Best 50 Healthcare Outsourcing- Providers Worth Calling

Healthcare outsourcing is essential for improving efficiency and compliance, and Stealth Agents simplifies this by providing expert, HIPAA-compliant support tailored to healthcare providers’ needs. By handling medical billing, coding, appointment setting, and more, Stealth Agents helps you focus on delivering better patient care while reducing operational costs.

 

 

The global healthcare BPO market, valued at $237.6 billion in 2024, is projected to exceed $318 billion by 2033, driven by growing demand for claims processing and healthcare IT support. With hospitals increasingly outsourcing both clinical and admin functions, Stealth Agents provides scalable virtual teams that help providers cut costs, boost efficiency, and stay compliant without compromising patient care.

 

 

Managing a healthcare business can feel overwhelming, especially when administrative tasks pile up. Did you know that outsourcing non-core duties to healthcare outsourcing providers can cut costs by up to 70%? Many businesses struggle with balancing patient care and back-office tasks like billing, scheduling, and data entry.

 

 

The good news is you don’t have to do it all alone. By hiring virtual assistants from trusted providers like Stealth Agents, you can reclaim your time and focus on delivering quality care. Whether you need help with appointment management or processing medical claims, we’ve got you covered.

 

 

Book a free consultation now to explore our affordable virtual assistant pricing and discover how we can support your business growth.

 

 

Global Hotspots for Healthcare Outsourcing

When it comes to healthcare outsourcing, several regions have established themselves as global leaders, each offering specialized talent pools and robust infrastructure for both clinical and administrative roles. Notably:

 

• The Philippines:  Renowned for its skilled healthcare professionals and strong English proficiency, the Philippines has emerged as a top choice for medical billing, claims processing, and customer support services.
• India: With a longstanding reputation for excellence in IT and healthcare administration, India provides a vast array of services, from revenue cycle management to telemedicine, often backed by internationally accredited teams.
• France: France is gaining traction in the European BPO landscape, especially for multilingual support and compliance with rigorous EU data privacy standards.
• South Africa: This region stands out for its cultural alignment with Western markets and cost-effective delivery of both clinical and non-clinical tasks, particularly for organizations operating across time zones.
• United States: Domestic outsourcing within the U.S. remains a strong option for those prioritizing strict regulatory compliance and immediate access to local talent.

 

These diverse hubs give healthcare organizations flexibility to select the best-fit partners according to cost, compliance, and specialized expertise.

 

 

The Pandemic’s Role in Accelerating Healthcare Outsourcing

The COVID-19 pandemic didn’t just disrupt patient care; it fundamentally changed how healthcare organizations operate behind the scenes. Practically overnight, providers faced surging patient volumes, tighter budgets, and a critical need to adopt digital workflows. This unprecedented pressure prompted hospitals, clinics, and practitioners to rethink which tasks had to be done in-house and which could be entrusted to skilled outsourcing partners.

 

 

From IT support and revenue cycle management to telehealth triage and patient communications, the pandemic made it clear that delegating these essentials can boost responsiveness and resilience. Providers began leaning on outsourcing not only for traditional roles like billing and claims but also for remote nursing, digital health technology management, and even clinical research coordination.

 

 

In short, COVID-19 didn’t just magnify the need for efficient operations; it proved that strategic outsourcing is integral for keeping pace with patient expectations, complying with evolving regulations, and remaining agile in an unpredictable healthcare landscape.

 

 

The Benefits of Telehealth Support and Scheduling Outsourcing

So, how does outsourcing telehealth support and medical scheduling actually make life easier for clinics and healthcare facilities? By letting seasoned professionals handle appointment coordination, practices can say goodbye to double bookings, endless phone calls, and scheduling headaches.

 

 

Outsourced teams specialize in efficiently managing calendars, sending reminders, and handling incoming queries, ensuring patients are booked quickly and accurately. This means your front desk isn’t tied up juggling schedules, and your medical staff can spend less time on paperwork and more time with the people who matter most: your patients.

 

 

Ultimately, telehealth support and scheduling outsourcing not only improve day-to-day operations but also lead to happier staff and patients. That’s a win-win for any healthcare provider looking to prioritize care and keep administrative burnout at bay.

 

 

How Back-Office and Telehealth Support Drive Scalable Healthcare Solutions

When healthcare organizations outsource back-office tasks and telehealth support, they unlock the potential to grow faster.

Without compromising quality or patient care. By handing off administrative work, billing, and customer support to specialized partners, providers can:

 

• Boost efficiency:  Free up in-house staff to concentrate on direct patient care, research, and growth initiatives.
• Ensure consistency: Deliver seamless, high-quality patient interactions by leveraging the expertise and standardized protocols of dedicated outsourcing teams.
• Expand rapidly: Swiftly add support for new locations or service lines without the headaches of recruiting and training large administrative teams internally.

 

This approach empowers healthcare businesses to scale at pace, adapt to changing patient needs, and sustain a patient-first experience every step of the way.

 

 

Why do Businesses turn to Healthcare Outsourcing?

Healthcare outsourcing offers unparalleled benefits, making it a vital strategy for organizations aiming to scale.

 

 

Delegating tasks like outsourced billing services and transcription allows businesses to focus on patient care while improving efficiency. By turning to the best 50 healthcare outsourcing providers, companies access advanced technology such as robotic automation and outsourced cloud services.

 

 

Outsourcing also ensures around-the-clock operations and can yield cost savings of up to 70%, which can be reinvested into core services.

 

 

Trusted partners like the best 50 healthcare outsourcing providers deliver specialized expertise, ensuring compliance and quality improvements.

 

 

With the support of the best 50 healthcare outsourcing providers, healthcare organizations can optimize resources while seamlessly navigating challenges.

 

Navigating Regulatory Complexities in Healthcare: How Outsourcing Makes Compliance Simpler

Staying compliant in the healthcare industry is no small feat. Organizations must contend with a tangled web of regulations, think HIPAA in the United States, GDPR if you’re handling data from Europe, and other ever-evolving local and international data security mandates. These rules exist to keep sensitive patient information safe, but navigating their complexities can bog down your in-house team and expose your business to big risks if not handled expertly.

