Alternatives to Local Customer Support Staffing
Did you know that recruiting a new local customer support agent can cost a business upwards of $4,000 per hire, according to industry research? When you factor in the high turnover rates notorious in the customer support sector, often reaching 30-45% annually, the financial burden becomes staggering. Local hiring limits your talent pool to a […]
Alternatives to Contract-Based Admin Workers
Hiring contract-based admin workers often seems like a flexible solution for managing workloads. However, businesses frequently discover that the temporary nature of these roles comes with a steep price. Data shows that companies can spend up to 30% more per hour for a contractor compared to a full-time employee when accounting for agency fees and […]
Alternatives to Generalist VAs – Reliable Solutions
Hiring a generalist virtual assistant (VA) can seem like a cost-effective way to get administrative help. However, studies have shown that when tasks become more complex, a generalist’s lack of specialized knowledge can lead to inefficiencies, costing businesses up to 15-20% more time on project completion compared to a specialist. The “jack-of-all-trades, master-of-none” approach means […]
Alternatives to Onboarding Internal Admin Teams
The process of building an internal administrative team is a major undertaking. The true cost of hiring a new employee can be three to four times their salary when you account for recruitment, onboarding, training, and benefits. This can account for up to 300-400% of their base salary. In fact, research shows that it takes […]
Alternatives to Office-Based Administrative Teams
Recent studies show that over 70% of companies now use remote talent for key business functions, a significant shift from traditional office setups. This change is not just a trend; it’s a strategic move for businesses aiming to improve operations and manage costs effectively. As more companies look for flexible and dependable support, the search […]
Alternatives to Using Multiple Support Tools
Running a business today often feels like a juggling act. You likely have one piece of software for emails, another for project planning, a third for customer chat, and maybe a fourth for tracking time. It can become overwhelming very quickly. Recent data highlights a growing problem in the modern workplace known as “app overload.” […]
Alternatives to Automated Scheduling Systems
Automated scheduling tools promise to make life easier by letting clients book appointments with a single click. While they can be helpful, they often fall short. Over 50% of businesses report missed opportunities and client frustration stemming from errors and inflexibility in automated scheduling systems. These tools can double-book appointments, fail to account for travel […]
What Owners Must Know About Offshore Hiring
The way we build businesses has changed for good. Statistics show that the global market for outsourced services is expanding rapidly, with a projected growth rate of over 8% annually and projections hitting well over $900 billion in the coming years. This isn’t just a fleeting trend; it’s a major shift in how smart entrepreneurs […]
What Owners Must Do Before Delegating Tasks
Many business owners believe delegation is as simple as handing off a task. However, successful delegation is an art that requires preparation. Research shows that leaders who delegate effectively can improve their team’s productivity by up to 30%. This isn’t just about freeing up your time; it’s about building a more efficient and capable operation […]
What Owners Gain From Hiring a Dedicated Assistant
Running a business often feels like juggling flaming swords while riding a unicycle. You might be surprised to learn that business owners can save up to 78% in operational costs by hiring virtual assistants compared to full-time employees. This statistic isn’t just a number; it represents a significant shift in how modern businesses operate efficiently. […]