Cancellation Policy, Modified May 14, 2025

Rapid‑Start Executive‑Assistant Clause

 

a. Proprietary Vetting Process.
From an initial pool of over two thousand (2,000) screened applicants, Stealth Agents applies a rigorous multi-stage evaluation process to narrow the field to four to six (4–6) internal finalists. After conducting confidential interviews and proprietary assessments, Stealth Agents assigns Client one (1), or the agreed-upon number of, fully vetted Executive Assistant(s) (“EA”) selected to match the Client’s stated requirements.

 

b. Fixed Commencement Deadline.
Client must confirm and schedule the EA’s start date (“Start Date”) within five (5) business days of Stealth Agents’ written Notice of Readiness. The Start Date is fixed and may not be deferred, postponed, or rescheduled except in the event of a documented emergency or at Stealth Agents’ sole discretion. Any unjustified delay or failure by Client to proceed constitutes a Client Delay Event.

 

c. Immediate Fee Trigger.
Upon issuance of the Notice of Readiness, all placement fees and the first month’s service retainer become immediately due and payable in full. All such fees are deemed earned upon receipt.

 

d. 72‑Hour Non‑Refund Window.
All fees become strictly non‑refundable seventy‑two (72) hours after the scheduled Start Date.

 

e. Replacement‑Only Remedy.
If the EA fails to report on the Start Date or does not meet the Client’s originally agreed-upon requirements, Stealth Agents will provide unlimited qualified replacement candidates at no additional cost until a satisfactory match is achieved. No refunds or alternate remedies shall be available.

 

f. Commitment and Cost Acknowledgment.
In the event of a Client Delay Event, all fees paid will be retained by Stealth Agents to offset the time, effort, and opportunity costs already incurred in sourcing, vetting, and preparing talent. Client acknowledges this structure reflects a fair and proportionate commitment to the value delivered up to that point.

 

g. Force Majeure.
Neither party shall be liable for delays or failures in performance due to causes beyond their reasonable control, including natural disasters, governmental actions, labor disputes, or widespread service disruptions. In such cases, deadlines and obligations may be adjusted at Stealth Agents’ sole discretion.

 

h. Acknowledgement.
By signing below, Client affirms their understanding of:
(i) Stealth Agents’ proprietary 2,000 → 4–6 → 1 vetting funnel,
(ii) the fixed Start Date requirement,
(iii) the non-refundable fee and unlimited replacement-only policy, and
(iv) the commitment-based fee structure in case of delay or cancellation.