 

 

Outsourcing partners with deep healthcare experience help take this weight off your shoulders. Their dedicated teams know the ins and outs of regulatory frameworks, so you don’t have to become a compliance expert overnight. Here’s how top-notch outsourcing providers make a difference:

 

• Regulatory know-how:  Experts stay up-to-date on changing laws, policies, and best practices, so your processes are always in line with the latest requirements.
• HIPAA and GDPR compliance: Trusted providers put airtight data security protocols in place, minimizing the risk of leaks or breaches.
• Custom compliance solutions: Outsourcing teams tailor their support to your unique needs, whether that means managing EHRs, handling claims data, or bolstering cybersecurity efforts.
• Risk reduction: With the right partner, you can confidently delegate sensitive tasks, knowing they’ll be executed ethically and securely.

 

Outsourcing not only helps you meet your compliance obligations but also gives you access to scalable technology, 24/7 support, and best-in-class security without draining your resources. This way, your team can focus on delivering great care while experts take charge of the regulatory maze.

 

 

How Does Revenue Cycle Management Outsourcing Help Healthcare Providers with Billing and Claims Processing?

Outsourcing revenue cycle management (RCM) can be a game-changer for healthcare organizations aiming to streamline billing and claims processes. Instead of wrestling with mountains of paperwork and chasing denied claims, providers can delegate these functions to specialized partners who bring both expertise and efficiency.

 

 

Here’s how partnering with top RCM providers helps:

 

• Faster Claims Processing. Third-party teams leverage the latest in automation, think robotic process automation and advanced billing software, to accelerate claims submissions and reduce manual errors. This means fewer delays and faster reimbursements.
• Reduced Denials.  Specialists in healthcare billing understand all the ins and outs of coding, compliance, and payer requirements. Their know-how helps catch issues before claims go out the door, lowering the rejection rate and keeping revenue flowing.
• Improved Cash Flow.  With streamlined billing and proactive follow-ups on unpaid claims, healthcare organizations enjoy more predictable revenue cycles and improved financial stability.
• Scalable Support.  Whether you run a small clinic or a large hospital network, outsourcing allows you to flex your support as needed; there is no need to hire, train, and manage large in-house teams.

 

From handling day-to-day billing to overseeing credentialing and regulatory compliance, outsourcing RCM lets providers focus on the real priority: delivering quality patient care, without getting bogged down in the billing maze.

 

 

How Outsourcing Enhances Financial Outcomes & Revenue Cycle Management

One of the most tangible advantages of healthcare outsourcing is its power to streamline revenue cycle management and boost financial outcomes for providers. Leading partners, like Firstsource, Conduent, and GeBBS Healthcare, bring specialized expertise and proven systems to handle complex billing, claims processing, and patient account follow-ups.

 

 

Here’s how top outsourcing firms drive real impact:

 

• Data-Driven Processes: By leveraging robust analytics, these providers ensure accurate billing, spot discrepancies, and promptly resolve denials, translating into faster reimbursements and reduced revenue leakage.
• High-Volume Capability: Outsourcing teams are well-equipped to manage millions of patient records and billing actions efficiently, reducing administrative bottlenecks and keeping cash flow steady.
• Regulatory Compliance: Providers stay up to date with ever-changing rules (like HIPAA or CMS requirements), minimizing risk while ensuring ethical and compliant data handling.
• Enhanced Patient Experience: A smooth billing process leads to satisfied patients, clearer communication, and fewer disputes, which supports both financial stability and organizational reputation.
• Cost and Resource Optimization: Outsourcing reduces overhead on in-house admin staff, letting organizations shift resources toward core clinical services while enjoying state-of-the-art financial management tools.

 

The result? Sustained financial health, faster claims cycles, and more resources dedicated to patient care.

 

 

How Does Outsourcing Impact Patient Engagement and Experience?

When healthcare organizations leverage outsourcing, the effects on patient engagement and overall experience can be transformative. By entrusting administrative and support functions to experienced partners, healthcare providers can devote more attention to building trust and nurturing relationships with patients.

 

 

Enhanced Personalization and Communication

Outsourcing firms that specialize in healthcare often combine advanced analytics with empathetic service approaches, enabling highly tailored patient interactions. For instance, by utilizing powerful data insights, these partners can help clinics anticipate patient needs, making each patient feel valued, understood, and supported throughout their care journey.

 

 

Improved Accessibility and Multilingual Support

Operating across multiple time zones and regions, leading outsourcing providers offer 24/7, multilingual support, ensuring patients receive timely assistance regardless of language or location. This expanded accessibility fosters a stronger connection between patients and providers, directly boosting patient satisfaction.

 

 

Consistency and Compliance in Every Interaction

Outsourcing partners are well-versed in industry regulations, maintaining strict protocols to protect patient data and ensure ethical standards, giving patients peace of mind with each interaction. Consistency in service delivery not only reassures patients but also builds long-term loyalty and trust in the healthcare brand.

 

 

Seamless Integration of Technology and Human Touch

By blending cutting-edge technologies, such as AI, with skilled human agents, outsourced teams deliver seamless, omnichannel experiences. Whether a patient contacts the clinic via phone, chat, or email, they enjoy cohesive and responsive support, streamlining their journey and resolving concerns efficiently.

 

 

Ultimately, outsourcing enhances how providers engage with patients, leading to improved satisfaction, greater loyalty, and a more positive healthcare experience overall.

 

 

Who Benefits Most from Healthcare Outsourcing?

Outsourcing is not just for massive hospital systems; it’s a powerful lever for a wide range of healthcare providers looking to simplify operations and deliver standout patient care.

 

 

Hospitals & Large Health Systems

Hospitals and integrated health networks often turn to outsourcing to lighten their administrative load. By delegating revenue cycle management, medical coding, and data processing, these organizations can better handle surges in patient volume, manage compliance requirements like HIPAA, and optimize financial performance. Outsourcing also equips them to scale quickly in response to changing healthcare demands.

 

 

Medical Groups & Independent Practices

Small to mid-sized practices, including independent physician associations (IPAs) and multispecialty medical groups, benefit tremendously from outsourcing as well. Virtual assistants can streamline tasks such as billing, patient scheduling, and health IT support, freeing providers to focus on clinical care and patient relationships. For practices looking to enhance efficiency without adding overhead, outsourcing offers flexibility and expert support.

