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Freshdesk cloud-based customer service software review

Freshdesk cloud-based customer service software review

Freshdesk is a customer service platform that helps businesses of all sizes provide efficient support services to their customers. This could-based software empowers businesses to monitor the conversations of their customers across instant messaging, social media, email, live chat, and phone. It comes with smart automation that helps to improve agent productivity. It has AI […]

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Top 7 qualities of a good leader: Leader vs. boss

Top 7 qualities of a good leader

Due to the widening selection of the company industry today, it really is a big question to us how others grew to become effective enough making their method to the corporate world. Well, really, these folks weren’t only fortunate, although luck also offers participation for their success. These folks have certain traits and attitudes that […]

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Cobrowse for Android, iOS and web review: Features and alternatives

Cobrowse for android, ios and web review

Cobrowse is powerful co-browsing software that is the best solution for remote screen sharing and mobile app co-browsing. According to research, businesses or companies are increasingly taking advantage of co-browsing, screen sharing, video engagement, and annotations that help them to better understand their customers and connect with them emotionally. Co-browsing software enables the customers and […]

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Ytel communication platform review: Benefits, pricing, and alternatives

Ytel communication platform review

Ytel communication platform started in 2012. It offers application development for businesses to communicate through calls and text messaging services. Communication today serves as a backbone for any business. An efficient and flexible communication system that is harmonized with business structure speaks wonders. Atomization within the communication system has now fastened the business operations and […]

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How enhanced workflow management can save you money

How enhanced workflow management can save you money

Workflow management is essential to make the best use of its resources and yield results that contribute to profitability. It is money that matters at the end of the day. Be it small or big; businesses require a structure that allows a smooth streamline of workflow. Operating resources for the business involve certain costs. Needless […]

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SupportBee web-based email support tool review: Features and pricing

Supportbee web-based email support tool review

SupportBee is more than just an email support tool. This software lets you organize your customer support emails in one place. This collaborative solution converts customer emails for supporting tickets, eliminating the need for referencing case IDs. What is SupportBee? SupportBee is designed for facilitating meaningful conversations. It offers all the right tools for crafting […]

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Developing and sustaining high-performing teams

Developing and sustaining high performing teams

High-performing teams are intended to bring up results that can be distinguished separately from other usual staff of the company. A team is when a set or group of people work together to achieve a mutual goal. Developing and sustaining high-performing teams goes hand in hand. A Manager needs to put their heart and soul to come […]

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Subtask: What is it and how to use it

The definition of a subtask

Subtask is an easy way of breaking down different components in a project into smaller, individual tasks. All subtasks are related to the larger, main project but have respective assessment areas of their own. Each subtask has its start date, completion deadline, and priorities. Furthermore, each subtask can be vastly different from the rest but […]

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