Summarize This Article With AI :

A plumber virtual assistant is a trained remote helper who runs the day-to-day work that keeps a plumbing company on track. They handle phones, scheduling, billing, and follow-up. You get the same work, with less cost and less stress.

This page tells you what a plumber virtual assistant does, what it costs, and how to hire one. It also has a quick cost tool you can use right now. For wider context, see the BLS plumber career outlook.

Quick overview

  • What they do: Phones, scheduling, intake, billing, follow-up, marketing, reviews.
  • Where they work: Remote. They log in like any team member.
  • Cost: Often 55% to 70% less than a local hire.
  • Tools they use: ServiceTitan, Housecall Pro, Jobber, FieldEdge, Workiz, QuickBooks, RingCentral, Twilio.
  • Safety: Signed NDA, encrypted laptop, password vault, license info kept in a locked vault.
  • Hours: Full time only. We do not offer part time. See why.

Why plumbing companies need help now

A burst pipe call comes in while your tech is under a sink, and the quote you sent yesterday still has no reply.

  • Missed emergency calls go to your competitor.
  • Slow quotes lose 30% of their close rate.
  • Dispatch chaos eats half a day in the office.
  • Local office help costs $18 to $26 per hour, plus benefits.
  • Reviews suffer when follow-ups slip.

A plumber virtual assistant lifts the load. You keep the in-house team for the high-value work. The remote helper takes on the rest.

Tasks a plumbing virtual assistant can do

Dispatch and scheduling

  • Answer calls in your company voice.
  • Triage emergencies and route urgent jobs.
  • Book service calls and project visits.
  • Confirm jobs with text and email.
  • Reschedule cancellations into open slots.

Estimates and proposals

  • Build estimates from tech notes and photos.
  • Send proposals same-day in clean format.
  • Follow up on open quotes for 14 days.
  • Track close rate by job type.
  • Set up financing offers when the customer asks.

Permits and inspections

  • Pull permits in your city portal.
  • Track inspection windows.
  • Email customers about inspection day.
  • Save final stickers and pass docs.
  • Close permits after pass.

Billing and collections

  • Send invoices the day a job closes.
  • Take card and ACH payments.
  • Work the aging report each week.
  • Set up payment plans for big jobs.
  • Reconcile payments inside your software.

Reviews and marketing

  • Ask happy customers for a Google review.
  • Reply to reviews on brand.
  • Post weekly to your social pages.
  • Update Google Business Profile hours and photos.
  • Send a monthly customer newsletter.

Try the plumbing VA cost tool

Use this small tool to see your possible monthly savings. Move the sliders to match your business. The math runs in your browser. Nothing is sent anywhere.

Quick Plumbing VA Cost Tool

Full-time only at Stealth Agents (40 hours per week, 4.33 weeks per month).

Full-time local hire (40 hrs/week): $0 per month

Stealth Agents full-time agent (40 hrs/week): $0 per month

Estimated monthly savings: $0

All math runs in your browser. Move the sliders to fit your business. Stealth Agents only offers full-time helpers.

What does a plumbing virtual assistant cost?

  • Local hire: $18 to $26 per hour, plus benefits and turnover.
  • Stealth Agents virtual assistant: starts at $10 per hour, up to $15 per hour for senior helpers. Full-time only (40 hours per week).
  • Typical savings: 55% to 70% lower monthly cost.
  • No payroll tax, no PTO accrual, no office space, no equipment.
  • Scale to a second or third full-time helper as your business grows.

Why we only offer full-time agents

Stealth Agents only offers full-time agents. Studies of 1,000+ part-time hires show part-time workers leave within 2 to 3 weeks, cannot be sourced with specialized skills, and waste training hours. We invest in full-time helpers so you get someone who learns your business and stays. Read why.

What a founder says about hiring a plumbing VA

Plumbers lose more revenue to a slow phone than a high price. A trained plumber virtual assistant answers the burst-pipe call, books the truck, sends the quote that day, and chases the deposit. Time on the job is money on the job.

Teo Adiputra, founder of Stealth Agents

How to hire a plumbing virtual assistant

Use this short, plain plan.

  1. Write down the 5 jobs you want off your plate first. Be plain.
  2. List the tools you use today. Pick a helper who knows them.
  3. Book a 30-minute call to share your jobs and your goals.
  4. Run a 2-week pilot on one job. Track the result with a number.
  5. Roll out to the rest. Keep weekly check-ins for the first 60 days.

Related reading on Stealth Agents

Frequently asked questions

Can a plumber virtual assistant pull permits?

Yes. They submit and track permits in your city portal under your license info, stored safely.

Will the helper answer calls in my company voice?

Yes. Onboarding covers your script, intake form, pricing rules, and tone.

How fast can a plumber virtual assistant start?

Most plumbing companies have a trained helper on the phone in 7 to 10 days.

How much does a plumber virtual assistant cost?

Plans usually run from $10 to $15 per hour. That is 55% to 70% less than a local office hire.

Ready to hire your first plumbing virtual assistant?

Book a Free Call See Pricing

Hiring a plumber virtual assistant is one of the fastest ways to give your team back time. The work gets done. The cost goes down. Your customers get a faster reply. Book a free call and we will match you with a trained helper in 7 to 10 days.

Summarize This Article With AI :