 

 

Urgent Care Centers & Ambulatory Clinics

Fast-paced healthcare environments like urgent care centers and clinics rely on timely documentation, scheduling, and regulatory compliance. Outsourcing medical transcription, credentialing, and billing activities helps these providers maintain smooth operations, even during peak hours, while reducing errors and improving turnaround times.

 

 

Health Plans and At-Risk Provider Groups

Organizations managing risk-based contracts or overseeing population health initiatives leverage outsourcing solutions to analyze outcomes, manage claims, and track patient progress. Access to specialized talent and robust reporting tools empowers them to deliver value-based care efficiently.

 

 

In short: Whether you’re a sprawling hospital system, an independent primary care group, or a forward-thinking ambulatory clinic, outsourcing can help you reclaim valuable time and boost operational effectiveness through specialized expertise and scalable support.

 

 

What Are the Advantages of Health Information Management Outsourcing for Healthcare Organizations?

Outsourcing health information management brings a host of practical advantages to healthcare organizations aiming for efficiency and cost control. By partnering with specialized providers, healthcare facilities can tap into a global talent pool of skilled professionals adept at managing complex administrative data, without the expense and hassle of in-house recruitment.

 

 

Key benefits of health information management outsourcing include:

 

• Scalability and Flexibility: Providers offer on-demand staffing solutions, allowing you to scale your team quickly in response to fluctuating workloads or unexpected surges in patient volume.
• Cost Savings: Outsourcing significantly reduces overhead by removing the need for extensive training, infrastructure, and full-time salaries. In many cases, organizations can trim administrative costs by up to 70%.
• Expertise and Compliance: Access certified specialists who understand regulatory requirements, such as HIPAA, ensuring data is handled securely and in full compliance with industry standards.
• Enhanced Focus on Care: Free your team from time-consuming admin tasks so you can direct more attention to patient care, clinical outcomes, and core business growth.
• Global Reach: Advanced providers offer 24/7 coverage and multilingual support, ensuring continuous operations and improved communication with patients and partners worldwide.

 

These advantages make health information management outsourcing an attractive strategy for hospitals, clinics, and healthcare organizations striving to optimize performance while maintaining a strong focus on compliance and quality.

 

 

Key Areas of Focus for Pharmacovigilance and Medical Information Outsourcing

When considering pharmacovigilance and medical information outsourcing, there are several vital focus areas that healthcare organizations should prioritize. First and foremost is patient safety; reliable outsourcing partners actively monitor, detect, and report adverse drug reactions, ensuring compliance with global regulatory standards like those set by the European Medicines Agency (EMA) or the FDA.

 

 

Another key area is regulatory compliance and risk management. Outsourcing providers must have robust systems for managing submissions, safety data, and product information in line with evolving legislative requirements. Consistently accurate data management is crucial, from case processing to aggregate report preparation.

 

 

Additionally, medical information services require keen attention to detail and scientific accuracy. Top providers deliver 24/7 response capabilities to address healthcare professional and patient inquiries, all while maintaining up-to-date databases and clear communication in multiple languages.

 

 

Ultimately, partnering with experts in these fields means leveraging specialized knowledge, advanced technology, and streamlined processes, helping healthcare organizations safeguard patients, ensure clear regulatory reporting, and maintain a consistent, high-quality standard in all interactions.

 

 

How Does Supply Chain Management Outsourcing Support Healthcare Organizations?

Supply chain management outsourcing plays a critical behind-the-scenes role in keeping hospitals, clinics, and pharmacies running smoothly. Renowned partners like McKesson step in to tackle the complex logistics, from sourcing medical supplies and pharmaceuticals to handling inventory and ensuring rapid, secure product delivery.

 

 

Key ways supply chain outsourcing benefits healthcare providers:

 

• Operational Efficiency: Outsourcing partners streamline purchasing, inventory tracking, and distribution, helping healthcare facilities avoid costly supply shortages or overstock.
• Scalability: As patient demand or regulations shift, outsourced teams flex to meet evolving needs, whether that’s rushing vaccines during flu season or scaling up for public health emergencies.
• Compliance & Safety: Trusted supply chain providers help providers meet rigorous regulatory standards, such as drug traceability and secure handling of sensitive items, including refrigerated vaccines.
• Cost Savings: Leveraging the economies of scale, these partners negotiate better prices with manufacturers and reduce overhead related to warehouse space or logistics staff.
• Focus on Patient Care: With logistics handled externally, clinical staff spend less time on supply headaches and more time on what matters: caring for patients.

 

Ultimately, supply chain management outsourcing empowers healthcare organizations to deliver reliable care while maintaining tight control over costs, compliance, and quality.

 

 

Support Services for Medical Device Companies Entering New Markets

Expanding into new regions, like Southern Africa, can be daunting for medical device companies, given the maze of regulations, customs, and administrative red tape involved. The right support makes all the difference.

 

 

Here’s how experienced outsourcing partners can help smooth your entry into unfamiliar markets:

 

• Regulatory Guidance: Navigating complex import rules, licensing, and local compliance standards (from import permits to health authority registrations).
• Contract Administration: Handling agreements, distributor contracts, and local documentation so you can focus on your growth strategy.
• Temporary Management: Providing on-ground managers or consultants who understand both the industry and the local landscape.
• Logistics Support: Coordinating shipments, warehousing, and last-mile delivery to ensure your products arrive safely and on time.
• Market Navigation: Advising on local business culture, relevant certifications, and practical steps for a seamless launch.

 

With the right support services, medical device companies can sidestep common pitfalls, accelerate market access, and remain compliant, no matter where they’re expanding.

 

 

What Should I Look for in a Provider’s Customer Support?

1. Expertise in the Relevant Field

Focusing on the provider’s expertise in the relevant field ensures optimal customer support outsourcing. This is especially critical in the healthcare BPO industry in the Philippines, where deep industry knowledge is essential.

 

 

Providers with strong expertise can predict nuances and handle complexities with ease. For example, in healthcare, providers must comply with regulations like HIPAA for ethical data handling. Certifications and proven experience in your industry add reliability, especially when working with healthcare BPO companies or healthcare outsourcing companies.

