50 Online Engagement Business Terms
Welcome to “50 Online Engagement Business Terms”! In today’s fast-paced digital world, it’s important to stay updated and informed on the latest business terms. This guide will provide you with 50 key online engagement terms that are essential for any modern business.
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Online Engagement: The interaction between a brand and its audience through digital channels.
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Social Media Marketing: Using social media platforms to promote a product or service.
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Content Marketing: Creating and sharing valuable content to attract and retain a clearly defined audience.
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Search Engine Optimization (SEO): The practice of increasing the quantity and quality of traffic to your website through organic search engine results.
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Click-Through Rate (CTR): The percentage of people who click on a link or call to action (CTA) after seeing it.
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Conversion Rate: The percentage of visitors who take a desired action on a website.
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Digital Marketing: The component of marketing that utilizes the internet and online-based digital technologies to promote products and services.
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Engagement Rate: A metric that measures the level of engagement that a piece of created content is receiving from an audience.
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Influencer Marketing: A form of social media marketing involving endorsements and product placements from influencers, people and organizations who have a purported expert level of knowledge or social influence in their field.
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Pay-Per-Click (PPC): An online advertising model in which an advertiser pays a publisher every time an advertisement link is “clicked” on.
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Web Analytics: The measurement, collection, analysis, and reporting of web data for purposes of understanding and optimizing web usage.
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User Experience (UX): The overall experience of a person using a product such as a website or a computer application, especially in terms of how easy or pleasing it is to use.
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Bounce Rate: The percentage of visitors to a particular website who navigate away from the site after viewing only one page.
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Call to Action (CTA): An instruction to the audience to provoke an immediate response, usually using an imperative verb such as ‘call now’, ‘find out more’, or ‘visit a store today’.
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Content Management System (CMS): A software application used to manage the creation and modification of digital content.
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E-Commerce: The buying and selling of goods and services, or the transmitting of funds or data, over an electronic network, primarily the internet.
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Email Marketing: The act of sending a commercial message, typically to a group of people, using email.
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Hashtag: A word or phrase preceded by a hash sign (#), used on social media sites to identify messages on a specific topic.
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Landing Page: A single web page that appears in response to clicking on a search engine optimized search result, marketing promotion, marketing email, or an online advertisement.
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Mobile Optimization: The process of adjusting your website content to ensure that visitors that access the site from mobile devices have an experience optimized for the device.
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Organic Traffic: Visitors who come to your website as a result of unpaid search results.
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Retargeting: Online advertising that targets users who have previously visited a particular website.
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Social Media Optimization (SMO): The use of a number of social media outlets and communities to generate publicity to increase the awareness of a product, service brand, or event.
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User Interface (UI): The space where interactions between humans and machines occur.
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Viral Marketing: Marketing in which a message spreads rapidly from person to person, especially online.
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Webinar: A seminar conducted over the internet.
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Affiliate Marketing: A marketing arrangement by which an online retailer pays a commission to an external website for traffic or sales generated from its referrals.
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Blog: A regularly updated website or web page, typically one run by an individual or small group, that is written in an informal or conversational style.
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Customer Relationship Management (CRM): Practices, strategies, and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle.
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Geotargeting: The practice of delivering content to a user based on their geographic location.
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Inbound Marketing: A technique for drawing customers to products and services via content marketing, social media marketing, search engine optimization, and branding.
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Keyword: A particular word or phrase that describes the contents of a Web page.
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Microblogging: A social media service where users can share short text updates, often limited in character count.
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Online Reputation Management (ORM): The practice of crafting strategies that shape or influence the public perception of an organization, individual, or other entity on the internet.
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Podcast: A digital audio file made available on the internet for downloading to a computer or mobile device, typically available as a series.
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Remarketing: The tactic of marketing to the same people repeatedly.
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Search Engine Marketing (SEM): A form of internet marketing that involves the promotion of websites by increasing their visibility in search engine results pages primarily through paid advertising.
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User Generated Content (UGC): Content created by users of an online system or service, often made available via social media websites.
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Conversion Funnel: The journey a customer goes through before purchasing a product.
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Domain Authority: A search engine ranking score that predicts how well a website will rank on search engine result pages (SERPs).
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Hyperlink: A link from a hypertext document to another location, activated by clicking on a highlighted word or image.
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Meta Tags: Snippets of text that describe a page’s content; the meta tags don’t appear on the page itself, but only in the page’s code.
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Newsletter: A bulletin issued periodically to the members of a society, business, or organization.
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PageRank: An algorithm used by Google Search to rank websites in their search engine results.
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Responsive Design: An approach to web design that makes web pages render well on a variety of devices and window or screen sizes.
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Search Engine Results Page (SERP): The page displayed by a search engine in response to a query by a searcher.
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Social Media Analytics: The practice of gathering data from social media websites and analyzing that data using social media analytics tools to make business decisions.
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Traffic Acquisition: The process of attracting visitors (traffic) to a website.
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Web Hosting: The service of providing storage space for a website or application on a server on the internet.
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XML Sitemap: A file that lists the web pages of a site to tell Google and other search engines about the organization of the site content.
These terms cover various aspects of online engagement, from social media to SEO, content creation, and digital marketing strategies. Understanding these concepts is vital for anyone looking to leverage the power of the internet to engage with customers and grow their business.
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