Yma S.
Yma S.
Campaign Manager · Strategic Planning · Workforce Optimization
👋 About Me
I am a principle-based, driven Campaign Manager committed to leveraging forecasting, workforce management, operations, and strategic planning to create impactful, data-backed strategies. I prioritize understanding perspectives—both internal and external—to drive informed decision-making and sustainable success.
With expertise in service quality management and training, I focus on cultivating excellence, ensuring that every initiative is aligned with organizational goals and customer expectations. Holding a Six Sigma certification, I champion efficiency, continuous improvement, and operational precision, applying structured methodologies to enhance performance.
I believe that success is built on structured insight, adaptability, and intentional execution. By integrating principle-based strategies, I strive to lead high-performing teams, optimize processes, and shape initiatives that deliver lasting impact.
📈 Work Experience
Operations Manager, Southeast Asia
Led regional performance strategy, managed cross-functional teams, and ensured operational KPIs aligned with business goals.
Led regional performance strategy, managed cross-functional teams, and ensured operational KPIs aligned with business goals.
Service Quality and Excellence Manager
Oversaw quality assurance and training initiatives, integrating Six Sigma principles to drive service excellence.
Oversaw quality assurance and training initiatives, integrating Six Sigma principles to drive service excellence.
Workforce Analyst
Developed forecasts and scheduling strategies to optimize resource allocation and improve efficiency.
Developed forecasts and scheduling strategies to optimize resource allocation and improve efficiency.
Team Leader
Managed and coached teams toward performance excellence while maintaining alignment with business strategy.
Managed and coached teams toward performance excellence while maintaining alignment with business strategy.
🔥 Proficiency
Strategic Planning
90%
MS Office
95%
Program Administration
95%
🚀 Why Work With Me?
I bring principle-based leadership and analytical precision to every initiative. Whether managing teams, optimizing systems, or designing scalable processes, I stay grounded in data and aligned with long-term vision. With structured strategies, I help organizations move from insight to execution—efficiently, effectively, and sustainably.
✔ Certified, data-driven, and strategy-focused leader.
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