 

 

The top healthcare BPO companies prioritize this expertise. Their specialized knowledge in healthcare outsourcing services delivers personalized solutions and enhances operational outcomes. Many of these firms also expand their offerings to include top virtual assistant services, supporting both administrative and client-facing functions with efficiency.

 

 

By seamlessly adapting to your business culture, these providers, from healthcare account call centers to clinical process outsourcing teams, become an ideal extension of your team. Their clear understanding of your field guarantees customer satisfaction and dependable service.

 

 

2. Comprehensive Omnichannel Communication

An outsourcing provider skilled in omnichannel communication builds a consistent customer experience.

Supporting phone, email, chat, and social media ensures that every healthcare account in BPO interaction is smooth. Customers are 65% more likely to stay with brands offering unified communication channels.

 

High-performing providers, including BPO healthcare companies in the Philippines, use integrated tools to offer faster solutions. These companies excel in creating workflows that align with your brand tone and allow tailored responses for each medium.

 

Custom workflows ensure all queries reflect your brand’s values. By properly executing omnichannel strategies, healthcare customer service outsourcing providers strengthen customer loyalty. Providers specializing in healthcare accounts in call centers deliver meaningful, accessible interactions across platforms, ensuring every touchpoint exceeds expectations.

3. The Need for Scalability

Scalability in a customer support provider ensures operations adjust to growth or fluctuating needs, making it particularly vital for healthcare outsourcing companies.

 

For instance, during seasonal spikes, flexible providers seamlessly manage workload changes. This is key for healthcare accounts in BPO or healthcare IT outsourcing vendors, where adaptability is critical.

 

Businesses outsourcing to the best healthcare BPO companies benefit from dynamic scaling, which prevents overextension during busy times and optimizes performance during slower periods. Data-driven scalability ensures resources are adjusted efficiently, boosting cost-effectiveness.

 

Providers trained in scalability have robust processes to handle sudden shifts, ensuring healthcare outsourcing services meet evolving customer demands. By prioritizing scalable solutions, businesses can achieve consistent growth while maintaining service quality.

 

4. Data Security as a Priority

Data security is a top priority for any healthcare outsourcing company handling sensitive customer information. This is especially crucial for healthcare accounts in call centers, which must comply with frameworks like GDPR and HIPAA.

 

 

The best healthcare BPO companies in the Philippines implement strong cybersecurity protocols, including encryption tools and regular audits, to ensure secure data exchange and protect their reputation. Non-compliance with key regulations can result in hefty penalties. By working with healthcare BPO companies or healthcare IT outsourcing vendors, businesses can integrate preventive measures to avoid costly data breaches.

 

Training programs keep staff updated on security practices at healthcare outsourcing companies, while regular assessments help identify and address vulnerabilities. Aligning security standards with your business objectives ensures you protect profits and maintain customer trust.

 

5. Commitment to Quality Assurance

Quality assurance is vital for any healthcare outsourcing company to maintain high service standards. Metrics like Net Promoter Scores (NPS) and First Contact Resolution help track and elevate performance. Leading BPO healthcare companies rely on automated analytics tools to identify improvement areas and deliver actionable insights.

 

 

Regular workflow evaluations minimize errors and improve processes, ensuring customers feel valued and supported. Healthcare IT outsourcing vendors prioritize training modules to address skill gaps, ensuring teams excel in specialized tasks like healthcare appointment setting.

 

 

Quarterly business reviews provide transparency and strengthen trust in managing healthcare customer service outsourcing. A quality-first approach is essential for sustaining excellence in healthcare IT outsourcing and delivering impactful solutions.

 

 

How Do Outsourcing Providers Maintain HIPAA Compliance and Patient Data Security?

Outsourcing providers are essential in ensuring HIPAA compliance and maintaining patient data security across healthcare operations.

 

 

The best 50 healthcare outsourcing providers achieve this by implementing advanced data safeguards, such as encryption, and offering comprehensive staff training on compliance protocols.

 

 

They also conduct regular audits and risk assessments to identify and address vulnerabilities.

 

 

These providers maintain operational integrity and trustworthiness through business associate agreements and constant monitoring.

 

 

By leveraging robust technology and expertise, the best 50 healthcare outsourcing providers streamline processes while adhering to strict HIPAA standards.

 

 

This commitment ensures both data protection and the efficient delivery of healthcare services.

🏆 Top 50 Healthcare Outsourcing Providers

1. Stealth Agents, Philippines’ Premier Healthcare BPO

• Website: stealthagents.com

• Google Rating: ★★★★★ (5.0)

• Rate: $18/hour

Top Features:

• Comprehensive Healthcare BPO Services: Offers a wide range of services, including medical billing, coding, and transcription.
• Expertise in Healthcare Accounts: Specializes in managing healthcare accounts with precision and compliance.
• Clinical Process Outsourcing: Provides efficient clinical process management to streamline operations.
• Healthcare Appointment Setting: Ensures timely and accurate scheduling for healthcare providers.
• HIPAA-Compliant Operations: Maintains strict adherence to healthcare regulations for data security.

2. Accenture Philippines

• Website: accenture.com/ph-en

• Google Rating: ★★★★☆ (4.2)

• Rate: $25–$35/hour

Top Features:

• • Global Healthcare Solutions: Offers end-to-end healthcare services, including payer and provider solutions.

  • Advanced Analytics: Utilizes data analytics to improve patient outcomes and operational efficiency.

  • Healthcare IT Outsourcing: Provides robust IT support tailored for healthcare institutions.

  • Regulatory Compliance: Ensures services meet international healthcare standards.

  • Innovative Technologies: Implements cutting-edge technologies for healthcare transformation.

3. TaskUs

• Website: taskus.com

• Google Rating: ★★★★☆ (4.3)

• Rate: $20–$30/hour

Top Features:

• • Customer Experience Management: Specializes in enhancing patient engagement and satisfaction.

  • Healthcare Account Support: Offers dedicated support for healthcare accounts with trained professionals.

  • Digital Transformation: Assists healthcare providers in adopting digital solutions.

  • Scalable Solutions: Provides flexible services to accommodate varying healthcare needs.

  • Data Security: Maintains high standards of data protection and confidentiality.

