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Top 25 BPO Companies in Vietnam – Southeast Asia’s Leading Service Providers

Top 25 BPO companies in Vietnam

Vietnam is quickly becoming a top choice for business process outsourcing (BPO) thanks to its central location in Southeast Asia, skilled workforce, and affordable costs. According to the Vietnam Software and IT Services Association (VINASA), the BPO sector in Vietnam has been growing by more than 25% annually, making it a rising star among BPO companies worldwide.

 

One of the country’s biggest strengths is its young and talented population, with a median age of 32 and many graduates skilled in IT, engineering, and business administration. Many Vietnamese professionals are fluent in English and other languages, which makes them ideal for various BPO roles.

 

Supported by government initiatives like tax incentives, improved technology infrastructure, and reliable internet connectivity, Vietnam is an attractive spot for businesses globally, from Saigon BPO to BPO companies in the USA, looking for high-quality outsourcing solutions.



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Stealth Agents Top Global Outsourcing List

At Stealth Agents, we understand the crucial role outsourcing plays in driving business success. Our commitment to supporting business owners, entrepreneurs, job seekers, and professionals led us to create this comprehensive list of the top 25 global BPO companies.

 

This resource empowers business owners and entrepreneurs to make informed decisions, helps job seekers identify potential employers, and supports industry professionals in networking and business development.

 

By highlighting these top companies, we facilitate strong business relationships and promote the excellence of global BPO service providers. Explore this list to find the right outsourcing partner and elevate your business.

Top 25 BPO Companies in Vietnam

1. Stealth Agents

Stealth Agents

 

Overview:

Stealth Agents provides virtual assistant services, specializing in administrative support, customer service, and lead generation. They focus on helping businesses streamline operations, improve efficiency, and scale effectively by offering tailored solutions to meet client needs.

Stealth Agents was founded to empower businesses by providing cost-effective and reliable virtual assistant services. With a global team of skilled professionals, they have become a trusted partner for businesses across various industries.

Website: www.stealthagents.com

Google Rating: 4.8

2. FPT Software

Overview: FPT Software is a leading provider of comprehensive IT services specializing in digital transformation, software development, and IT outsourcing. Serving a diverse range of global clients across various industries, FPT Software is dedicated to delivering innovative, high-quality technology solutions that drive business success.

In digital transformation, FPT Software helps businesses modernize their operations and adapt to the evolving digital landscape. Their services include digital strategy consulting, process automation, data analytics, and customer experience enhancement. By leveraging cutting-edge technologies such as artificial intelligence, Internet of Things (IoT), and blockchain, FPT Software enables organizations to achieve greater efficiency, agility, and competitive advantage.

Website: fpt-software.com

Google Rating: 4.6/5

3. CMC Global

Overview: CMC Global is a leading provider of IT outsourcing services specializing in software development, cybersecurity, and digital transformation. Known for its reliable and innovative solutions, CMC Global helps businesses enhance their technology capabilities worldwide and achieve greater success.

In the realm of software development, CMC Global offers comprehensive services that cover the entire software lifecycle—from initial concept and design to development, testing, deployment, and maintenance. Their team of skilled developers utilizes the latest technologies and agile methodologies to create custom software solutions tailored to meet their client’s unique needs. Whether mobile applications, web platforms, or enterprise software, CMC Global delivers robust, scalable, and secure solutions.

Website: cmcglobal.com.vn

Google Rating: 4.7/5

4. KMS Technology

Overview: KMS Technology is a premier provider of software development outsourcing and consulting services. It is dedicated to delivering high-quality software solutions that enhance business operations. With a strong emphasis on innovation and excellence, KMS Technology helps organizations streamline processes and achieve strategic goals.

In software development outsourcing, KMS Technology offers end-to-end services that cover the entire software lifecycle—from initial concept and design to development, testing, deployment, and maintenance. Their talented team of developers leverages the latest technologies and agile methodologies to create custom software solutions tailored to their client’s unique needs. Whether developing mobile applications, web platforms, or enterprise software, KMS Technology ensures that its solutions are robust, scalable, and secure.

