Crizalyn L.

Crizalyn L.

Executive Assistant · Admin Support · Customer Service · Calendar & Email Management


👋 About Me

I am an organized and detail-focused administrative professional with over 8 years of experience in virtual assistance, customer service, and office management. I have a strong background in managing emails, scheduling, and organizing meetings while providing excellent customer support. I’m skilled in Microsoft Office and QuickBooks, and I excel at communication and problem-solving. I am committed to enhancing efficiency and fostering strong, positive relationships with clients.

📈 Work Experience

Executive Assistant – UFCS, Sugar Land, TX (12/2024 – Present)
Provided high-level support to executives, managed calendars, scheduled meetings, and handled confidential information.
Executive Virtual Assistant – SBS Global, Maryland, USA (04/2023 – 11/2024)
Managed client communications, calendar scheduling, and task delegation remotely with precision and professionalism.
Call Center Agent – PrimeInbox, Inc., Digos, Davao del Sur (01/2023 – 03/2023)
Delivered quality customer service and resolved inquiries promptly.
Administrative Assistant – Department of Health, Digos, Davao del Sur (03/2021 – 12/2022)
Handled clerical tasks, data entry, and public documentation with high accuracy.
Administrative Office Manager – NextAgroMicroVentures, Davao City (11/2018 – 11/2020)
Supervised office workflows, staff schedules, and inventory coordination.
Call Center Agent – TeleOutsourcing, Digos, Davao del Sur (01/2018 – 06/2018)
Supported inbound customer service operations for product-based clients.

 

Administrative & Finance Assistant – LongPing Tropical Rice Dev., Inc. (10/2017 – 11/2017)
Assisted with billing, finance reports, and admin coordination.

 

Assistant Manager – Chowking, Pasig City, NCR (02/2017 – 08/2017)
Managed daily store operations and led a service team.

 

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Administrative Staff – SMWPI Wood Products Inc., Davao City (02/2015 – 05/2016)
Maintained office records and supported HR documentation.

 

Administrative Office Clerk – MPDC, Carmen, Surigao del Sur (10/2013 – 12/2014)
Managed data encoding and coordinated LGU planning records.

⭐ Success Story

Making Office Work Easier
Role: Office Manager at NextAgroMicroVentures

Our office was drowning in paperwork and losing time to disorganized inventory tracking. I stepped in and implemented a streamlined filing and record system using spreadsheets and Google Drive. I also trained staff on how to log data correctly and access files efficiently. The result? Fewer errors, faster workflows, and a more productive office overall.

🔥 Proficiency

Executive Support
95%
Calendar Management
90%
Customer Service
85%
Social Media Management
75%
Data Entry
80%
Email Management
88%
Payroll Processing
80%
QuickBooks
65%
Team Coordination
90%
Travel Coordination
85%

🛠️ Tools I Use

Microsoft Office
MS Office
QuickBooks
QuickBooks
Google Meet
Google Meet

🚀 Why Work With Me?

I’m reliable, efficient, and dedicated to making your operations smoother. Whether it’s managing your calendar, handling your inbox, or supporting your executive functions—I get the job done right. I pride myself on clear communication, consistent delivery, and helping you stay focused on growth.

✔ 8+ Years Experience · Process-Oriented · People-Centered · Efficiency-Driven

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