4. Teleperformance Philippines

• Website: teleperformance.com

• Google Rating: ★★★★☆ (4.1)

• Rate: $22–$32/hour

Top Features:

• • Multilingual Support: Offers services in multiple languages for diverse patient populations.

  • Healthcare Customer Service Outsourcing: Provides 24/7 customer support tailored for healthcare clients.

  • Compliance and Quality Assurance: Ensures adherence to healthcare regulations and quality standards.

  • Technology Integration: Implements advanced technologies to streamline healthcare processes.

  • Training and Development: Invests in continuous training for healthcare BPO staff.

5. Sitel Philippines

• Website: sitel.com

• Google Rating: ★★★★☆ (4.0)

• Rate: $20–$28/hour

Top Features:

• • Healthcare BPO Expertise: Offers specialized services for healthcare providers and payers.

  • Patient Engagement Services: Enhances patient interactions through various communication channels.

  • Clinical Support Services: Provides support for clinical trials and research.

  • Healthcare IT Solutions: Delivers IT services tailored for the healthcare industry.

  • Data Analytics: Utilizes data to improve healthcare outcomes and operational efficiency.

6. Concentrix Philippines

• Website: concentrix.com

• Google Rating: ★★★★☆ (4.2)

• Rate: $22–$32/hour

Top Features:

• • Comprehensive healthcare BPO services, including patient care support and medical billing.

  • Expertise in healthcare account management with a focus on compliance.

  • Advanced analytics for improved patient outcomes.

  • Scalable solutions tailored to healthcare providers.

  • Robust data security measures.

7. EXL Service Philippines

• Website: exlservice.com

• Google Rating: ★★★★☆ (4.3)

• Rate: $23–$33/hour

Top Features:

• • Specialization in revenue cycle management and healthcare analytics.

  • Clinical process outsourcing with a focus on efficiency.

  • Customized solutions for healthcare providers.

  • Emphasis on patient data security and compliance.

  • Experienced in managing complex healthcare accounts.

8. Infosys BPM Philippines

• Website: infosysbpm.com

• Google Rating: ★★★★☆ (4.1)

• Rate: $24–$34/hour

Top Features:

• • End-to-end healthcare BPO services, including medical coding and billing.

  • Healthcare IT outsourcing with innovative solutions.

  • Strong focus on regulatory compliance.

  • Expertise in healthcare customer service outsourcing.

  • Scalable operations to meet client needs.

9. SPi Global

• Website: spi-global.com

• Google Rating: ★★★★☆ (4.0)

• Rate: $22–$32/hour

Top Features:

• • Extensive experience in healthcare content and data solutions.

  • Clinical process outsourcing with a focus on accuracy.

  • Advanced technology integration for healthcare services.

  • Multilingual support for global clients.

  • Commitment to data privacy and security.

10. TeleTech Philippines

• Website: teletech.com

• Google Rating: ★★★★☆ (4.2)

• Rate: $21–$31/hour

Top Features:

• • Comprehensive healthcare customer service outsourcing.

  • Expertise in managing healthcare accounts in call centers.

  • Scalable solutions for healthcare providers.

  • Emphasis on patient satisfaction and engagement.

  • Robust training programs for healthcare BPO staff.

11. Shearwater Health CPO

• Website: shearwatercpo.com

• Google Rating: ★★★★☆ (4.5)

• Rate: $20–$30/hour

• Top Features:

  • Specializes in clinical process outsourcing with a focus on nursing and allied health services.

  • Provides non-bedside healthcare career opportunities in the Philippines.

  • Offers comprehensive training programs for healthcare professionals.

  • Ensures compliance with international healthcare standards.

  • Focuses on improving global healthcare outcomes through skilled Filipino clinicians.

12. Connext Global Solutions

• Website: connextglobal.com

• Google Rating: ★★★★☆ (4.4)

• Rate: $22–$32/hour

• Top Features:

  • Offers flexible and adaptive healthcare BPO services.

  • Specializes in medical billing, coding, and patient support.

  • Maintains low staff turnover for consistent service quality.

  • Provides scalable solutions for high-growth healthcare companies.

  • Ensures HIPAA-compliant operations.

13. Magellan Solutions

• Website: magellan-solutions.com

• Google Rating: ★★★★☆ (4.3)

• Rate: $21–$31/hour

• Top Features:

  • Offers a wide range of healthcare BPO services, including medical billing and transcription.

  • Focuses on delivering critical and essential care through value-adding services.

  • Provides customized solutions for healthcare providers.

  • Ensures data security and compliance with healthcare regulations.

  • Employs certified medical professionals for quality service delivery.

14. BackOffice Philippines

• Website: backofficephilippines.com

• Google Rating: ★★★★☆ (4.2)

• Rate: $20–$30/hour

• Top Features:

  • Specializes in medical billing, data entry, and patient support services.

  • Offers cost-effective solutions for healthcare providers.

  • Provides trained healthcare professionals for back-office operations.

  • Ensures high-quality service with a focus on meeting deadlines.

  • Maintains excellent patient support while reducing operational costs.

15. Digital Minds BPO Services Inc.

• Website: digitalmindsbpo.com

• Google Rating: ★★★★☆ (4.1)

• Rate: $19–$29/hour

• Top Features:

  • Offers prompt and high-quality healthcare BPO services.

  • Utilizes the latest AI technologies for efficient service delivery.

  • Provides services in medical billing, coding, and insurance processing.

  • Focuses on supporting healthcare providers with experienced professionals.

  • Ensures compliance with healthcare industry standards.

16. Access Healthcare

• Website: accesshealthcare.com

• Google Rating: ★★★★☆ (4.3)

• Rate: $22–$32/hour

Top Features:

• • Specializes in revenue cycle management and healthcare BPO services.

  • Offers scalable solutions for healthcare providers.

  • Provides services in medical billing, coding, and accounts receivable management.

  • Ensures compliance with healthcare regulations.

  • Employs skilled professionals for quality service delivery.

17. Infinit-O Global

• Website: infinit-o.com

• Google Rating: ★★★★☆ (4.2)

• Rate: $21–$31/hour

Top Features:

• • Offers healthcare BPO services, including medical billing and patient support.

  • Provides customized solutions for healthcare providers.

  • Ensures data security and compliance with healthcare standards.

  • Employs experienced professionals for quality service delivery.