Website: kms-technology.com

Google Rating: 4.5/5

5. Harvey Nash Vietnam

Overview: Harvey Nash Vietnam is a leading provider of business process outsourcing (BPO) services, specializing in IT outsourcing, software development, and digital transformation. With a focus on helping businesses achieve greater efficiency and growth, Harvey Nash Vietnam delivers innovative and high-quality solutions tailored to meet the unique needs of its clients.

In IT outsourcing, Harvey Nash Vietnam offers comprehensive services encompassing infrastructure management, IT support, cloud solutions, and cybersecurity. By outsourcing their IT needs to Harvey Nash, businesses can reduce operational costs, enhance system reliability, and focus on their core strategic activities.

Website: harveynash.vn

Google Rating: 4.4/5

6. TMA Solutions

Overview: TMA Solutions is a premier provider of comprehensive IT outsourcing services specializing in software development, testing, and maintenance. Serving clients worldwide, TMA Solutions is dedicated to delivering cost-effective, high-quality technology solutions that drive business efficiency and success.

In software development, TMA Solutions offers end-to-end services encompassing the entire software lifecycle—from initial concept and design to development, testing, deployment, and ongoing maintenance. Their team of skilled developers utilizes the latest technologies and agile methodologies to create custom software solutions tailored to meet the unique needs of their clients. Whether it’s developing mobile applications, web platforms, or enterprise systems, TMA Solutions ensures their solutions are robust, scalable, and secure.

Website: tmasolutions.com

Google Rating: 4.5/5

7. Sutrix Solutions

Overview: Sutrix Solutions is a leading provider of web and mobile app development. It specializes in delivering innovative and effective digital solutions through outsourcing services. Catering to a global clientele, Sutrix Solutions is dedicated to helping businesses enhance their digital presence and achieve their strategic goals.

In web development, Sutrix Solutions offers comprehensive services covering the entire lifecycle of web applications—from initial concept and design to development, testing, deployment, and maintenance. Their team of experienced developers leverages the latest technologies and agile methodologies to create custom web solutions that are robust, scalable, and secure. Whether it’s developing e-commerce platforms, content management systems, or complex web applications, Sutrix Solutions ensures its solutions meet the unique needs of its clients.

Website: sutrixsolutions.com

Google Rating: 4.4/5



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8. Magnolia Vietnam

Overview: Magnolia Vietnam is a leading provider of IT services and outsourcing solutions, specializing in content management systems (CMS) and digital experience platforms (DXP). Renowned for its expertise in digital transformation, Magnolia Vietnam helps businesses modernize their operations and create compelling digital experiences.

Magnolia Vietnam offers comprehensive services in content management systems, including CMS implementation, customization, and integration. Their team of skilled professionals utilizes the robust capabilities of Magnolia CMS to create scalable and secure content management solutions tailored to meet their client’s unique needs. By leveraging these solutions, businesses can efficiently manage their digital content, streamline workflows, and enhance their online presence.

Website: magnolia-cms.com

Google Rating: 4.5/5

9. Swiss Post Solutions (SPS) Vietnam

Overview: Swiss Post Solutions (SPS) Vietnam is a leading provider of business process outsourcing (BPO) services, specializing in document management, data entry, and customer service. Focusing on improving operational efficiency and reducing costs, SPS Vietnam helps businesses streamline their processes and achieve greater productivity.

In the area of document management, SPS Vietnam offers comprehensive services that include digitization, storage, retrieval, and secure disposal of documents. Their advanced document management solutions enable businesses to reduce paper usage, enhance data accessibility, and ensure compliance with regulatory requirements. By leveraging these solutions, clients can improve workflow efficiency and focus on their core business activities.

