Guatemala BPO Industry

Top 25 BPO Companies in Guatemala in 2025

Guatemala has become one of Latin America's premier nearshore outsourcing destinations for North American businesses. Explore the leading BPO companies: or discover how Stealth Agents delivers the same bilingual talent at a lower cost.

The 25 Best BPO Companies in Guatemala

Ranked by scale, client base, and reputation in Guatemala's nearshore outsourcing market.

1

Teleperformance Guatemala

Global BPO

Guatemala City

Local arm of the world's largest CX outsourcing firm, employing thousands in Guatemala City.

2

Conduent Guatemala

Digital BPO

Guatemala City

Business process and customer communications outsourcing for enterprise clients.

3

Transactel (Atento Guatemala)

Contact center BPO

Guatemala City

One of Guatemala's largest BPOs, acquired by Atento, serving North American brands.

4

TELUS International Guatemala

CX and IT BPO

Guatemala City

TELUS International's large Guatemala delivery center specializing in CX and digital transformation.

5

Sitel Guatemala

Customer experience BPO

Guatemala City

Large-scale BPO with multilingual customer service for US and Latin American clients.

6

SYNNEX/Concentrix Guatemala

CX BPO

Guatemala City

Global CX leader with major Guatemala City delivery center for nearshore English/Spanish support.

7

Alorica Guatemala

Customer care BPO

Guatemala City

Alorica's nearshore hub delivering bilingual customer service and technical support.

8

Telvista Guatemala

Contact center BPO

Guatemala City

Nearshore contact center specializing in bilingual English/Spanish customer support.

9

Stream Global Services Guatemala

IT and CX BPO

Guatemala City

IT support and customer experience BPO for North American technology companies.

10

Assist Card Guatemala

Travel and insurance BPO

Guatemala City

Specialized BPO for travel assistance and insurance claims processing.

11

Emerge BPO Guatemala

Multi-sector BPO

Guatemala City

End-to-end BPO services including HR, accounting, and customer support.

12

C3/CustomerContactChannels Guatemala

CX BPO

Guatemala City

Customer contact center outsourcing with bilingual capabilities for US brands.

13

Qualfon Guatemala

Contact center BPO

Guatemala City

Faith-based BPO focused on employee well-being and bilingual customer service quality.

14

Intelemark Guatemala

B2B BPO

Guatemala City

B2B appointment setting and lead generation outsourcing for North American companies.

15

Nearshore Americas Guatemala

Nearshore BPO

Guatemala City

Nearshore IT and business process outsourcing connecting Guatemalan talent to US companies.

16

Bravura Guatemala

Digital BPO

Guatemala City

Digital marketing, content moderation, and social media BPO for North American clients.

17

Grupo Financiero Agromercantil

Finance BPO

Guatemala City

Financial process and back-office outsourcing for banking and insurance clients.

18

OutsourceGT

SME-focused BPO

Guatemala City

Flexible BPO services designed for US SMEs needing bilingual nearshore support.

19

AGEXPORT BPO Division

Export-driven BPO

Guatemala City

Government-aligned export promotion organization supporting Guatemala's BPO sector.

20

InfraTeam Guatemala

IT infrastructure BPO

Guatemala City

IT infrastructure management and helpdesk outsourcing for Central American companies.

21

Accenture Guatemala

Consulting and BPO

Guatemala City

Accenture's Guatemala delivery center for finance, HR, and technology process outsourcing.

22

ManpowerGroup Guatemala

HR and staffing BPO

Guatemala City

HR process outsourcing, recruitment, and managed staffing solutions.

23

Americas Business Process Services

Finance BPO

Guatemala City

Accounting, payroll, and financial reporting outsourcing for regional businesses.

24

Digital Minds Guatemala

Tech BPO

Guatemala City

Software development support and digital BPO services for technology companies.

25

Virtual Teams Guatemala

Remote staffing BPO

Guatemala City

Remote staffing and virtual assistant BPO connecting Guatemalan professionals to global clients.

Why Choose Stealth Agents Over a Guatemala BPO?

Guatemala's nearshore BPO sector is strong: but large enterprise BPOs come with long contracts, high seat minimums, and onboarding delays. Stealth Agents offers the same bilingual, nearshore-quality virtual assistants and BPO talent at a fraction of the cost, with zero long-term commitments. Scale up or down as your business needs change, and go live in as little as 48 hours.

70%

Average cost savings vs. traditional BPO

48h

Go-live time from sign-up to active VA

No

Long-term contracts or seat minimums

2,000+

Businesses Served

70%

Average Cost Savings

48h

Go-Live Time

4.8★

Client Rating

Ready to Build Your Nearshore Team?

Skip the large BPO contracts and minimums. Get a dedicated Stealth Agents virtual assistant or BPO team live in 48 hours: bilingual, professional, and ready to deliver.