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A cleaning business virtual assistant is a trained remote helper who runs the day-to-day work that keeps a cleaning company on track. They handle phones, scheduling, billing, and follow-up. You get the same work, with less cost and less stress.

This page tells you what a cleaning business virtual assistant does, what it costs, and how to hire one. It also has a quick cost tool you can use right now. For wider context, see the BLS cleaning industry outlook.

Quick overview

  • What they do: Phones, scheduling, intake, billing, follow-up, marketing, reviews.
  • Where they work: Remote. They log in like any team member.
  • Cost: Often 55% to 70% less than a local hire.
  • Tools they use: Jobber, Housecall Pro, ZenMaid, Workiz, ServiceMonster, QuickBooks, RingCentral, Twilio.
  • Safety: Signed NDA, encrypted laptop, password vault, gate-code list kept in a locked vault.
  • Hours: Full time only. We do not offer part time. See why.

Why cleaning companies need help now

Crews are in the field, the phone keeps ringing, and quotes are sitting unsent.

  • Slow quotes lose 30% of their close rate.
  • Same-day cancels leave crews idle.
  • Routes built late waste fuel and drive time.
  • Local office help costs $16 to $22 per hour, plus benefits.
  • Owners burn out doing intake, dispatch, and billing alone.

A cleaning business virtual assistant lifts the load. You keep the in-house team for the high-value work. The remote helper takes on the rest.

Tasks a cleaning virtual assistant can do

Phones and quotes

  • Answer calls in your company voice.
  • Run intake on home or office size.
  • Send quotes same-day in clean format.
  • Follow up on open quotes for 7 days.
  • Track close rate by service type.

Scheduling and routes

  • Build daily routes by zip cluster.
  • Push schedules to crews each evening.
  • Reroute around weather and last-minute calls.
  • Confirm gate codes and pet notes.
  • Track crew check-ins and stop times.

Recurring contracts

  • Set up weekly, biweekly, and monthly plans.
  • Send renewal notices on time.
  • Run loyalty pricing for long clients.
  • Track plan changes in your software.
  • Send seasonal contract offers.

Billing and collections

  • Send invoices the day a service runs.
  • Run auto-pay for recurring contracts.
  • Take card and ACH payments.
  • Work the aging report each week.
  • Reconcile payments inside your software.

Reviews and marketing

  • Ask happy customers for a Google review.
  • Reply to reviews on brand.
  • Post weekly to your social pages.
  • Update Google Business Profile hours and photos.
  • Send a monthly customer newsletter.

Try the cleaning VA cost tool

Use this small tool to see your possible monthly savings. Move the sliders to match your business. The math runs in your browser. Nothing is sent anywhere.

Quick Cleaning VA Cost Tool

Full-time only at Stealth Agents (40 hours per week, 4.33 weeks per month).

Full-time local hire (40 hrs/week): $0 per month

Stealth Agents full-time agent (40 hrs/week): $0 per month

Estimated monthly savings: $0

All math runs in your browser. Move the sliders to fit your business. Stealth Agents only offers full-time helpers.

What does a cleaning virtual assistant cost?

  • Local hire: $16 to $22 per hour, plus benefits and turnover.
  • Stealth Agents virtual assistant: starts at $10 per hour, up to $15 per hour for senior helpers. Full-time only (40 hours per week).
  • Typical savings: 55% to 70% lower monthly cost.
  • No payroll tax, no PTO accrual, no office space, no equipment.
  • Scale to a second or third full-time helper as your business grows.

Why we only offer full-time agents

Stealth Agents only offers full-time agents. Studies of 1,000+ part-time hires show part-time workers leave within 2 to 3 weeks, cannot be sourced with specialized skills, and waste training hours. We invest in full-time helpers so you get someone who learns your business and stays. Read why.

What a founder says about hiring a cleaning VA

Cleaning is a route business. The owner who lets the new-quote email sit overnight loses next month's recurring contract. A trained cleaning business virtual assistant gets the quote out in an hour and books the first visit.

Teo Adiputra, founder of Stealth Agents

How to hire a cleaning virtual assistant

Use this short, plain plan.

  1. Write down the 5 jobs you want off your plate first. Be plain.
  2. List the tools you use today. Pick a helper who knows them.
  3. Book a 30-minute call to share your jobs and your goals.
  4. Run a 2-week pilot on one job. Track the result with a number.
  5. Roll out to the rest. Keep weekly check-ins for the first 60 days.

Related reading on Stealth Agents

Frequently asked questions

Can a cleaning virtual assistant build daily routes?

Yes. They build routes by zip cluster in your software and push them to crews each evening.

Will the helper answer in my company voice?

Yes. Onboarding covers your script, intake, prices, and tone.

How fast can the helper start?

Most cleaning companies have a trained helper on the phone in 7 days.

How much does a cleaning business virtual assistant cost?

Plans usually run from $10 to $15 per hour. That is 55% to 70% less than a local office hire.

Ready to hire your first cleaning virtual assistant?

Book a Free Call See Pricing

Hiring a cleaning business virtual assistant is one of the fastest ways to give your team back time. The work gets done. The cost goes down. Your customers get a faster reply. Book a free call and we will match you with a trained helper in 7 to 10 days.

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