Website: swisspostsolutions.com

Google Rating: 4.3/5

10. DIGI-TEXX

Overview:

  • DIGI-TEXX is a premier provider of business process outsourcing (BPO) services, offering diverse solutions including data processing, IT support, and customer service. Committed to delivering reliable and efficient services, DIGI-TEXX supports clients worldwide in enhancing their operational capabilities and achieving business goals.

    In the domain of data processing, DIGI-TEXX offers comprehensive services that encompass data capture, data conversion, data enrichment, and data analytics. Utilizing advanced technology and a highly skilled workforce, DIGI-TEXX ensures accurate, timely, and secure data handling. By outsourcing data processing needs to DIGI-TEXX, businesses can improve data quality, streamline operations, and make informed decisions based on reliable data insights.

Website: digi-texx.com

Google Rating: 4.5/5

11. Titan Technology Corporation

Overview: Titan Technology Corporation is a premier software development outsourcing provider that provides IT consulting and integration services. With a focus on delivering high-quality solutions tailored to client needs, Titan Technology Corporation helps businesses enhance their technological capabilities and achieve their strategic objectives.

In software development outsourcing, Titan Technology Corporation offers comprehensive services covering the entire software development lifecycle—from initial concept and design to development, testing, deployment, and maintenance. Their team of experienced developers leverages the latest technologies and agile methodologies to create robust, scalable, and secure custom software solutions. Whether it’s developing mobile applications, web platforms, or enterprise systems, Titan Technology ensures that its solutions align with the unique requirements of its clients.

Websitit’s itancorpvn.com

Google Rating: 4.4/5

12. Positive Thinking Company

Overview: Positive Thinking Company is a leading provider of IT outsourcing and consulting services, specializing in software development and digital transformation. With a mission to empower businesses through technology, Positive Thinking Company helps organizations enhance their operational capabilities and achieve their strategic goals.

In the field of software development, Positive Thinking Company offers comprehensive services that cover the entire software development lifecycle—from initial concept and design to development, testing, deployment, and maintenance. Their team of skilled developers utilizes the latest technologies and agile methodologies to create custom software solutions tailored to meet the unique needs of their clients. Whether it’s developing mobile applications, web platforms, or enterprise systems, Positive Thinking Company ensures its solutions are robust, scalable, and secure.

Website: positivethiit’sig.tech

Google Rating: 4.3/5

13. Axon Active Vietnam

Overview: Axon Active Vietnam is a premier provider of agile software development and IT outsourcing services. It specializes in delivering custom software solutions through dedicated teams. Its commitment to agile methodologies ensures that it provides flexible, high-quality, and efficient services tailored to its clients’ unique needs.

In agile software development, Axon Active Vietnam offers comprehensive services that cover the entire software development lifecycle. From initial concept and design to development, testing, deployment, and maintenance, their experienced developers utilize the latest technologies and best practices to create robust, scalable, and secure software solutions. Their agile approach allows for iterative development, enabling continuous improvement and quick adaptation to changing client requirements.

Website: axonactive.com

Google Rating: 4.4/5

14. LogiGear Vietnam

Overview: LogiGear Vietnam is a renowned provider of software testing, quality assurance (QA) services, and IT outsourcing. Recognized for their expertise in test automation and quality assurance, LogiGear Vietnam helps businesses ensure their software products’ reliability, performance, and security.

LogiGear Vietnam offers comprehensive software testing services, including functional, performance, security, and usability testing. Their skilled testers use advanced tools and methodologies to identify defects, verify functionality, and ensure that software products meet specified requirements. By leveraging LogiGear’s software testing services, businesses can improve product quality, reduce time-to-market, and enhance user satisfaction.

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Website: logigear.com

Google Rating: 4.5/5

15. S3Corp

Overview: S3Corp is a leading provider of software development outsourcing serLogiGear’spcializing in web and mobile app development. Known for their commitment to delivering innovative and cost-effective solutions, S3Corp helps businesses enhance their technological capabilities and achieve their strategic objectives.

