Sales Pipeline: A visual representation of sales prospects and where they are in the purchasing process.

Lead: A person or organization that has shown interest in a product or service.

Prospect: A potential customer who has been qualified as fitting certain criteria.

Opportunity: A qualified lead that is being pursued by the sales team.

Lead Qualification: The process of assessing whether a lead is a good fit for the product or service.

Cold Call: Contacting a potential customer without prior interaction.

Warm Call: Contacting a potential customer after an initial interaction or introduction.

Sales Funnel: A model that represents the journey of a prospect from lead to customer.

Conversion Rate: The percentage of leads that turn into sales.

Deal Closure: The finalization of a sale.

Pipeline Velocity: The speed at which leads move through the sales pipeline.

Lead Scoring: Assigning values to leads based on their likelihood to become customers.

Sales Forecasting: Predicting future sales revenue.

CRM (Customer Relationship Management): A system for managing interactions with current and potential customers.

Account Management: The process of overseeing and nurturing relationships with existing customers.

Closing Techniques: Strategies used by salespeople to persuade a prospect to make a purchase.

Sales Quota: A target amount that sales teams are expected to achieve in a certain time frame.

Upselling: Convincing customers to buy a more expensive version of a product.

Cross-Selling: Selling complementary or related products to an existing customer.

Sales Cycle: The complete set of stages in a sales process, from initial contact to closing.

BANT (Budget, Authority, Need, Timing): A framework used to determine a prospect’s suitability for a product or service.

Objection Handling: The process of addressing and overcoming potential customer objections.

Lead Nurturing: Developing relationships with buyers at every stage of the sales funnel.

Sales Prospecting: The process of searching for potential buyers, clients, or customers.

Churn Rate: The rate at which customers stop doing business with an entity.

Pipeline Management: The process of managing the sales pipeline.

Lead Generation: The initiation of consumer interest or inquiry into products or services.

Sales Enablement: Providing the sales team with information, tools, content, and material to help them sell more effectively.

Customer Acquisition Cost (CAC): The cost associated with convincing a customer to buy a product/service.

ROI (Return on Investment): A measure of the profitability of an investment.

Touchpoint: Any interaction between a salesperson and a prospect.

Sales Channel: The means by which a product or service is sold to a customer.

Discovery Call: An initial conversation with a potential customer to understand their needs.

Qualification Criteria: The standards a lead must meet to be considered a viable prospect.

Sales Pitch: A presentation or speech that attempts to persuade someone to purchase a product or service.

Closing Ratio: The ratio of the number of sales made to the number of sales opportunities.

Referral: A recommendation from a customer or client to a potential customer.

Sales Target: A specific goal for the amount of sales a team or individual should achieve.

Negotiation: The process of reaching an agreement between the salesperson and the customer on the terms of a sale.

Customer Lifetime Value (CLV): The total worth of a customer to a business over the entirety of their relationship.