  • Focuses on improving operational efficiency for healthcare organizations.

18. Cloudstaff

• Website: cloudstaff.com

• Google Rating: ★★★★☆ (4.4)

• Rate: $22–$32/hour

Top Features:

• • Offers healthcare BPO services, including medical transcription and billing.

  • Provides scalable solutions for healthcare providers.

  • Ensures compliance with healthcare regulations.

  • Employs skilled professionals for quality service delivery.

  • Focuses on enhancing patient care through efficient services.

19. Outsource Philippines

• Website: outsource-philippines.com

• Google Rating: ★★★★☆ (4.1)

• Rate: $20–$30/hour

Top Features:

• • Offers specialized outsourcing services for the healthcare industry.

  • Provides trained healthcare professionals for various services.

  • Ensures operational efficiency and enhanced patient care.

  • Maintains compliance with healthcare regulations.

  • Offers 24/7 patient support services.

21. MediPro Outsourcing

Website: mediprooutsourcing.com

Google Rating: ★★★★☆ (4.3)

Rate: $19–$30/hour

Top Features:

• Specializes in medical billing and coding services.
• Offers end-to-end revenue cycle management.
• Provides HIPAA-compliant solutions for data security.
• Focuses on reducing claim denials and improving accuracy.
• Tailored services to meet diverse healthcare industry needs.

22. HealthAssist Solutions

Website: healthassist.com Google Rating: ★★★★☆ (4.4)

Rate: $20–$35/hour

Top Features:

• Delivers healthcare customer support and administrative services.
• Offers multilingual support for global healthcare providers.
• Ensures timely appointment scheduling and follow-ups.
• Provides expert medical transcription services.
• Improves workflow efficiency for healthcare organizations.

23. CarePro Global

Website: careproglobal.com

Google Rating: ★★★★☆ (4.1)

Rate: $22–$33/hour

Top Features:

• Specializes in remote nursing and clinical support.
• Offers real-time patient monitoring solutions.
• Trained professionals for medical document management.
• Ensures regulatory compliance in all healthcare operations.
• Focuses on reducing operational costs for healthcare providers.

24. Medix Solutions

Website: medixsolutions.com

Google Rating: ★★★★☆ (4.5)

Rate: $18–$29/hour

Top Features:

• Leading provider of medical staffing and recruitment services.
• Specializes in temporary and permanent healthcare positions.
• Offers credential verification and compliance services.
• Provides tailored staffing solutions for clinics and hospitals.
• Enhances workforce efficiency through skilled candidates.

25. VirtuMed Assist

Website: virtumedassist.com

Google Rating: ★★★★☆ (4.2)

Rate: $20–$32/hour

Top Features:

• Focuses on virtual healthcare assistance for telemedicine.
• Provides administrative support for patient records and billing.
• Offers HIPAA-compliant telehealth solutions.
• Trained professionals are available for 24/7 support.
• Streamlines virtual patient care processes. VirtuMed Assist is a leading provider of virtual healthcare assistance, specializing in telemedicine services.

26. HealthServe Solutions

Website: healthservesolutions.com

Google Rating: ★★★★☆ (4.3)

Rate: $18–$28/hour

Top Features:

• Specializes in medical transcription and coding.
• Offers scalable staffing solutions for clinics.
• Provides comprehensive billing and claims management.
• Ensures data security through HIPAA-compliant processes.
• Supports 24/7 operational coverage.

HealthServe Solutions is known for its personalized approach to healthcare outsourcing, helping healthcare providers streamline administrative tasks effectively.

 

27. MediCore Services

 

Website: medicoreservices.com

Google Rating: ★★★★☆ (4.4)

Rate: $22–$35/hour

Top Features:

• Comprehensive revenue cycle management.
• Expertise in insurance verification and prior authorizations.
• Provides robust medical billing solutions.
• Utilizes intelligent automation for efficiency.
• Dedicated account managers for seamless support.

MediCore Services is a top choice for healthcare organizations seeking to optimize their financial performance and reduce administrative burdens.

 

28. CareLink Assist

Website: carelinkassist.com

Google Rating: ★★★★☆ (4.1)

Rate: $19–$29/hour

Top Features:

• Special focus on patient engagement services.
• Offers virtual reception and call center support.
• Provides appointment scheduling and follow-ups.
• HIPAA-compliant workflows ensure data confidentiality.
• Multilingual support is available for diverse patient bases.

CareLink Assist is dedicated to improving the patient experience while helping healthcare providers manage their administrative demands.

 

29. ProHealth Outsourcing

Website: prohealthoutsourcing.com

Google Rating: ★★★★☆ (4.5)

Rate: $20–$36/hour

 

Top Features:

• Expertise in medical records management.
• Provides virtual scribing services for healthcare professionals.
• Offers credentialing for physicians and practices.
• Advanced data analytics for improved decision-making.
• Strong emphasis on compliance and quality assurance.

ProHealth Outsourcing provides cutting-edge solutions for healthcare facilities looking to enhance operational efficiency.

 

30. VitalPath Solutions

Website: vitalpathsolutions.com

Google Rating: ★★★★☆ (4.2)

Rate: $21–$34/hour

Top Features:

• Focused on end-to-end revenue cycle management.
• Provides patient enrollment and eligibility verification.
• Offers claims processing and denial management.
• Enhanced accuracy with advanced technology tools.
• Strong customer service and relationship management.

VitalPath Solutions is a trusted partner for healthcare organizations aiming to simplify complex revenue processes.

31. MediGlobal Assist

Website: mediglobalassist.com

Google Rating: ★★★★☆ (4.3)

Rate: $19–$30/hour

Top Features:

• Specializes in offshore healthcare staffing.
• Provides virtual medical assistant services.
• Offers medical coding for various specialties.
• HIPAA compliance guarantees data security.
• Multidisciplinary support teams are available.

MediGlobal Assist stands out for its cost-effective outsourcing options, catering to diverse healthcare needs.

32. OptimaCare System

Website: optimacaresystem.com

Google Rating: ★★★★☆ (4.2)

Rate: $20–$33/hour

Top Features:

• Comprehensive telemedicine support.
• Virtual staffing for nursing and administrative roles.
• Provides credentialing support.
• 24/7 availability of highly trained professionals.
• Efficient data entry and reporting services.