In web development, S3Corp offers comprehensive services that cover the entire development lifecycle—from initial concept and design to development, testing, deployment, and maintenance. Their team of experienced developers utilizes the latest technologies and agile methodologies to create custom web applications that are robust, scalable, and secure. By partnering with S3Corp, businesses can develop high-quality web solutions that meet their unique needs and drive online success.

Website: s3corp.com.vn

Google Rating: 4.4/5

16. Relia Vietnam

Overview: Relia Vietnam is a distinguished provider of customer support and business process outsourcing (BPO) services. Its primary focus is on enhancing customer experience. Relia Vietnam helps businesses build strong customer relationships and achieve operational excellence by offering multilingual support and customized solutions.

In customer support, Relia Vietnam delivers exceptional services across multiple channels, including phone, email, live chat, and social media. Their highly trained customer service representatives are dedicated to providing professional, empathetic, and timely assistance. By leveraging Relia’s customer support services, businesses can ensure seamless interactions, boost customer satisfaction, and enhance loyalty.

.Website: reliacallcenter.com

Google Rating: 4.3/5

17. Success Software Services

Overview: Success Software Services is a distinguished IT outsourcing, development, and consulting provider that delivers high-quality and scalable solutions. Their comprehensive range of services empowers businesses to enhance their technological capabilities and achieve their strategic goals efficiently and effectively.

In tT outsourcing, Success Software Services offers flexible and reliable solutions that help businesses optimize their operations and reduce costs. Their experienced IT professionals work closely with clients to manage and support their IT infrastructure, ensuring seamless and efficient operations. By leveraging Success Software’s IT outsourcing services, businesses can focus on their core activities while entrusting their IT needs to skilled experts.

Website: successsoftware.com.vn

Google Rating: 4.4/5

18. Eastgate Software

Overview: Eastgate Software is a premier provider of custom software development and IT outsourcing services. It specializesSoftware’sring tailored solutions to meet specific business needs. Its commitment to creating bespoke solutions ensures that businesses can achieve their strategic objectives with precision and efficiency.

In custom software development, Eastgate Software offers comprehensive services that cover the entire development lifecycle—from initial concept and design to development, testing, deployment, and maintenance. Their team of skilled developers utilizes the latest technologies and agile methodologies to create robust, scalable, and secure software solutions. Eastgate Software ensures that its custom software solutions align perfectly with business goals and drive operational success by focusing on each client’s unique requirements.

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Website: eastgate-software.com

Google Rating: 4.4/5

19. FABA Technology

Overview: FABA Technology is a leading provider of software development outsourcing and IT consulting services, renowned for its emphasis on innovation and quality in service delivery. By offering cutting-edge solutions, FABA Technology helps businesses enhance their technological capabilities and achieve their strategic goals effectively.

In software development outsourcing, FABA Technology offers comprehensive services covering the entire development lifecycle—from initial concept and design to development, testing, deployment, and maintenance. Their team of skilled developers leverages the latest technologies and agile methodologies to create robust, scalable, and secure custom software solutions. By focusing on each client’s specific needs, FABA Technology ensures that its software solutions align perfectly with business objectives and drive operational success.

Website: fabatechnology.com

Google Rating: 4.4/5

20. BeeSight Soft

Overview: BeeSight Soft is a prominent provider of software development and IT outsourcing services, specializing in web and mobile application development. Known for its focus on delivering customized solutions, BeeSight Soft helps businesses enhance their operations and achieve their strategic goals precisely.

In software development, BeeSight Soft offers comprehensive services encompassing the entire development lifecycle—from initial concept and design to development, testing, deployment, and maintenance. Their team of skilled developers utilizes the latest technologies and agile methodologies to create robust, scalable, and secure custom web and mobile applications. By prioritizing each client’s unique needs, BeeSight Soft ensures that its software solutions align perfectly with business objectives and drive operational success.

