businesses in managing their workforce effectively.

 

Website: Randstad Poland

 

 

Google Rating: 4.3

22. Lionbridge Poland

Overview: Lionbridge Poland offers translation, localization, and BPO services, helping companies expand their reach and improve customer experiences globally.

 

 

Website: Lionbridge Poland

 

 

Google Rating: 4.3

23. Sii Poland

Overview: Sii Poland provides IT and engineering services, including BPO solutions, to help companies innovate and optimize their business processes.

 

Website: Sii Poland

 

 

Google Rating: 4.4

24. SoftServe Poland

Overview: SoftServe Poland offers IT consulting and BPO services, specializing in software development, digital transformation, and innovative solutions.

 

Website: SoftServe Poland

 

 

Google Rating: 4.3

25. 3M GSC Poland

Overview: 3M GSC Poland provides shared services and BPO solutions, focusing on finance, HR, and procurement to support global operations.

 

Website: 3M GSC Poland

 

 

Google Rating: 4.2

26. Alexander Mann Solutions Poland

Overview: Alexander Mann Solutions Poland offers talent acquisition and management services, including BPO solutions, to help companies attract and retain top talent.

 

Website: Alexander Mann Solutions Poland

 

 

Google Rating: 4.2

27. Hitachi Vantara Poland

Overview: Hitachi Vantara Poland provides IT services and BPO solutions, specializing in data management, digital transformation, and infrastructure management.

 

 

Website: Hitachi Vantara Poland

 

 

Google Rating: 4.3

 

28. Unicall Poland

Overview: Unicall Poland offers customer service, telemarketing, and BPO solutions, focusing on delivering high-quality customer interactions and support.

 

Website: Unicall Poland

 

 

Google Rating: 4.2

 

29. Transcom Poland

Overview: Transcom Poland provides customer care, sales, and technical support services, offering BPO solutions to enhance customer experiences.

 

Website: Transcom Poland

 

 

Google Rating: 4.3

 

30. LUX MED Poland

Overview: LUX MED Poland offers healthcare and medical outsourcing services, providing comprehensive health solutions to businesses and individuals.

 

Website: LUX MED Poland

 

Google Rating: 4.4

 

31. Synexus Poland

Overview: Synexus Poland specializes in clinical trial management and patient recruitment services, offering BPO solutions in the healthcare sector.

 

Website: Synexus Poland

 

Google Rating: 4.2

 

32. Schenker Technology Center Poland

Overview: Schenker Technology Center Poland provides IT services and

Google Rating: 4.3

33. Infosys BPM Poland

Overview: Infosys BPM Poland offers business process management and outsourcing services, focusing on finance, accounting, and procurement.

 

Website: Infosys BPM Poland

 

Google Rating: 4.3

 

34. Electrolux Global Shared Services Poland

Overview: Electrolux Global Shared Services Poland provides finance, HR, and IT support services, helping streamline global operations.

 

Website: Electrolux Global Shared Services Poland

 

Google Rating: 4.2

 

35. GSK Finance Hub Poland

Overview: GSK Finance Hub Poland offers financial services, including accounting and reporting, to support GSK’s global operations.

 

Website: GSK Finance Hub Poland

 

Google Rating: 4.3

 

36. Bayer Service Center Gdansk

Overview: Bayer Service Center Gdansk provides shared services in finance, procurement, and HR, supporting Bayer’s global operations.

 

Website: Bayer Service Center Gdansk

 

Google Rating: 4.2

 

37. McKinsey Knowledge Center Poland

Overview: McKinsey Knowledge Center Poland offers research and analytics services, providing valuable insights to support McKinsey’s consulting projects.

 

Website: McKinsey Knowledge Center Poland

 

Google Rating: 4.4

 

38. PwC Service Delivery Center Poland

Overview: PwC Service Delivery Center Poland delivers a range of services, including finance, HR, and IT support, enhancing PwC’s global capabilities.

 

Website: PwC Service Delivery Center Poland

 

Google Rating: 4.3

 

39. Zurich Insurance Company Ltd Poland

Overview: Zurich Insurance Company Ltd Poland provides insurance and financial services, including shared services and BPO solutions for global clients.

 

Website: Zurich Insurance Company Ltd Poland

 

Google Rating: 4.3

 

40. UBS Business Solutions Poland

Overview: UBS Business Solutions Poland offers financial services, including investment banking support, risk management, and shared services.

