50 Knowledge Management Business Essentials
In the digital age, knowledge is power, and businesses with the ability to effectively manage their knowledge stand on a foundation of strength. Whether you’re just starting your entrepreneurial journey or you’re a seasoned business leader, comprehending the intricacies of knowledge management is vital. This comprehensive guide delves into the 50 essential aspects of knowledge management today. Let’s unleash the power of organized, digestible knowledge that can transform your business for the better.
Knowledge Management Business Essentials
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Knowledge Management (KM): The process of creating, sharing, using, and managing the knowledge and information of an organization.
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Tacit Knowledge: Personal knowledge embedded in individual experience and involving intangible factors, such as personal beliefs, perspective, and value systems.
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Explicit Knowledge: Knowledge that can be easily articulated, codified, stored, and accessed. It can be transmitted to others most formally and systematically.
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Knowledge Base: A centralized repository for information: a public library, a database of related information about a particular subject.
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Intellectual Capital: The intangible value of a business, covering its people (human capital), the value relating to its relationships (relational capital), and everything that is left when the employees go home (structural capital).
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Communities of Practice: Groups of people who share a concern or a passion for something they do and learn how to do it better as they interact regularly.
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Knowledge Sharing: The activity through which knowledge (namely, information, skills, or expertise) is exchanged among people, friends, families, communities, or organizations.
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Organizational Learning: The process of creating, retaining, and transferring knowledge within an organization.
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Knowledge Transfer: The methodical replication of the expertise, wisdom, and tacit knowledge of critical professionals into the heads and hands of their coworkers.
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Best Practices: A method or technique that has been generally accepted as superior to any alternatives because it produces results that are superior to those achieved by other means.
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Content Management System (CMS): A software application or set of related programs that are used to create and manage digital content.
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Document Management: The use of a computer system and software to store, manage, and track electronic documents and electronic images of paper-based information.
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E-Learning: Learning conducted via electronic media, typically on the internet.
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Information Management: The collection and management of information from one or more sources and the distribution of that information to one or more audiences.
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Collaboration Tools: Software designed to help people involved in a common task to achieve their goals.
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Data Mining: The process of discovering patterns in large data sets.
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Enterprise Content Management (ECM): A set of defined processes, strategies, and tools that allow a business to effectively obtain, organize, store, and deliver critical information to its employees, business stakeholders, and customers.
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Knowledge Discovery: The process of discovering knowledge in data.
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Corporate Library: A special library within a company that provides employees with access to a wide range of knowledge resources.
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Brainstorming: A group creativity technique designed to generate a large number of ideas for the solution to a problem.
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Expert Systems: Computer systems that emulate the decision-making ability of a human expert.
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FAQ (Frequently Asked Questions): A list of questions and answers pertaining to a particular topic.
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Groupware: Software designed to help people working on a common task to attain their goals.
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Human Capital Management: The process of acquiring, training, managing, and retaining employees for them to contribute effectively in the processes of the organization.
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Innovation Management: The process of managing an organization’s innovation procedure.
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Intellectual Property Management: The process of managing an organization’s intellectual assets.
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Knowledge Broker: An entity that facilitates the transfer and sharing of knowledge between different groups or organizations.
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Knowledge Economy: An economy in which growth is dependent on the quantity, quality, and accessibility of the information available, rather than the means of production.
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Knowledge Worker: A worker whose primary job involves handling or using information.
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Learning Management System (LMS): A software application for the administration, documentation, tracking, reporting, automation, and delivery of educational courses, training programs, or learning and development programs.
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Mentoring: A professional activity, a trusted relationship, a meaningful commitment.
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Nonaka and Takeuchi Knowledge Spiral: A model of knowledge creation that explains how tacit and explicit knowledge are converted and transferred.
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Organizational Culture: The behavior of humans within an organization and the meaning that people attach to those behaviors.
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Peer-to-Peer Learning: A method of learning where employees learn from each other.
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Performance Support Systems: Any computer software program or system used to improve employee performance.
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Personal Knowledge Management: The process by which individuals manage their own knowledge acquisition, organization, and application.
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Process Management: Aligning processes with an organization’s strategic goals, designing and implementing process architectures, establishing process measurement systems.
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Retention Policies: Policies regarding the retention of information, knowledge, and records within an organization.
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Social Learning: Learning that takes place at a wider scale than individual or group learning, up to a societal scale, through social interaction between peers.
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Storytelling: The social and cultural activity of sharing stories, sometimes with improvisation, theatrics, or embellishment.
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Subject Matter Expert (SME): An individual with a deep understanding of a particular topic.
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Succession Planning: The process for identifying and developing new leaders who can replace old leaders when they leave, retire, or die.
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Tacit Knowledge Conversion: The process of converting tacit knowledge into explicit knowledge.
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Training and Development: The field concerned with organizational activity aimed at bettering the job performance of individuals and groups in organizational settings.
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Wiki: A website that allows collaborative editing of its content and structure by its users.
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Workflow Management: The coordination of workflows (processes) and tasks across an organization to improve outcomes.
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AI (Artificial Intelligence) in KM: The use of artificial intelligence technologies to enhance and automate knowledge management processes.
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Big Data Analytics in KM: Analyzing large and varied data sets to uncover hidden patterns, unknown correlations, market trends, customer preferences, and other useful business information.
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Cloud-Based Knowledge Management: Utilizing cloud computing to store and manage knowledge resources, making them accessible from anywhere.
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Virtual Collaboration: Collaboration between team members conducted via electronic means.
Conclusion
By integrating these 50 knowledge management essentials, businesses can transform into well-informed, agile entities capable of navigating the challenges and seizing the opportunities of today’s complex business landscape. Knowledge management is no longer an option — it is a prerequisite for sustained success. Now is the time to take the first step toward harnessing the collective intellectual capital of your organization.
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