India’s BPO sector has grown exponentially over the past few decades. With a talent pool of highly skilled professionals, cost-effective services, and cutting-edge technology, India has established itself as a global leader in outsourcing.
According to NASSCOM, India’s BPO industry is valued at approximately $38 billion and employs over 1.2 million people.
Several factors, including a favorable business environment, robust infrastructure, and government support drive this growth.
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The sector’s significance cannot be understated, as it plays a vital role in the global economy by helping businesses streamline operations and remain competitive.
Stealth Agents Top Global Outsourcing List
At Stealth Agents, we understand the crucial role outsourcing plays in driving business success. Our commitment to supporting business owners, entrepreneurs, job seekers, and professionals led us to create this comprehensive list of the top 50 global BPO companies.
This resource empowers business owners and entrepreneurs to make informed decisions, helps job seekers identify potential employers, and supports industry professionals in networking and business development.
By highlighting these top BPO companies, we facilitate strong business relationships and promote the excellence of global BPO service providers. Explore this list to find the right outsourcing partner and elevate your business.
Top 50 BPO Companies in India
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Genpact
- Overview: A global professional services firm focused on delivering digital transformation.
- Website: genpact.com
- Google Rating: 4.3
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Infosys BPM
- Overview: A subsidiary of Infosys Ltd., providing end-to-end outsourcing services.
- Website: infosysbpm.com
- Google Rating: 4.2
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Wipro BPO
- Overview: Part of Wipro Ltd., offers comprehensive outsourcing solutions.
- Website: wipro.com
- Google Rating: 4.1
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Tata Consultancy Services (TCS)
- Overview: A global leader in IT services, consulting, and business solutions.
- Website: tcs.com
- Google Rating: 4.4
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SunTec India
- Overview: Provides multi-process IT outsourcing services.
- Website: suntecindia.com
- Google Rating: 4.3
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Flatworld Solutions
- Overview: Offers IT and business process outsourcing services globally.
- Website: flatworldsolutions.com
- Google Rating: 4.2
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Aegis Ltd.
- Overview: A global business services provider of customer experience management.
- Website: aegisglobal.com
- Google Rating: 3.9
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EXL Service
- Overview: Offers operations management and analytics.
- Website: exlservice.com
- Google Rating: 4.0
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Teleperformance
- Overview: A global leader in outsourced omnichannel customer experience management.
- Website: teleperformance.com
- Google Rating: 4.1
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Concentrix Corporation
- Overview: Specializes in customer engagement and improving business performance.
- Website: concentrix.com
- Google Rating: 4.1
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iEnergizer
- Overview: Provides BPO and IT services.
- Website: ienergizer.com
- Google Rating: 4.0
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WNS
- Overview: A leading global business process management company.
- Website: wns.com
- Google Rating: 4.1
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Conneqt Business Solutions
- Overview: Offers end-to-end customer lifecycle management services.
- Website: conneqtcorp.com
- Google Rating: 3.9
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Startek
- Overview: Provides customer experience management solutions.
- Website: startek.com
- Google Rating: 3.8
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Quess Corp Limited
- Overview: A leading integrated business services provider.
- Website: quesscorp.com
- Google Rating: 3.9
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MattsenKumar LLC
- Overview: Provides data-driven business process outsourcing solutions.
- Website: mattsenkumar.com
- Google Rating: 4.3
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Go4customer
- Overview: Specializes in inbound, outbound, and web-enabled services.
- Website: go4customer.com
- Google Rating: 4.1
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Unee Solutions
- Overview: Provides virtual assistant services and back-office support.
- Website: uneesolutions.com
- Google Rating: 4.0
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Tasks Expert
- Overview: Offers virtual assistance and administrative services.
- Website: tasksexpert.com
- Google Rating: 4.2
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Task Virtual
- Overview: Provides virtual assistance and outsourcing services.
- Website: taskvirtual.com
- Google Rating: 4.1
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Athena BPO
- Overview: Delivers end-to-end business process outsourcing services.
- Website: athenabpo.in
- Google Rating: 4.0
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RPR Services
- Overview: Specializes in property preservation data processing services.
