What Tasks Can I Outsource to a Virtual Assistant?
Business process outsourcing is one of the fastest-growing industries in the world. As companies realize the value of assigning tasks to virtual assistants, more and more businesses are making the switch. But what kind of duties can you delegate to remote virtual assistants? Keep reading to learn more.
What can a virtual assistant do?
Essentially, a skilled virtual assistant can perform any tasks that you can train them to complete. Virtual assistant skill-sets can vary. Generalists are typically open to taking on any kind of work, while specialists thrive within a specific skill-set. Here are some of the tasks we commonly see outsourced to our virtual agents.
Cold Calling & Appointment Setting
Hiring a virtual assistant to take over tasks related to outbound and inbound calling can save you and your staff hundreds of hours each year. When it comes to making outbound cold calls, most companies utilize a standardized script to converse with their leads. This is something that can be easily outsourced to an individual who is proficient in the English language. Similarly, if your inbound appointment setting calls are simple client interactions, outsourcing will allow you to maintain your leads while freeing up time internally.
If you are a busy entrepreneur running a business, it can be extremely difficult to manage customer inquiries, respond to feedback, and handle other basic customer service-related projects. Hiring a U.S. employee to take over your customer service issues can be expensive! Outsourcing this department to a company like Stealth Agents gives you all of the support of an internal customer support team, for up to 80% less.
We’re living in the information age and that means managing your data efficiently is essential for any company to stay organized and on-track… but let’s face it – keeping all of your spreadsheets up-to-date with your customer, product, and financial information is a job within itself. If you are trying to manage this responsibility on your own, while focusing on other projects, performance in one of the areas is bound to suffer. Hiring a data entry assistant can take the weight of inputting and managing large amounts of data off your shoulders.
Responding to emails is THE biggest time and productivity drain among professionals. A recent study found that U.S. organizations lost more than $1.5 trillion dollars in productivity due to email management. If you find that your time is also lost trying to get your inbox down to “0” it may be best for you to hire a dedicated email support agent. A dedicated email support agent can handle all of the basic email sortings and replying – flagging only the most urgent issues for your attention.
Social Media Posting & Community Engagement
Struggling to find the time to maintain a regular social media presence? With the help of a remote social media assistant, you can improve your posting frequency and connect with more of your profile visitors. VAs who specialize in social media will not only post your content and engage with likers, commenters, and followers – but they can also browse the social platform to connect with users who are similar to your target audiences that haven’t discovered your brand yet.
How can virtual assistants benefit your business?
Hire a virtual assistant to help automate your time-consuming tasks. Outsourcing tasks like sorting and responding to customer emails, engaging on social media, and more can save time and money.
A virtual assistant in the Philippines can cost you up to 80% less than their American counterparts, for the same quality of work! These savings can add up quickly, giving you more capital to invest in your business.
If you are self-employed or working with a small team, time can be the most valuable thing you have. By eliminating the mundane work from your to-do list, you can have more time to grow your business.
If you have too many things on your plate, decision fatigue can zap your creative energy, making it nearly impossible for you and your team to come up with new ideas. Outsourcing can help you focus.
As you and your team eliminate distractions, increase your productivity, and minimizing overhead costs - it becomes easier and easier to scale your business, leading to increased revenue and profits.