Jonica G.

Jonica G.

Virtual Assistant · Lead Generation · HubSpot · Customer Support


👋 About Me

I’m a dedicated Virtual Assistant with nearly 3 years of experience in the fast-paced BPO industry. From email support to admin tasks, I’m the behind-the-scenes powerhouse that keeps things running smoothly. I specialize in using platforms like HubSpot and Aloware, and I’m no stranger to calling prospects and generating quality leads that make a difference.

 

I’ve undergone specialized training in support services, which sharpened my communication skills and made me even better at understanding customer needs. Whether it’s organizing chaos, reaching out to potential clients, or supporting a growing team, I thrive on creating systems that work and results that speak for themselves.

 

Always learning, always adapting—and always with a smile.

📈 Experience

Stealth Agents (WFH)
❖ Virtual Assistant – Feb 2023 to Present
AMS Corp, Debary FL (Home-Based)
❖ Virtual Assistant / Sales Team Leader – Feb 2021 to Aug 2022
RCH Cabo Real Estate, Cabo Mexico (Home-Based)
❖ Virtual Assistant / Real Estate Agent – Jul 2020 to Dec 2020
Freelancer (Home-Based)
❖ Freelancer Agent (Part-time) – Jun 2013 to Jun 2019

💡 Specialties

  • Virtual Assistance
  • Lead Generation
  • CRM Management
  • HubSpot & Aloware
  • Email & Chat Support
  • Customer Engagement
  • Cold Calling
  • Team Support

🔥 Proficiency

Virtual Assistant
100%
Sales Representative
90%
Customer Service
90%

🛠️ Tools I Use

HubSpot
Aloware
Google Workspace
Slack
Zoho CRM

🚀 Why Work With Me?

I’m more than just a task-ticker—I build workflows that move things forward. Whether it’s connecting with clients, organizing your operations, or handling the details others miss, I’m here to create clarity out of chaos and help your business grow with steady, smart support.

✔ Systems, support, and service with a personal touch.

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