- Website: rprservices.com
- Google Rating: 4.2
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Invensis
- Overview: Provides efficient back-office support services.
- Website: invensis.net
- Google Rating: 4.1
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Raysoft Infotech Private Limited
- Overview: Offers IT and BPO solutions to clients worldwide.
- Website: raysoftinfotech.com
- Google Rating: 4.0
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Virtual Workforce Professionals
- Overview: Provide virtual assistants and outsourcing services.
- Website: virtualworkforceprofessionals.com
- Google Rating: 4.1
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Elite Techlogix
- Overview: Specializes in tech support and business process outsourcing.
- Website: elitetechlogix.com
- Google Rating: 4.0
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TeleCrew Outsourcing
- Overview: Provides contact center and BPO services.
- Website: telecrew.com
- Google Rating: 4.1
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TS Media
- Overview: Offers comprehensive media outsourcing solutions.
- Website: tsmedia.com
- Google Rating: 4.0
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Octopus Tech Solutions
- Overview: Leading call center outsourcing firm with global clients.
- Website: octopustechsolutions.com
- Google Rating: 4.1
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Tech2Globe Web Solutions
- Overview: Offers web solutions and BPO services.
- Website: tech2globe.com
- Google Rating: 4.0
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Vindaloo Softtech Pvt. Ltd.
- Overview: Provider of VoIP and software solutions along with BPO services.
- Website: vindaloosofttech.com
- Google Rating: 4.2
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MindSpace Outsourcing Services Pvt. Ltd.
- Overview: Specializes in accounting and bookkeeping outsourcing services.
- Website: mindspaceoutsourcing.com
- Google Rating: 4.1
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DevsData Tech Talent
- Overview: Offers tech talent and BPO services.
- Website: devsdata.com
- Google Rating: 4.7
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TechSpeed
- Overview: Provides data entry and business process outsourcing services.
- Website: techspeed.com
- Google Rating: 4.6
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Outsource2india
- Overview: Offers a wide range of outsourcing services, including IT and BPO.
- Website: outsource2india.com
- Google Rating: 4.2
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Tech Mahindra
- Overview: A leading digital transformation, consulting, and business re-engineering services provider.
- Website: techmahindra.com
- Google Rating: 4.3
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HCL Technologies
- Overview: Global IT services company providing comprehensive outsourcing solutions.
- Website: hcltech.com
- Google Rating: 4.2
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Firstsource Solutions
- Overview: Offers customer experience and business process management services.
- Website: firstsource.com
- Google Rating: 4.1
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Hinduja Global Solutions (HGS)
- Overview: Provides customer experience management and business process outsourcing services.
- Website: teamhgs.com
- Google Rating: 4.0
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RR Donnelley
- Overview: Offers integrated communication and outsourcing solutions.
- Website: rrd.com
- Google Rating: 4.2
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Invensis Technologies Pvt Ltd
- Overview: Specializes in providing technology-driven outsourcing solutions.
- Website: invensis.net
- Google Rating: 4.1
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Datamark Inc.
- Overview: Provides scalable business process outsourcing solutions.
- Website: datamark.net
- Google Rating: 4.0
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24/7 Intouch
- Overview: Offers customer care and technology-driven BPO services.
- Website: 247intouch.com
- Google Rating: 4.3
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Hexaware Technologies
- Overview: Focuses on IT and BPO services to improve business efficiency.
- Website: hexaware.com
- Google Rating: 4.2
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CGS (Computer Generated Solutions)
- Overview: Provides business process outsourcing, IT services, and software development.
- Website: cgsinc.com
- Google Rating: 4.2
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Datamatics Global Services
- Overview: Offers IT, BPM, and consulting services.
- Website: datamatics.com
- Google Rating: 4.0
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Sutherland Global Services
- Overview: Provides business process transformation through integrated BPO services.
- Website: sutherlandglobal.com
- Google Rating: 4.1
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Trupp Global Technologies
- Overview: Focuses on providing high-quality back-office support services.
- Website: truppglobal.com
- Google Rating: 4.3
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Outsource Experts Ltd.
- Overview: Offers a wide range of outsourcing services including data processing.