Website: beesightsoft.com

Google Rating: 4.3/5

21. PowerGate Software

Overview: PowerGate Software is a premier software development outsourcing provider and IT consulting services specializing in delivering innovative technology solutions to global clients. Their comprehensive suite of services is designed to help businesses enhance their technological capabilities, optimize operations, and achieve strategic objectives.

PowerGate Software offers end-to-end services in software development outsourcing that cover the entire development lifecycle—from initial concept and design to development, testing, deployment, and maintenance. Their team of highly skilled developers utilizes the latest technologies and agile methodologies to create robust, scalable, and secure custom software solutions. By focusing on each client’s unique requirements, PowerGate Software ensures that its software solutions align perfectly with business goals and drive operational success.

Website: powergatesoftware.com

Google Rating: 4.4/5

22. Orient Software Development Corp.

Overview: Orient Software Development Corp. is a distinguished provider of custom software development, IT consulting, and outsourcing services. It is committed to delivering high-quality and cost-effective solutions tailored to meet the specific needs of its clients. By leveraging its expertise, Orient Software helps businesses enhance their technological capabilities and achieve their strategic goals efficiently.

In custom software development, Orient Software offers comprehensive services spanning the entire development lifecycle—from initial concept and design to development, testing, deployment, and maintenance. Their team of skilled developers utilizes the latest technologies and agile methodologies to create robust, scalable, and secure software solutions. Focusing on each client’s unique requirements, Orient Software ensures that its custom solutions align perfectly with business objectives and drive operational success.

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Website: orientsoftware.com

Google Rating: 4.5/5

23. ArrowHiTech

Overview: ArrowHiTech is a leading provider of web development, e-commerce solutions, and IT outsourcing services. It is renowned for delivering creative and effective technology solutions that enhance online presence. Its comprehensive range of services is designed to help businesses establish a strong digital footprint and achieve their strategic goals efficiently.

In web development, ArrowHiTech offers end-to-end services encompassing the entire development lifecycle—from initial concept and design to development, testing, deployment, and maintenance. Their team of skilled developers utilizes the latest technologies and agile methodologies to create custom websites that are visually appealing, user-friendly, and highly functional. By focusing on each client’s unique needs, ArrowHiTech ensures that its web development solutions align perfectly with business objectives and drive online success.

Website: arrowhitech.com

Google Rating: 4.4/5

24. Innotech Vietnam Corporation

Overview: Innotech Vietnam Corporation is a premier provider of software development outsourcing services, specializing in fintech solutions and mobile applications. They are committed to delivering innovative and reliable services tailored to their clients’ needs. By leveraging their expertise, Innotech Vietnam helps businesses enhance their technological capabilities and achieve their strategic goals efficiently.

In software development outsourcing, Innotech Vietnam offers comprehensive services covering the entire development lifecycle—from initial concept and design to development, testing, deployment, and maintenance. Their team of skilled developers utilizes the latest technologies and agile methodologies to create robust, scalable, and secure custom software solutions. Focusing on each client’s unique requirements, Innotech Vietnam ensures that its software solutions align perfectly with business objectives and drive operational success.

Website: innotech-vn.com

Google Rating: 4.3/5

25. SotaTek

Overview: SotaTek is a distinguished provider of software development, blockchain solutions, and IT consulting services, renowned for delivering high-quality and scalable technology solutions. Their comprehensive range of services is designed to help businesses enhance their technological capabilities, drive innovation, and achieve long-term success.

SotaTek offers end-to-end software development services that cover the entire development lifecycle—from initial concept and design to development, testing, deployment, and maintenance. Their team of skilled developers utilizes the latest technologies and agile methodologies to create robust, scalable, and secure custom software solutions. By focusing on each client’s unique requirements, SotaTek ensures that its software solutions align perfectly with business objectives and drive operational success.