The OptimaCare System focuses on technology-driven solutions, making it a reliable outsourcing option for healthcare providers.

33. IntegraMed Solutions

Website: integramedsolutions.com
Google Rating: ★★★★☆ (4.1)
Rate: $20–$32/hour

Top Features:

• Specializes in radiology and lab reporting services.
• Supports medical data entry and coding.
• High compliance with healthcare regulations.
• Provides advanced analytics and reporting tools.
• Dedicated customer support for client relationships.

IntegraMed Solutions excels in precision-driven healthcare outsourcing services tailored to complex medical needs.

 

34. PrimeMed Assistants

Website: primemedassistants.com
Google Rating: ★★★★☆ (4.3)
Rate: $18–$28/hour

Top Features:

• Offers scribing solutions for time-strapped doctors.
• Handles patient communication and follow-up calls.
• Comprehensive medical billing and claims processing.
• Reliable insurance verification services.
• Personalized support tailored to each client’s workflow.

PrimeMed Assistants help healthcare providers save time and optimize their staffing processes with versatile outsourcing solutions.

35. AccessMed Support

Website: accessmedsupport.com
Google Rating: ★★★★☆ (4.2)
Rate: $19–$31/hour

Top Features:

• Focuses on virtual healthcare administration.
• Provides multilingual customer support.
• Offers appointment scheduling and cancellations.
• HIPAA-compliant data handling processes.
• Scalable staff support for growing practice

 

36. GlobalHealth Assist

Website: globalhealthassist.com
Google Rating: ★★★★☆ (4.3)
Rate: $20–$30/hour

Top Features:

• Provides virtual medical assistance for hospitals and clinics.
• Offers medical billing and insurance claims processing.
• 24/7 support services for healthcare providers.
• Multilingual support for global operations.
• HIPAA-compliant data handling practices.

GlobalHealth Assist is a top choice for healthcare providers seeking streamlined operations through experienced virtual healthcare professionals.

37. MedStream Services

Website: medstreamservices.com
Google Rating: ★★★★☆ (4.4)
Rate: $21–$32/hour

Top Features:

• Specializes in revenue cycle management.
• Offers advanced telemedicine support solutions.
• Supports appointment scheduling and follow-ups.
• Delivers high-quality transcription and coding services.
• Provides actionable analytics for healthcare improvement.

MedStream Services ensures efficient administrative solutions that help healthcare organizations concentrate on patient care.

38. HealthSynergy Solutions

Website: healthsynergysolutions.com
Google Rating: ★★★★☆ (4.2)
Rate: $18–$28/hour

Top Features:

• Focused on reducing administrative workloads.
• Expertise in medical transcription and scribing.
• Offers reliable claims and billing processes.
• Technology-integrated care coordination services.
• Multidisciplinary professionals for tailored solutions.

HealthSynergy Solutions excels in creating sustainable staffing and support structures for healthcare providers.

39. CareMax Outsourcing

Website: caremaxoutsourcing.com
Google Rating: ★★★★☆ (4.1)
Rate: $20–$29/hour

Top Features:

• Provides claims management and patient billing services.
• HIPAA-compliant processes ensure data security.
• Offers multi-channel patient communication support.
• Experienced professionals for virtual staffing needs.
• Scalable solutions for small to large healthcare facilities.

CareMax Outsourcing is known for its commitment to delivering quality services and improving operational efficiency.

40. StreamlineCare

Website: streamlinecare.com
Google Rating: ★★★★☆ (4.3)
Rate: $22–$34/hour

Top Features:

• Comprehensive patient intake and eligibility checks.
• Specializes in coding and compliance auditing.
• Offers data analytics for enhanced healthcare service delivery.
• Reliable telehealth support solutions.
• Trained professionals for round-the-clock assistance.

StreamlineCare helps healthcare providers with seamless, tech-driven outsourcing solutions tailored to their unique needs.

41. PrimeCare Assist

Website: primecareassist.com
Google Rating: ★★★★☆ (4.2)
Rate: $19–$31/hour

Top Features:

• Expertise in virtual reception and telephonic support.
• Handles appointment scheduling and management.
• Offers credentialing services for healthcare professionals.
• Scalable solutions to meet growing organizational needs.
• High-quality customer support tailored to practices.

PrimeCare Assist delivers innovative outsourcing solutions to help healthcare providers simplify their administrative tasks.

42. MediSolutions Global

Website: medisolutionsglobal.com
Google Rating: ★★★★☆ (4.4)
Rate: $20–$35/hour

Top Features:

• Proficient in medical coding for various specialties.
• Advanced claims denial management solutions.
• Multilingual patient support and engagement services.
• Enhances healthcare workflows with automation.
• Adopts strict compliance protocols.

MediSolutions Global is ideal for healthcare organizations seeking performance optimization and cost-effective options.

43. CarePoint Professionals

Website: carepointprofessionals.com
Google Rating: ★★★★☆ (4.2)
Rate: $21–$33/hour

Top Features:

• Specializes in virtual scribing and documentation.
• Offers data management and administrative solutions.
• HIPAA-compliant telehealth support is available.
• Provides billing and insurance-related assistance.
• Customer-centric service model for enhanced satisfaction.

CarePoint Professionals focuses on bridging operational gaps with reliable and efficient staffing solutions.

44. Allied Medical Outsourcing

Website: alliedmedicaloutsourcing.com
Google Rating: ★★★★☆ (4.5)
Rate: $20–$36/hour

Top Features:

• Comprehensive support for medical coding and billing.
• Offers 24/7 virtual staffing for critical needs.
• Skilled in prior authorization processes.
• Provides telemedicine services for diverse specialties.
• Advanced data management and reporting tools.

Allied Medical Outsourcing ensures seamless coordination and high-quality services to help healthcare providers achieve their goals.

45. VitalCare Assistants

Website: vitalcareassistants.com
Google Rating: ★★★★☆ (4.1)
Rate: $19–$29/hour

Top Features:

• Offers virtual front-desk solutions for practices.
• Supports revenue cycle management processes.
• Provides patient communication and follow-up services.
• HIPAA-compliant workflows for secure operations.
• Data-driven analytics for operational insights.

VitalCare Assistants stands out for its value-driven and patient-friendly service offerings.

