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A veterinary clinic virtual assistant is a trained remote helper who runs the day-to-day work that keeps a veterinary clinic on track. They handle phones, scheduling, billing, and follow-up. You get the same work, with less cost and less stress.

This page tells you what a veterinary clinic virtual assistant does, what it costs, and how to hire one. It also has a quick cost tool you can use right now. For wider context, see the BLS veterinarian career outlook.

Quick overview

  • What they do: Phones, scheduling, intake, billing, follow-up, marketing, reviews.
  • Where they work: Remote. They log in like any team member.
  • Cost: Often 55% to 70% less than a local hire.
  • Tools they use: eVetPractice, Avimark, Cornerstone, ezyVet, AllyDVM, Vetsource, RingCentral, Mailchimp.
  • Safety: Signed NDA, encrypted laptop, password vault, locked workspace, controlled-substance handling stays with licensed staff.
  • Hours: Full time only. We do not offer part time. See why.

Why veterinary clinics need help now

The phone rings off the hook, the lobby is full, and your team is missing recall calls for vaccines and dentals.

  • Missed calls turn into urgent care visits at the ER vet.
  • Recall lists go stale and revenue drops.
  • Pet portal questions stack up in the inbox.
  • Local front desk hires cost $17 to $25 per hour, plus benefits.
  • Burnout hits hard during seasonal flea-tick rush.

A veterinary clinic virtual assistant lifts the load. You keep the in-house team for the high-value work. The remote helper takes on the rest.

Tasks a veterinary virtual assistant can do

Booking and triage

  • Answer calls in your clinic voice.
  • Book wellness, sick visits, and surgeries.
  • Triage urgent calls to a tech.
  • Confirm visits with text and email.
  • Run a same-day waitlist.

Recalls and wellness

  • Pull a list of pets due for vaccines or dentals.
  • Call and text owners to fill open slots.
  • Send pre-op fasting instructions.
  • Send post-op follow-up notes.
  • Track booked recalls each week.

Records and refills

  • Send chart records to referral hospitals.
  • Process Rx refill requests.
  • Submit prescriptions through Vetsource or Chewy.
  • Update charts in eVetPractice or Avimark.
  • Save lab results to the file.

Billing and insurance

  • Send invoices the day a visit closes.
  • Help owners file pet insurance claims.
  • Set up payment plans through Scratchpay.
  • Reconcile daily deposits.
  • Track unpaid balances each week.

Reviews and marketing

  • Ask happy clients for a Google review.
  • Reply to reviews on brand.
  • Post weekly to social pages with pet photos.
  • Update Google Business Profile photos and hours.
  • Send a monthly newsletter to your client list.

Try the veterinary VA cost tool

Use this small tool to see your possible monthly savings. Move the sliders to match your business. The math runs in your browser. Nothing is sent anywhere.

Quick Veterinary VA Cost Tool

Full-time only at Stealth Agents (40 hours per week, 4.33 weeks per month).

Full-time local hire (40 hrs/week): $0 per month

Stealth Agents full-time agent (40 hrs/week): $0 per month

Estimated monthly savings: $0

All math runs in your browser. Move the sliders to fit your business. Stealth Agents only offers full-time helpers.

What does a veterinary virtual assistant cost?

  • Local hire: $17 to $25 per hour, plus benefits and turnover.
  • Stealth Agents virtual assistant: starts at $10 per hour, up to $15 per hour for senior helpers. Full-time only (40 hours per week).
  • Typical savings: 55% to 70% lower monthly cost.
  • No payroll tax, no PTO accrual, no office space, no equipment.
  • Scale to a second or third full-time helper as your business grows.

Why we only offer full-time agents

Stealth Agents only offers full-time agents. Studies of 1,000+ part-time hires show part-time workers leave within 2 to 3 weeks, cannot be sourced with specialized skills, and waste training hours. We invest in full-time helpers so you get someone who learns your business and stays. Read why.

What a founder says about hiring a veterinary VA

Vet clinics lose money on the phone, not on the table. A trained veterinary clinic virtual assistant answers in three rings, books the dental that fills tomorrow, and sends the post-op note that earns the review. Steady, plain work.

Teo Adiputra, founder of Stealth Agents

How to hire a veterinary virtual assistant

Use this short, plain plan.

  1. Write down the 5 jobs you want off your plate first. Be plain.
  2. List the tools you use today. Pick a helper who knows them.
  3. Book a 30-minute call to share your jobs and your goals.
  4. Run a 2-week pilot on one job. Track the result with a number.
  5. Roll out to the rest. Keep weekly check-ins for the first 60 days.

Related reading on Stealth Agents

Frequently asked questions

Can a vet virtual assistant give medical advice?

No. They handle admin, scheduling, recall, and records. All medical talk stays with the doctor and techs.

Is patient information safe with a remote helper?

Yes with signed NDA, encrypted laptop, and least-privilege access in your software.

How fast can the helper start?

Most clinics have a trained helper on the phone in 7 to 10 days.

How much does a veterinary clinic virtual assistant cost?

Plans usually run from $10 to $15 per hour. That is 55% to 70% less than a local front desk.

Ready to hire your first veterinary virtual assistant?

Book a Free Call See Pricing

Hiring a veterinary clinic virtual assistant is one of the fastest ways to give your team back time. The work gets done. The cost goes down. Your customers get a faster reply. Book a free call and we will match you with a trained helper in 7 to 10 days.

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