Website: sotatek.com

Google Rating: 4.4/5

Why Consider Outsourcing in Vietnam?

In today’s fast-paced business, it is competitive and efficient. Outsourcing is one strategy that has gained ga in today’s fast-paced business environment and significant traction over the years. But why exactly should businesses consider outsourcing their operations? Here are several compelling reasons:

1. Cost Efficiency

Outsourcing can significantly reduce operational costs. By transferring tasks to external specialists, companies can avoid the expenses associated with hiring and training new employees, maintaining office space, and investing in technology infrastructure. This enables businesses to use today’s resources more effectively, focusing capital on core activities that drive growth and profitability.

2. Access to Expertise

Outsourcing provides access to a global talent pool equipped with specialized skills and expertise that may not be available in-house. Whether IT services, customer support, or digital marketing, outsourcing partners bring a wealth of knowledge and experience that can enhance the quality and efficiency of business operations.

3. Focus on Core Competencies

By outsourcing non-core functions, businesses can concentrate on what they do best. This focus on core competencies allows companies to innovate, improve products and services, and strengthen their market position without being bogged down by routine administrative tasks or technical issues.

4. Scalability and Flexibility

Outsourcing offers scalability and flexibility that can be crucial for bites facing fluctuating demands. Whether experiencing seasonal peaks, launching a new product, or expanding into new markets, outsourcing providers can quickly scale their services up or down, ensuring that your business remains agile and responsive to changing needs.

5. Risk Management

Outsourcing can also help mitigate risks. By partnering with experts well-versed in regulatory compliance, data security, and industry best practices, businesses can ensure that their operations adhere to relevant standards and avoid potential pitfalls. Additionally, outsourcing can provide business continuity solutions, protecting critical functions against disruption. Innovation and Technology

Outsourcing partners often invest heavily in the latest technologies and innovative solutions. Businesses can benefit from cutting-edge capabilities by leveraging their advanced tools and platforms without making substantial investments. This can improve efficiency, improve data analytics, and enhance customer experiences.

7. Time Savings

Outsourcing saves businesses valuable time by delegating time-consuming tasks to external experts. This can lead to faster project completion times and turnaround for essential functions, ultimately speeding up overall business processes and enhancing productivity.

Understanding Outsourcing with Stealth Agents

Outsourcing is a broad category that covers many different staffing solutions and outsourcing firms.

In the context of the list of virtual assistant companies, business process outsourcing (BPO) firms are categorized as newer, typically smaller firms that offer a modern form of outsourcing.

The newer generation of outsourcing firms typically offer a broader range of staff roles on more flexible terms, at a lower margin (transparent pricing), and cater more to small- and medium-sized business (SMB) sector clients instead of larger enterprises.

Typical BPOs can also be referred to as “seat leasing” or “staff leasing” and may also offer virtual assistant (VA) services, staff augmentation, and a range of ‘non-voice’ services.

Stealth Agents also highlights virtual assistant companies worldwide, covering traditional call centers and smaller, more flexible firms. These companies typically offer voice and customer service (CS) services, catering to multinationals and enterprises.

 

Conclusion

Vietnam has firmly positioned itself as a leading destination for business process outsourcing

The top 25 BPO companies in Vietnam highlighted in this blog exemplify the country’s growing capabilities and commitment to excellence in the industry.

With “an impressive” annual growth rate” of over 25% in the BPO sector, Vietnam’s dynamic and youthful labor market, high proficiency in English, and strong educational foundation contribute to its rising prominence on the global stage.

The government’s proactive approach, including favorable policies, tax incentives, and significant investments in technological infrastructure, has created an environment where BPO companies can thrive.

These top BPO firms in Vietnam excel in various services, including customer support, technical assistance, IT outsourcing, and data management, setting new standards for quality and efficiency.

Their success stories showcase Vietnam’s ability to deliver exceptional products and drive global business growth.



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