EA to Executive Ratio Statistics – Reliable Workflow Support
Did you know that the traditional one-to-one partnership between an executive and an assistant is practically extinct? Current data suggests that in many modern organizations, the ratio has shifted dramatically. One assistant now often supports four or even five executives. This shift creates a massive gap in workflow support. When you stretch resources this thin, […]
Enterprise CX Workforce Statistics – Smarter CX Staffing
Customer experience, often called CX, has become a significant focus for large companies. Recent studies show that many businesses are increasing their investment in CX. However, many also report a shortage of skilled workers to fill these critical roles. This gap between the need for excellent customer service and the ability to find the right […]
What Outsourced HR Support Looks Like
Managing human resources can be a major challenge for businesses of any size. In fact, reports show that 47% of small business owners handle HR tasks themselves, spending valuable time that could be focused on growth. This is where many companies begin to wonder what outsourced HR support looks like and how it can help. […]
How to Replace an In-House Receptionist
Did you know that U.S. businesses spend an average of $30,000 to $40,000 annually just on salary for a single in-house receptionist? When you factor in benefits, paid time off, equipment, and office space, that number climbs significantly higher. It is no surprise that a recent business survey indicated that over 60% of small to […]