HelpDocs Knowledge Base Software Review

HelpDocs Knowledge Base Software Review

HelpDocs HelpDocs is the state-of-the-art knowledge base solution that lets you set up your product/service’s knowledge and makes it easy to access for your customers. Once the documents are ready, your team can provide prompt assistance to customers and point them to...
The Importance of Customer Contact

The Importance of Customer Contact

Customer Contact Customer contact, why is it important? The heartbeat of every business is indeed the customer. That’s your approach to customer contact which is crucial for your business success. When you take your attention away from your customers and start...
Developing And Sustaining High Performing Teams

Developing And Sustaining High Performing Teams

High Performing Teams High Performing Teams A team is when a set or group of people work together to achieve a mutual goal. Developing and sustaining high-performing teams goes hand in hand. A manager needs to put their heart and soul to come up with such a team...
SupportBee Web-Based Email Support Tool Review

SupportBee Web-Based Email Support Tool Review

SupportBee SupportBee is more than just an email support tool. This software lets you organize your customer support emails in one place. This collaborative solution converts customer emails for supporting tickets, eliminating the need for referencing case IDs.   What...