 

 

Website: UBS Business Solutions Poland

 

 

Google Rating: 4.3

Why Outsource to BPO Companies in Poland?

Poland has emerged as a premier destination for Business Process Outsourcing (BPO), attracting companies worldwide looking to streamline operations, reduce costs, and access a highly skilled workforce.

 

Here’s why Poland should be your top choice for outsourcing:

1. Highly Skilled Workforce

Poland boasts a highly educated and multilingual workforce. The country’s strong emphasis on education, particularly in STEM (Science, Technology, Engineering, and Mathematics) fields, has produced a talent pool proficient in various domains. This ensures that businesses can find the expertise they need, from IT services and customer support to finance and accounting.

2. Cost-Effective Solutions

One of the primary reasons companies outsource is to reduce operational costs. Poland offers competitive pricing compared to Western Europe and North America. Businesses can achieve significant cost savings without compromising on quality, making it an attractive option for outsourcing various business processes.

3. Strategic Location and Time Zone Advantage

Poland’s central location in Europe provides a strategic advantage for businesses targeting European markets. The country’s time zone overlaps with many major cities in Europe and even North America, facilitating seamless communication and collaboration between teams.

4. Robust Infrastructure

Poland has invested heavily in its infrastructure, particularly in IT and telecommunications. The country’s advanced digital infrastructure supports efficient and reliable BPO operations. This is crucial for businesses relying on uninterrupted services and high-speed connectivity.

5. Cultural Compatibility and Work Ethic

Polish professionals are known for their strong work ethic and cultural compatibility with Western businesses. The shared business values and professional standards make collaboration smooth and productive. This cultural alignment reduces the friction that can sometimes occur in outsourcing relationships.

6. Growing BPO Industry and Government Support

Poland’s BPO industry has seen significant growth, with major global companies establishing their operations in the country. The Polish government supports this growth through favorable policies, incentives, and initiatives aimed at promoting the outsourcing sector. This proactive approach has created a conducive environment for BPO operations.

7. Quality of Service

Poland has a reputation for delivering high-quality services. Whether it’s customer support, IT services, or back-office functions, Polish BPO companies are known for their commitment to excellence and client satisfaction. This focus on quality helps businesses maintain their competitive edge and achieve their strategic objectives.

8. Innovation and Technology Adoption

Poland is at the forefront of adopting new technologies and innovative solutions. The country’s BPO sector leverages advanced technologies like artificial intelligence, machine learning, and robotic process automation to enhance service delivery and efficiency. This technological prowess ensures that businesses stay ahead in a rapidly evolving market.

Outsourcing to BPO companies in Poland offers a myriad of benefits, from accessing a talented workforce and reducing costs to leveraging cutting-edge technology and enjoying strategic geographic advantages.

Poland’s robust infrastructure, cultural compatibility, and strong government support further enhance its appeal as a top outsourcing destination.

By choosing Poland for your BPO needs, you can drive operational efficiency, improve service quality, and achieve sustainable business growth.

Understanding Outsourcing with Stealth Agents

Outsourcing is a broad category that covers many different staffing solutions and outsourcing firms.

In the context of the list of virtual assistant companies, business process outsourcing (BPO) firms are categorized as newer, typically smaller firms that offer a modern form of outsourcing.

The newer generation of outsourcing firms typically offer a broader range of staff roles, on more flexible terms, at a lower margin (transparent pricing), and cater more to small- and medium-sized business (SMB) sector clients, instead of larger enterprises.

Typical BPOs can also be referred to as “seat leasing” or “staff leasing” and may also offer virtual assistant (VA) services, staff augmentation, and a range of ‘non-voice’ services.

Stealth Agents also highlights virtual assistant companies worldwide, covering both large traditional call centers and smaller, more flexible firms. These companies typically offer voice and customer service (CS) services, catering to both multinationals and enterprises.

 Conclusion

 

Poland’s BPO industry is a thriving hub for global businesses seeking efficient, high-quality outsourcing solutions.

 

 

With its strategic location, skilled workforce, and competitive pricing, Poland has established itself as a premier destination for BPO services.

 

 

The top 40 BPO companies listed here exemplify the breadth and depth of expertise available in the country, offering diverse services from IT and customer support to finance and healthcare.

 

 

By leveraging the capabilities of these leading BPO firms, businesses can enhance their operations, reduce costs, and stay competitive in today’s fast-paced global market.

 

 

Whether you’re a multinational corporation or a growing SME, Poland’s BPO sector offers the resources and innovation needed to drive your business forward.

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