- Website: outsourceexperts.com
- Google Rating: 4.1
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Magellan Solutions
- Overview: Provides call center and BPO services to small and medium businesses.
- Website: magellan-solutions.com
- Google Rating: 4.2
About the BPO Outsourcing Industry in India
Efficiency and delivery of innovative solutions. From artificial intelligence and machine learning to automation and data analytics, Indian BPO firms leverage cutting-edge technology to offer enhanced services to their clients.
This focus on technology not only ensures better quality and faster turnaround times but also positions Indian BPOs at the forefront of the global outsourcing landscape.
In summary, the BPO outsourcing industry in India thrives due to its skilled workforce, supportive governmental policies, cultural compatibility, cost-effective solutions, and technological prowess. These factors collectively position India as a leading destination for businesses seeking reliable and efficient outsourcing solutions.
Why Outsource in India?
Outsourcing to India has become a strategic move for businesses worldwide, owing to several compelling advantages. With its robust infrastructure, skilled workforce, and cost-effective solutions, India stands out as a premier outsourcing destination.
Here’s why you should consider outsourcing to India:
1. Cost-Effectiveness
One of the most significant benefits of outsourcing to India is the substantial cost savings. Labor costs in India are significantly lower than in Western countries, allowing businesses to reduce operational expenses without compromising on quality. This financial advantage enables companies to reinvest savings into core business areas.
2. Skilled Workforce
India boasts a vast pool of highly skilled professionals across various industries. With a strong emphasis on education and training, especially in the IT and customer service sectors, Indian professionals are well-equipped to handle complex tasks efficiently. This access to a talented workforce ensures high-quality output.
3. 24/7 Operations
Outsourcing to India provides the benefit of around-the-clock operations. Due to the time zone difference, Indian BPO companies can offer 24/7 support, ensuring your business remains operational at all hours. This continuous service enhances customer satisfaction and operational efficiency.
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4. English Proficiency
India has a large English-speaking population, making communication seamless for international clients. The country ranks among the top nations for English proficiency, ensuring clear and effective communication, which is crucial for successful outsourcing partnerships.
5. Technological Advancements
India is at the forefront of technological innovation, with many outsourcing firms leveraging cutting-edge technology and infrastructure. Whether it’s advanced software development or sophisticated IT solutions, Indian companies are equipped to meet diverse technological needs.
6. Scalability
Indian outsourcing firms offer great flexibility and scalability. Whether you need to scale up operations during peak seasons or scale down during off-peak periods, Indian providers can adjust resources accordingly. This scalability helps businesses manage costs and resources more effectively.
7. Quality Services
Indian BPO companies adhere to international quality standards, delivering services that meet stringent quality benchmarks. Many firms hold certifications like ISO and Six Sigma, ensuring high-quality processes and deliverables.
8. Focus on Core Competencies
By outsourcing non-core activities to India, businesses can focus more on their core competencies. This allows companies to streamline their operations, enhance productivity, and drive growth by concentrating on what they do best.
9. Innovative Solutions
Indian outsourcing companies are known for their innovative approach to problem-solving. They bring creative and effective solutions to the table, helping businesses address challenges and achieve their goals more efficiently.
10. Government Support
The Indian government offers substantial support to the outsourcing industry through favorable policies, tax benefits, and infrastructure development. This conducive environment fosters growth and makes India an attractive outsourcing destination.
Conclusion
The BPO industry in India is a powerhouse of innovation and efficiency, providing businesses worldwide with the tools they need to thrive. By partnering with the right BPO company, you can unlock significant cost savings, streamline operations, and gain a competitive edge.
Whether you’re a startup or an established enterprise, exploring India’s top 50 BPO companies can offer valuable insights and opportunities.
Additionally, considering the top 25 BPO companies in Sri Lanka can further expand your options for strategic outsourcing partnerships. Remember to define your objectives, evaluate expertise, and assess technology and cultural fit when selecting your BPO partner.
Ready to take the next step? Explore our detailed list of top BPO companies and start transforming your business today. Visit our website for more resources and insights on leveraging BPO services and consider when to hire a virtual assistant for your success.
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