Key Performance Indicators (KPIs): Quantifiable metrics used to measure the success or effectiveness of business processes.

Performance Metrics: Various measurements used to assess the performance of different aspects of a business.

Benchmarking: Comparing performance metrics with industry standards or best practices.

Balanced Scorecard: A strategic performance management tool that uses a comprehensive set of performance indicators.

Performance Appraisal: A formal assessment of an employee’s job performance.

360-Degree Feedback: A performance evaluation method that involves input from multiple sources, including peers, subordinates, and managers.

Performance Improvement Plan (PIP): A structured plan designed to help employees improve their performance.

Performance Management: The process of setting goals, assessing progress, and providing feedback to improve performance.

Performance Review: A formal evaluation of an employee’s job performance, typically conducted annually.

Employee Evaluation Form: A document used to assess and document an employee’s performance.

Productivity: The efficiency and output of a business or individual in relation to input.

Return on Investment (ROI): The ratio of the gain or loss from an investment relative to its cost.

Efficiency: The ability to accomplish tasks with minimal wasted resources or effort.

Effectiveness: The degree to which objectives are achieved and goals are accomplished.

Quality Metrics: Measures assessing the quality of products, services, or processes.

Customer Satisfaction: The extent to which customers are pleased with a product, service, or overall experience.

Net Promoter Score (NPS): A metric that measures customer satisfaction and loyalty based on the likelihood of recommendation.

Cost-Benefit Analysis: Evaluating the benefits of an action or decision in comparison to the associated costs.

Business Intelligence (BI): The use of data analysis tools and processes to make informed business decisions.

Employee Engagement: The level of commitment, passion, and involvement employees have towards their work and the organization.

Performance Dashboard: A visual representation of key performance metrics for quick and easy monitoring.

Performance Incentives: Rewards or bonuses provided to employees based on their performance.

Continuous Improvement: An ongoing effort to enhance processes, products, or services over time.

Strategic Alignment: Ensuring that business activities and objectives align with the overall strategic goals of the organization.

Performance Rating Scale: A system for categorizing and quantifying an individual’s or a team’s performance level.