Kenya BPO Industry
Top 25 BPO Companies in Kenya in 2025
From Nairobi's booming tech hub to established outsourcing providers, these are the leading BPO companies shaping Kenya's outsourcing landscape. Compare options: or skip the search and hire smarter with Stealth Agents.
The 25 Best BPO Companies in Kenya
Ranked by reputation, service scope, and impact across Kenya's outsourcing sector.
Sama (formerly Samasource)
AI training data and BPONairobi
Global leader in ethical AI data labeling and BPO, with large operations in Nairobi.
KenCall
Contact center BPONairobi
Kenya's first international contact center, serving US and UK clients since 2005.
Andela Kenya
Tech talent BPONairobi
Connects African software engineers to global companies; Kenya is a flagship hub.
Liquid Intelligent Technologies
IT-enabled BPONairobi
Pan-African telecom and IT services company with BPO capabilities.
KPMG Kenya
Finance and audit BPONairobi
Finance, tax, and advisory outsourcing from the global Big Four firm's Nairobi office.
ISON Xperiences Kenya
CX BPONairobi
Pan-African BPO specializing in customer experience management for telcos and banks.
Webhelp Kenya
Customer experience BPONairobi
Global CX BPO with expanding Kenya operations serving European clients.
Deloitte Kenya
Advisory and finance BPONairobi
Finance, risk, and business process advisory from the Big Four firm.
Strathmore iLabAfrica
Tech and digital BPONairobi
University-linked technology and digital services outsourcing hub.
Nabo Capital
Finance process BPONairobi
Investment management and financial process outsourcing for African markets.
Africa Outsourcing
Multi-service BPONairobi
Full-service BPO covering contact centers, data entry, and back-office operations.
CloudFactory Kenya
AI and data BPONairobi
Managed workforce platform for data labeling, annotation, and content moderation.
Ericsson Kenya
Telecom BPONairobi
Network management and telecom business process outsourcing across East Africa.
PwC Kenya
Business process advisoryNairobi
Governance, finance, and HR process outsourcing from the Big Four firm.
Cellulant Kenya
Fintech BPONairobi
Pan-African fintech company offering payment and business process outsourcing.
Digital Divide Data Kenya
Impact sourcing BPONairobi
Social enterprise BPO employing young Kenyans for data services and digital outsourcing.
M-Kopa
Tech-enabled BPONairobi
Consumer technology company with outsourced credit assessment and customer service operations.
Tezza Business Solutions
Software and IT BPONairobi
Software quality assurance and IT outsourcing for enterprise clients.
Techbridge Kenya
HR and payroll BPONairobi
Human resources process outsourcing and payroll management specialist.
Mobitech Kenya
Mobile and digital BPONairobi
Mobile application support and digital marketing process outsourcing.
Outsource Africa
Remote staffing BPONairobi
Remote staffing and virtual assistant services connecting Kenyan talent to global employers.
FAULU Kenya
Microfinance BPONairobi
Microfinance administration and financial services process outsourcing.
Ushahidi
Civic tech and data BPONairobi
Open-source platform turned data processing and civic tech BPO partner.
Africa Data Centers
IT infrastructure BPONairobi
Data center management and IT infrastructure outsourcing for East African businesses.
Kenyan BPO Center
Government-backed BPO hubNairobi
Government-supported BPO hub training and deploying Kenyan talent for global clients.
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Kenya's BPO sector is growing fast: but navigating enterprise contracts, onboarding timelines, and large-firm overhead isn't always the right fit. Stealth Agents gives you access to top-quality virtual assistants and BPO talent at a significantly lower cost, with no long-term contracts or minimums. Whether you need one VA or a full remote team, we match you in 48 hours and get you live fast.
70%
Average cost savings vs. traditional BPO
48h
Go-live time from sign-up to active VA
No
Long-term contracts or minimums required
2,000+
Businesses Served
70%
Average Cost Savings
48h
Go-Live Time
4.8★
Client Rating
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