Short-Term Rental Support
Airbnb & Short-Term Rental Virtual Assistant
Run your Airbnb or vacation rental portfolio without being on call 24/7. A dedicated VA handles guest communications, listings, pricing, and operations remotely.
Complete STR VA Services
Guest Communication
- ✓Responding to booking inquiries within minutes
- ✓Sending pre-arrival instructions and check-in details
- ✓Handling mid-stay guest requests and questions
- ✓Managing checkout communications and post-stay follow-ups
- ✓Requesting reviews from satisfied guests
Listing Management
- ✓Updating listing descriptions, photos, and amenities
- ✓Managing availability calendars across OTAs (Airbnb, VRBO, Booking.com)
- ✓Optimizing listing titles and descriptions for search
- ✓Syncing calendars to prevent double bookings
- ✓Managing listing promotions and special offers
Pricing & Revenue Optimization
- ✓Monitoring and adjusting nightly pricing using dynamic tools
- ✓Setting minimum stays and pricing rules for peak seasons
- ✓Competitor pricing research and benchmarking
- ✓Managing long-stay discounts and last-minute pricing
- ✓Reporting on occupancy rates and revenue performance
Cleaning & Maintenance Coordination
- ✓Scheduling cleaning crews between guest stays
- ✓Sending cleaning checklists and turnover instructions
- ✓Coordinating maintenance requests and repairs
- ✓Tracking supply inventory and restocking orders
- ✓Managing cleaner payments and vendor coordination
Review Management
- ✓Responding to guest reviews professionally and promptly
- ✓Flagging negative reviews for dispute if warranted
- ✓Tracking review trends and identifying improvement areas
- ✓Requesting reviews through follow-up messages
- ✓Monitoring review scores across all platforms
Administrative & Back-Office
- ✓Tracking income and expenses per property
- ✓Preparing owner statements and performance reports
- ✓Managing guest damage claims and security deposit disputes
- ✓Maintaining owner and vendor contact databases
- ✓Handling local permit and regulatory compliance research
Frequently Asked Questions
What does an Airbnb virtual assistant do?
An Airbnb virtual assistant manages your short-term rental operations remotely: handling guest communications, listing management, pricing updates, cleaning crew coordination, review management, and back-office administration. They help you scale without being on call 24/7.
Can a VA manage multiple Airbnb listings?
Yes. VAs are well-suited for managing multiple short-term rental listings simultaneously. They can handle all guest communications, calendar syncing, listing updates, and coordination tasks across multiple properties at once.
What tools do Airbnb VAs use?
Experienced STR VAs work with property management platforms like Hostaway, Guesty, OwnerRez, and Lodgify. They also use the native Airbnb host dashboard, VRBO owner tools, and dynamic pricing software like PriceLabs or Wheelhouse.
How much does an Airbnb virtual assistant cost?
Airbnb and STR VAs typically charge $8–$18/hour. For a dedicated full-time VA, Stealth Agents offers short-term rental specialists at $1,500–$2,500/month: delivering full operational support for a fraction of a property manager's commission.
Should I hire a VA or a property management company?
A VA is ideal if you want to stay in control of your properties while offloading the operational work. Property management companies take a larger cut (typically 20–30%) and you lose direct oversight. A VA gives you the support without giving up control or profitability.
Scale Your Rental Portfolio
Stealth Agents provides dedicated short-term rental VAs who manage your Airbnb operations so you can add more properties without adding more stress.