46. MedBright Solutions

Website: medbrightsolutions.com
Google Rating: ★★★★☆ (4.2)
Rate: $20–$33/hour

Top Features:

• Specializes in offshore staffing and virtual assistance.
• Comprehensive appointment and schedule management.
• Expertise in credentialing for physicians.
• Advanced scribing services for time efficiency.
• Reliable data entry and administrative support.

MedBright Solutions is a dependable partner for healthcare providers looking to scale their operations affordably.

47. PatientPro Outsourcing

Website: patientprooutsourcing.com
Google Rating: ★★★★☆ (4.3)
Rate: $20–$30/hour

Top Features:

• Focus on enhancing patient satisfaction through support services.
• Provides medical billing and claims processing.
• HIPAA-compliant operations ensure data confidentiality.
• Streamlined process management for better outcomes.
• Available 24/7 to meet urgent client needs.

PatientPro Outsourcing is recognized for its commitment to improving patient experiences while ensuring efficient administrative processes.

48. SmartHealth Solutions

Website: smarthealthsolutions.com
Google Rating: ★★★★☆ (4.4)
Rate: $19–$31/hour

Top Features:

• Offers end-to-end telehealth support solutions.
• Expertise in medical transcription and coding.
• Advanced reporting and analytics for healthcare improvement.
• Provides scalable virtual staffing support.
• Multilingual professionals for diverse needs.

SmartHealth Solutions delivers flexible and cost-effective outsourcing services for healthcare providers of all sizes.

49. CoreMed Assist

Website: coremedassist.com
Google Rating: ★★★★☆ (4.2)
Rate: $20–$32/hour

Top Features:

• Specializes in healthcare administration support.
• Offers complete revenue cycle management services.
• Handles patient inquiries and follow-ups.
• Comprehensive credentialing support for medical staff.
• 24/7 availability for client operations.

CoreMed Assist is a trusted outsourcing provider, noted for its exceptional service and robust operational support.

50. FutureCare Professionals

Website: futurecareprofessionals.com
Google Rating: ★★★★☆ (4.5)
Rate: $22–$35/hour

Top Features:

• It focuses on telemedicine and virtual healthcare staffing.
• Ensures efficient billing and codification services.
• Offers HIPAA-compliant data handling processes.
• Advanced patient engagement tools and solutions.
• A multidisciplinary team to cater to varied client needs.

FutureCare Professionals excels in offering forward-looking solutions tailored to the dynamic needs of healthcare providers.

Takeaways

The world of healthcare outsourcing offers many opportunities to enhance efficiency, cut costs, and improve patient care.

 

 

 

By exploring the best 50 healthcare outsourcing providers, organizations can find tailored solutions that align perfectly with their needs.

 

 

 

These providers offer various services to alleviate operational burdens, from medical billing and coding to customer support. Partnering with the right outsourcing company is no longer just an option; it’s a strategic move toward more innovative scaling.

 

 

 

With expertise at their core, these companies empower healthcare professionals to focus more on what truly matters: patient outcomes.

 

 

Navigating the top providers gives businesses the knowledge and clarity to make impactful decisions. Each of the top 50 healthcare outsourcing providers presents unique strengths to cater to diverse operational challenges. A well-informed, proactive approach is the key to thriving in this competitive landscape.

 

 

Trust the reliability and efficiency. Agents’ virtual assistants transform how you scale smarter in healthcare today.

Frequently Asked Questions

How much does it cost to hire healthcare outsourcing providers?

The cost varies based on the type of service and the provider’s location. Factors influencing the price include the provider’s skill level, compliance requirements, project complexity, and whether the services are performed offshore or domestically. Generally, basic administrative tasks will cost less than specialized services like medical coding or clinical research.

 

 

What credentials should healthcare outsourcing providers have?

Providers should have certifications like HIPAA compliance, SOC 2 Type II, and ISO 27001 for data security. For medical coding, look for AAPC or AHIMA certifications. Choose providers with healthcare-specific experience, trained staff, and a good track record in your area of healthcare.

 

 

Which healthcare outsourcing provider is best for small medical practices?

Small practices benefit from providers offering flexible services, like Stealth Agents, which provides virtual assistants with healthcare experience. Look for providers that handle tasks like billing and scheduling, follow HIPAA rules, have clear pricing, and don’t require long-term contracts.

 

 

How do I evaluate healthcare outsourcing provider performance?

Check metrics like billing accuracy (95%+), response times, patient satisfaction, and cost savings. Ask for performance reports, client references, and trial periods. Track productivity, error rates, and how quickly tasks are completed to ensure quality.

 

 

What contract terms should I negotiate with healthcare outsourcing providers?

Negotiate contracts with trial periods, clear service guarantees (SLAs), data security promises, and rules for ending the contract. Include HIPAA compliance, disaster recovery plans, staff replacement guarantees, and limits on price increases.

 

 

Can healthcare outsourcing providers work with my existing EHR system?

Yes, most providers can work with systems like Epic, Cerner, Allscripts, and athenahealth. They offer API connections, custom workflows, and staff trained on these platforms. Make sure they have experience with your specific system and can keep data secure.

 

 

How quickly can healthcare outsourcing providers start working?

Timelines depend on the service. Simple tasks can start in 1-2 weeks, while complex services like revenue cycle management may take 4-8 weeks. Stealth Agents usually matches healthcare assistants within 5-10 days, including onboarding and setup.

 

 

What happens if my healthcare outsourcing provider experiences downtime?

Good providers have backup systems, extra data centers, and disaster recovery plans. They offer 99.9% uptime, 24/7 support, and cloud backups. Ask about their plans for handling service interruptions to ensure your operations stay running.

 

 

Do healthcare outsourcing providers offer specialized services for telehealth?

Yes, many providers offer telehealth services like scheduling virtual appointments, helping patients with tech issues, managing telehealth platforms, and remote patient monitoring. They may also provide after-hours support, multilingual help, and work with platforms like Zoom Health, Doxy.me, and Teladoc.

 

 

How do I transition from my current healthcare outsourcing provider?

Plan the switch carefully with a 30-90 day overlap. This includes moving data, transferring knowledge, and testing systems. New providers should help with the transition, protect your data, and ensure there’s no disruption to your services.