Virtual Assistant · Guest Relations · Medical Support

👋 About Me

With over five years of experience in guest relations and currently serving as a Virtual Assistant for a neurosurgery provider in Houston, Texas, I specialize in building strong, trust-based professional relationships. I facilitate seamless communication between clients, law firms, and medical specialists, especially in the field of neurosurgery. As a key member of Dr. Kraus’s Neurosurgery PA team, I play a crucial role in ensuring patient satisfaction and operational efficiency.

Originally from Negros Oriental and having worked in Abu Dhabi for three years, I bring a global approach to hospitality and administrative service. Now based in Cebu and a proud mom of two, I combine warmth, professionalism, and efficiency to support clients and teams with dedication.

📈 Experience

💡 Specialties & Skills

• Guest Relations
• Virtual Assistance
• Medical Support Coordination
• Phone & Email Communication
• Cold Calling
• Email Marketing
• Marketing Strategy
• Organization & Time Management
• Night Audit & Front Desk Skills
• Customer Service Excellence

📊 Proficiency

🛠️ Tools I Use

Opera PMS · RMS · Google Workspace · Microsoft SharePoint · Email & Call Platforms · ID Scanner · Credit Card Terminals

🌟 Why Work With Me?

I bring a hospitality mindset to virtual assistance—warm, professional, responsive, and organized. Whether you’re a medical practice, law firm, or client-centric organization, I’ll help elevate your customer experience while keeping your backend organized and efficient. My track record in high-pressure front desk and medical admin roles speaks for itself.

✔ People-first support, polished communication, reliable results.